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Sound settings>Advanced sound options>App volume and device preferences, (with game open). Alternatively "Sound mixer options" typed up from the start menu
The "Outpout" box i have circled was blank. i changed it to my headset.
https://ibb.co/0rv7mBJ.
This may not work for everyone. i hope this helps somebody. If it works for you please spread the word.
Credit to "Krondle" for this idea. in another thread.
DUDE I LOVE YOU FOR SHARING THIS. THANK YOUUUUU
Playing around with my sound, the abilities definitely sound different. i know what people mean when they say it sounds like some skills are going off "out of combo". I believe this to be unrelated though. Less "crisp". Working good so far though no more buzzing/static
Which problems were you having? And was it blank blank or set to Default?
Blank, not default. box was completely empty. when i changed it to my headset it fixed it immediately with the game still open even.
Mine are both Default but I'm going to see if the combat distortion is fixed by setting them to something specific. Once I can log in and attack something that is, lol. I don't have speakers to try, just my headphones. Mine has been doing the awful combat distortion others are describing and static/slowness in music and cutscenes. DX9 didn't fix it, unfortunately. I don't even want to do anything involving combat, it's so bad.
I see, i was one where dx9 solved my sound issue but i keep troubleshooting because i wanted to play EW with dx11
I was having the same issue intermittently. Last night was fine... today logged in and only had music/interface sounds, but no voice acting or sound effects. I went into the sound mixer options and saw there were 2 options listed for FFXIV. Even after I closed the game, there was still a FFXIV option in the mixer.
Turns out, there was a rogue leftover instance of FFXIV still running in the background listed deep in "Background processes" in task manager. I killed the leftover background process that was running and restarted the game. Once I got back in the game (finally, damn queue), my sound was working as expected again. Hopefully this helps someone else. It seems a lot of these issues have the same symptoms, but aren't all the same cause.
Does anyone know what the fix would entail in Windows 7? There's not an option to change each individual program's output device in Win7's Sound Mixer.
My output box was set to "Default" and changing it did not fix the problem sadly.
Finally able to get back into the game. I tried both this and setting the rate to 16-bit 44100. Nada. Still horrible stuttering during any combat (not just expansion so I can't even go play in old world) and stuttering in the music. I don't dare progress MSQ because I won't be able to get through the cutscenes without stuttering.
Login queues and disconnects I was prepared for, but this has pretty much killed my Endwalker hype. Sound is very important to the experience of the story.