Delusion

Dear Square, I am a big fan of yours, I have been playing your games for many years, but especially Final Fantasy Online.

Unfortunately I have to admit that I am really disappointed and discouraged by the situation of the servers, today I had reached position 333 after many hours of waiting, but suddenly I was kicked out and the wait resumed by more than 5000 people.

I am a family man who works all day long, like many others, and in the evening I would like to enjoy some of my free time in the general light-heartedness, which I wanted to do as I did on Final Fantasy 1,380 days ago, but unfortunately it is becoming difficult to do so, considering that my gaming time is limited to a few hours in the evening, if I also have to wait hours to enter your servers.

I'm sad about this situation, you've known us for years as fans, and you know how much we love your game, but a situation like this I personally had never experienced, we entrust you with our money that we hardly earned in our time, buying an expansion and playing time, time that unfortunately is lost during the wait and that no one can give us back because, even if we wait to enter the servers, it is calculated and subtracted from our subscription.

I'm really sorry, but I'm really frustrated and disappointed.

It is very frustrating and it might get better once players hop on the hype wagon to Lost Ark.

Please SE at the bare minimum fix the login servers so error 2002 never occurs.

We don't want to have to nurse the launcher for hours just to find the split second we decided to not pay attention error 2002 occurs and you only have less than a minute at times to log back in before you are back at the end of the queue.

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Originally Posted by Losara

Please SE at the bare minimum fix the login servers so error 2002 never occurs.

We don't want to have to nurse the launcher for hours just to find the split second we decided to not pay attention error 2002 occurs and you only have less than a minute at times to log back in before you are back at the end of the queue.

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I think most people will agree with you here. The queues suck, but my god 2002 is pretty unforgivable.

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Originally Posted by HyperSMB

I think most people will agree with you here. The queues suck, but my god 2002 is pretty unforgivable.

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As bad as the queues are they are bearable if you were safely able to leave the launcher to its own devices and watch that queue go to 0 and you're in the game.

I haven't been disconnected once yet in EW once in the game itself but the login servers have given me error 2002 countless times.

For those who don't know what error 2002 is:

"If you are logging on during the prime time you may run into this error while trying to connect to your data center. The error is caused by the servers being overloaded. According to a post from Square Enix, a single data center can only handle around 17,000 players trying to connect at once."

To put this into perspective the Primal DC and specifically Behemoth has queues during peak time of perhaps 5.5k-6k. Multiply this by 8 servers and and you would have 48k players in the queue. Even if SE manages to provide backup servers that raise this limit to 21-22k its still a far cry from what is needed and yes there are variances between servers but even so on Primal at least were looking at over 30k players.

I really hope they can address this quickly somehow.

Isn't that only a problem in the EU?
I'm playing on a Japanese DC, and the longest I had to wait was on launch day, nowadays the queues are at 700-800 during peak.
Friends playing on Aether reported it's gotten a lot better there, too.

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Originally Posted by Shironeko_Narunyan

Isn't that only a problem in the EU?
I'm playing on a Japanese DC, and the longest I had to wait was on launch day, nowadays the queues are at 700-800 during peak.
Friends playing on Aether reported it's gotten a lot better there, too.

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No, on Aether, Jenova as of right now and Midgard; the two servers I have characters on is over 4k in queue at 10:47pm EST.

My queues on Sargatanas are typically around 5000 at peak times. Off peak, they are under 100.

Disappointment

Once again the same problem.

Yesterday thrown out.

Today I try to log in around 07:45 PM, more than 6 K waiting.

Out of 4 days played I have played 4 hours.

I would like to know from Square if they will reimburse us for this lost time?

@squarenix

But I don't think so, even though they won the award for best community support, I don't think we will be heard.

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Originally Posted by Rinlina

It is very frustrating and it might get better once players hop on the hype wagon to Lost Ark.

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People are really excited to play that? I don't see the allure at all.

Quote:

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Originally Posted by Shironeko_Narunyan

Isn't that only a problem in the EU?
I'm playing on a Japanese DC, and the longest I had to wait was on launch day, nowadays the queues are at 700-800 during peak.
Friends playing on Aether reported it's gotten a lot better there, too.

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700-800.. oh.. I've envy you
https://cdn.discordapp.com/attachmen...74/unknown.png

Got 5k over - every day after 3pm till 10pm