endwalker registration code issues.

Hi i ve tried to register my endwalker code today 3 times but after i click next it logs me out then requests my login again which to me seems suspicious.
anyone else having more endwalker fun than this ,pls advise thx

keep getting error code i2501 , everythings paid already!!
turned off my vpn then instead of the eror code it asks me to login again..

Same here! I keep getting the same error code from just inputting the code.
Already emailed the support centre, but what the hell, really

Same here. I've never done anything suspicious with my account at any point not even a VPN but I still got marked for i2501. I am starting to think theres some server issues but I can't be too sure. Hope we can get this resolved soon.

I already marked by this error when I was about to buy Fantasia and mount during early access, and it still persists until today.

No notable solutions from the support team too.

just wondering if you have active monthly subs running , i dont but thought it may cause this problemdue to the error.

I haven't even gotten a code, so...yeah, at least you're that far. /shrug lol

Quote:

---

Originally Posted by RoaringDonkey

just wondering if you have active monthly subs running , i dont but thought it may cause this problemdue to the error.

---

My subs is still running and I got the error

i received mine in an email today .

I had mine ask me to log into STEAM when I put in my code, which I thought odd since STEAM is always running in the tray..
I logged in anyway and was able to register.

Same issue here, not a Steam player though - I purchased the code through the link within my mogstation, as I'm a player with a US credit card but a European service account (cause that's where I lived when 1.0 came out) I wanted to make sure I get the right one.

They can't transfer my account to the US and it's an issue every time, and now I get this error, which seemingly has to do with using a US IP. Tried VPN, tried everything, the code I already paid for is simply being rejected, even though the pre-order code worked just fine. Why do we need two keys again, Square Enix?

No response from support so far... If need be, I heard the Square Enix Store is very fast with refunds if you mention that error code.

same issue from Australia. this is quite serious issue for us. support team and Yoshida must solve this as soon as possible in 3 days

I don't want refunds, I want to play the expansion, sadly.
Why the heck the regional problem like this exists to begin with :(

Quote:

---

Originally Posted by Vicky

same issue from Australia. this is quite serious issue for us. support team and Yoshida must solve this as soon as possible in 3 days

---

Yeah, or else we'll be locked out from EW :<

Still no answer from here too :(:(

I got hit by the same issue - submitted a ticket for livechat support (EU) and was told to fill this form (https://support.eu.square-enix.com/s...a=2&h=729633fa) which the help agent said is needed for them to escalate it.
Received a email reply the next day (approx 24hrs later) saying it was resolved and i was able to successfully key the registration code in Mogstation.

Hope everyone else can get this issue resolved soon!

haha just tried to get on live chat for help redeeming my endwalker code, always opens up on opera browser but then tells me live chat isnt available on opera . i dont even use opera this pos company uses it . 5000 in queue , so sick of this shit now, RIP

Quote:

---

Originally Posted by RoaringDonkey

haha just tried to get on live chat for help redeeming my endwalker code, always opens up on opera browser but then tells me live chat isnt available on opera . i dont even use opera this pos company uses it . 5000 in queue , so sick of this shit now, RIP

---

How do you get/reach the live chat? I really need that too

One day remains and I'm still with no answers.
Still in the dark and grew anxious.

I PAID FOR THIS?

log into mog station (not on opera browser) then navigate to it through support senter , then there is a link for if you have a problem with your endwalker registration.

i got an email after opening a ticket like the player above ( yuumei), i had to turn my vpn off but it registered properly now. gl

Still no luck for me here, sadly

Ya I tried to log in today only for it to say I don't own endwalker anymore. If I had known there were 2 ****ing separate codes, maybe I would have saved my purchase information. This has upset me a great deal as I have limited time to play. I can't even find the original code I put in, let alone a second one. This is some seriously Mickey Mouse stuff going on.

EDIT: So, I found the SECOND code. From THIS store website: https://store.na.square-enix-games.com/, NOT the mogstation store, by logging in with my SE account and going to the 'Orders' dropdown from clicking on my name in the upper right hand corner. When people were staying you can get the code from the SE store, I was thinking the mogstation. This is NOT clear, very convoluted and beyond frustrating. This is the first time I have EVER seen a game require a second code after a pre-release event. Words cannot even..

Before doing anything try doing it through the mog Station, instead of the the game. I could not get it to work thorugh the game itself. But it worked on the website when I loged in and clicked on enter expenstion registration code.

Quote:

---

Originally Posted by Loren

Before doing anything try doing it through the mog Station, instead of the the game. I could not get it to work thorugh the game itself. But it worked on the website when I loged in and clicked on enter expenstion registration code.

---

I got the error on both game and website, sadly

Ok so ive been on early access, have 3 jobs at 90 already to get my mentor status back and all. I got the Registration code email like the rest of us but when i click on "Unlock you registration code" It only gives me the early access code. I tried looking for it on the store but cant cause i purchased it as a guest sadly. Is there anything im missing?

SE sucks their whole system is BS:mad:

My character logged out in an Endwalker area, and now I cannot even log in anymore because the game doesn't think I own Endwalker. I know I am supposed to enter another code, but every avenue I use to enter it tells me the code is invalid.

I can't use mog station to enter it, I can't use steam to enter it, I can't find any way to contact anyone to ask for help, I don't know what to do.

Quote:

---

Originally Posted by Sleipnir_Of_Hel

My character logged out in an Endwalker area, and now I cannot even log in anymore because the game doesn't think I own Endwalker. I know I am supposed to enter another code, but every avenue I use to enter it tells me the code is invalid.

I can't use mog station to enter it, I can't use steam to enter it, I can't find any way to contact anyone to ask for help, I don't know what to do.

---

Can call Monday through Friday 1 310-846-0400

https://ibb.co/bbrSyBJ mine showing my code been registered already and its pissing me off

Quote:

---

Originally Posted by Kumokiri

https://ibb.co/bbrSyBJ mine showing my code been registered already and its pissing me off

---

You sure thats not the Early Access code? Because that what it says if you try to put it in again, apparently my gf's mom is having the same issue as me and we both bought EW from the SE store as a guest

https://ibb.co/2S9ykydits not early access i double checked over and over again read the thing how to find it on the store after 30 minutes of frustration and it gave me the code I even pulled up my bank notice of the date it was purchased and showed they already taken it out of my account for the cost of the game now i ticked i want to play but then again we have to deal with the long ass que time over and over again i bought it when it was on sale back then now this

I had my timezone and system locale swapped to a different zone and swapping them back to my own (the same I have in my SE account) and restarting my computer seems to have worked. It accepted the key on the first try after that.

If this helped you, do reply please to be aware this indeed has to be one of the dumbest errors I've seen in my life.