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I usually have around 250ms (since I play from EU) and have gotten used to it, but since yesterday have had insane ping and the game is just generally unplayable. From every action taking 5 seconds to input to dcs being incredibly common. I don't know what happened but I don't think it's on my end since I can connect to my EU alt and play just fine. Anyone having the same issue or know if SE has said anything about this?
Ridiculous that we have gotten zero replies on this. I have been experiencing this nonsense since yesterday and I think SE is just ignoring this issue.
The same. I play from Singapore on Mana server. Connection used to be quite good but since yesterday afternoon ping became unacceptable. Also, several seconds lagging and cannot hold for 3min till server kick me out.
Ok I feel a little better thought it was just me, lag and ping is so bad its unplayable, no issues with wow gw2 or poe.
Same here, been experiencing terrible lag since last night and all throughout today. I play for Australia on Crystal - Mateus.
Seems like it's only a portion of players experiencing this, but hopefully can get some eyeballs on the issue from SE soon.
Same, for some reason its been happening since yesterday- and its just unpleasant.
the queing has died down for sometime now but this just bites the cake a bit too much.
Like my connection is fine, speed is fine, but apparently FF14 disagrees
Adding another one to the pile; been noticing frequent lag spikes when playing on Aether (NA) from New Zealand today. Pinging the datacenter several times after noticing the issue (and restarting my computer and router) revealed consistently ~20% packet loss (100-packet tests, done about twice per hour, for the last ~6h). Incidentally, no issues when connecting to Chaos (EU) - it's possibly an issue specifically with traffic inbound to NA.
Same here.
Been playing on NA Crystal all my XIV life (about four months) but only now experiencing high latency. Tested playing on EU and JP data centers, both ran smoothly without latency, so it's only on NA.
There is an undersea cable fault causing issues for some games/apps. Perhaps this is affecting most of OCE and not just North Asia?
https://twitter.com/unifi/status/1474771965135056903
Thank for making this thread, knowing am not alone is reasuring
I have been having this issue for a couple days now.. Though for me when I am out solo with no other players around I have NO issue on Omega (Chaos) But as soon as there are more then 5 people around my received ping goes through the roof. We are talking jumping from around 50/100 to around 10/20K But as soon as I move away from the other players again my ping falls down right away again.. My FPS is rock solid at around 120FPS both with out players and with players.
I've just filled a bug report about this. I advice everyone else to do the same. And also pointed out that there now are multiple threads about these issues out here on the forum
yeah, me too, i've been having the same issue for the past 2 days and the game is basically unplayable for me (Aether-Faerie) and this is just so frustrating cuz its holiday, the only time that I can play freely
Day 3: it is Monday and I hope someone answers our questions soon.
Its Been 4th day since the lag started, atleast for me.. I tried a trace route and as it turns out the problem lies in NTT something that handles our data packets plus it only happens on specific time like it starts in the afternoon and getting worse in the nightime.
Greetings fellow Eorzean,
We apologize for the inconvenience regarding lag and connection issues with Final Fantasy XIV. To better assist you, please re reply back with the following details:
Platform? (Steam/Windows/PS4/PS5/Mac etc.)
Have you tried using a wired or wireless connection?
Internet Service Provider:
Region/Location: (your actual region not in game)
Separate Modem and Router or Hybrid?
Are you using a Firewall/Anti-virus solution? If so, which ones?
Does the issue only happen with specific characters or all characters or during a specific time or in a specific zone in the game? Please clarify.
We look forward to your reply back.
Thank you for visiting the Final Fantasy XIV Technical Support Forums.
Platform? Windows
Have you tried using a wired or wireless connection? Both
Internet Service Provider: AT&T Fiber
Region/Location: USA, Tennessee
Separate Modem and Router or Hybrid? Separate modem and router
Are you using a Firewall/Anti-virus solution? If so, which ones? Yes, rather not say.
Does the issue only happen with specific characters or all characters or during a specific time or in a specific zone in the game? Any character, only in the evenings US usually noticeable after 7 PM Eastern or so. Gets worse the more people are around. This was no issue at all until 6.01, but it's been consistent since.
Platform? Windows
Have you tried using a wired or wireless connection? Both, mainly wired
Internet Service Provider: Singtel
Region/Location: Singapore
Separate Modem and Router or Hybrid? Separate modem and router
Are you using a Firewall/Anti-virus solution? If so, which ones? None
Does the issue only happen with specific characters or all characters or during a specific time or in a specific zone in the game? In everything.
The lag does not happen with some VPN
Good morning fellow adventurers,
I do apologize for the delay in our response, please try the following options:
The game will use the Internet Explorer web browser to connect to the internet. Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"
*Make sure your fire wall or antivirus program is not interfering with the game. Additionally, we advise against using a VPN as it may cause further issues with launching Final Fantasy XIV.
Thank you for visiting the Final Fantasy XIV Technical Support Forums!
I'm having the issue as well, in Virginia on Verizon FiOS.
Platform? Windows
Have you tried using a wired or wireless connection? Wired Only
Internet Service Provider: Rogers
Region/Location: Toronto, Canada
Modem and router or hybrid: Router only
Firewall/Security: Windows defender with FF14 with complete firewall exceptions
For two days, I've been experiencing very high ping and packet loss. I tried to reset my modem and use a different wire for my PC but it didn't work. Ive never had this issue and my ping usually balanced around 100 and now experiencing 200+ with random packet loss and disconnects.
Same here, and the dev didn't say anything. So ppl just think im making this up.
But I am telling you, the lag is real.