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It seems like the Crystal DC is having some type of problem. Everything is very sluggish when I log in. I have characters on Brynhilder and Goblin. When I log either of them in I see other players seeming to teleport all around the area and freezing in mid-air when they jump. And if I get in any group content I get disconnected.
So I changed to the Primal DC where I have a new character on Excaliber and there was a big crowd around the Limsa Aetherite and everything seemed smooth as can be.
I'm having a similar issue on Crystal (Coeurl) this evening. I've been booted from the game at least a half dozen times. And when I'm able to play it gets very laggy. I swapped to Aether for a while tonight and had no issues.
Same. Lots of lag, crashes, 9002/9006 errors. I don't think it's my internet, no one else in my house is reporting problems. It's literally just this game. :(
I'm having the same problem today. lag, disconnects every 10 mins or so. all 90002/90006 errors. It's not my internet.
This is also affecting me.
Absolutely terrible packet loss and rubber banding, which results in a disconnect roughly 75% of the time. I don't know (or really care) what's causing the issue. It makes it terribly difficult to play through dungeons and raids, and I am really worried that it won't be fixed by Endwalker release. It's been going on for about a week. I've seen dozens of threads on Reddit and elsewhere that blame this on NTT? Specifically the Chicago link. Your playerbase has diagnosed your problems for you, Square.
Square - you need to take care of this issue ASAP. I've done all of the things I could do on my end to deal with your problem, but I haven't seen any improvement.
I have 5 jobs I wanted to get to 80 before EW. This has pretty much killed that plan.
I'm disconnecting every 5 minutes from just standing in a city. Waiting for a ticket response to see what they say.
I have been having similar issues. Frequent server disconnects, usually a 9006 error. This has been happening a few times/day for about 5 days. Today, it's awful: Though I'v ehad periods of an hour or more that were fine, they're followed by periods of disconnecting every few minutes. Previously, it was rock solid.
When it occurs, my internet appears to be working fine in other respects. That is, I can reach other sites. I have tried rebooting my router.
I am located in Arizona. My ISP is Sparklight.
Yup, same. Something must be up server-wise.
Can confirm this is happening to me as well. Got 3 immediate disconnects inside a dungeon and was receiving disconnects in the Golden Saucer every 10 minutes.
I'm getting disconnected like every 30 seconds right now. It isn't my internet, it has to be the server.
100% man, it is a server issue! i'm getting thrown out every 10-30 sec too! with tons of lobby errors
I usually play in non busy hours due to my work and even in this timing we have issues. The other day there was a massive DC, when i tried to log back in there was a 1007 queue, so I am 100% sure this is not an internet problemhttps://cdn.discordapp.com/attachmen...65/unknown.png
Today, i was in a Nier raid and got DC again but could get back in quickly. It does not happen every 5 minutes to me, but its probably because I am not online in the busiest hours. I tried people's suggestion online about changing VPN location or to add the game to exceptions in Defender too, just in case. I also clean -reinstalled the game recently on my internal SSD so it cannot be the problem eeither with corrupted files.
yea! i got kicked out earlier today, and ended up in a queue with 800+ people in it too! which never happens on my server! most people i've seen in queue is 54(outside of these 2-3 days ) so they are deffo having big server issues :)
No issues for me whatsoever. Guess I’m lucky.
Having the same issues. Started about a week ago. I've tried all the fixes with DNS flushing, port forwarding, run as admin, re-install game, Disable Firewall and even tried a VPN connection. Issue persist and I get disconnected with a 90002 error message.
What to note is that it usually only happens while in an instance, like a duty or deep dungeon/Bozja.
Greetings fellow Eorzean,
We apologize for the inconvenience you have experienced with connection issues. As of now, we do not have any reported issues on the Crystal Data Center at this time. Please provide the following information:
Platform (Steam/Mac/Windows/PlayStation):
Any error message(s) received?
Wired or Wireless connection:
Other programs being used when running FFXIV:
When error occurs/How often:
Techniques used to solve problem:
Time Frame/Days that issue occurs:
Internet Service Provider:
Region/Location:
Thank you for visiting the Final Fantasy XIV Technical Support Forums!
Platform (Steam/Mac/Windows/PlayStation): Windows
Any error message(s) received? 90002
Wired or Wireless connection: Wired
Other programs being used when running FFXIV: Discord, Chrome
When error occurs/How often: 2-4 times daily
Techniques used to solve problem: Re-start the game
Time Frame/Days that issue occurs: Random
Internet Service Provider: Telia
Region/Location: Norway
Just a note. I have been playing flawlessly from Norway without any issues the last 2 years. Only started to have these issues 1 week ago.
I'm happy to report that yesterday my issue seemed to be completely cleared up. I was able to run dungeons/raids and participate in hunt trains without a bit of lag. But a few members of my FC suddenly began experiencing the problem. And in every dungeon/raid I ran there was at least one player experiencing horrible lag and getting disconnected.
I'm getting tossed out every 5min now with error message 90006..
Edit:
I consistently get package losses on the traceroutes to crystal datacenter (204.2.229.11) on the following ips:
- ae-2.r24.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
- 204.2.229.230
I suspect the last one is Square Enix as 204.2.229.11 is the Crystal datacenter. No package loss on 204.2.229.11, only on the two mentioned above. Will this explain the frequent disconnects?
I also got multiple Request timed out in a row on my active ping test "ping -t 204.2.229.11", and then it stabilized itself again. I simultaniously did a ping test to Google and there were no losses.
Ping statistics for 204.2.229.11:
Packets: Sent = 397, Received = 385, Lost = 12 (3% loss),
Approximate round trip times in milli-seconds:
Minimum = 203ms, Maximum = 257ms, Average = 204ms
Ping statistics for 8.8.8.8:
Packets: Sent = 460, Received = 460, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 28ms, Average = 14ms
I can confirm that Crystal is having issues. I keep getting disconnected and many others on my server Zalera are also having issues...
So has Aether to add to this.
I am also having random disconnects from Zalera which seems to be from the SE end of things.
1 <1 ms <1 ms <1 ms 192.168.0.1
2 8 ms 7 ms 7 ms xxxxxxxx
3 7 ms 7 ms 8 ms xxxxxxxx
4 9 ms 8 ms 9 ms 10.16.80.79
5 9 ms 8 ms 8 ms 10.16.80.21
6 20 ms 20 ms 21 ms 68-66-73-109.client.mchsi.com [68.66.73.109]
7 20 ms 21 ms 19 ms po11.stlmo001cr1.mchsi.com [68.66.72.61]
8 21 ms 20 ms 21 ms po10.stlmo001er1.mchsi.com [68.66.73.105]
9 25 ms 20 ms 21 ms stlo-b1-link.ip.twelve99.net [213.248.85.84]
10 26 ms 22 ms 20 ms stlo-b1-link.ip.twelve99.net [62.115.116.54]
11 27 ms 35 ms 27 ms chi-b23-link.ip.twelve99.net [62.115.113.173]
12 27 ms 27 ms 27 ms ae-25.r08.chcgil09.us.bb.gin.ntt.net [129.250.8.61]
13 26 ms 27 ms 27 ms ae-4.r23.chcgil09.us.bb.gin.ntt.net [129.250.2.205]
14 87 ms 96 ms 89 ms ae-1.r24.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
15 91 ms 91 ms 91 ms ae-4.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.57]
16 89 ms 92 ms 90 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [192.80.16.2]
17 * 93 ms * 204.2.229.230
18 90 ms 91 ms 91 ms 204.2.229.11
Zalera here as well, had a few disconnects in the last 15 minutes. Pingplotter shows the issues once again coming from the route toward the NA Data Center servers. To the best of my knowledge it's issues on NTT's nodes.
Don't worry, it is not better in Aether eiter :D
I'm on Crystal and it's been ridiculous trying to do things today with all the disconnects. :(
More disconnects on Zalera crystal today. Can't really do anything. Even if you get on, everything is currently glitched... Like when you try to open up your FC or Achievements tab, then you can't see anything...
Very frequent disconnects started about an hour ago. Seems steadier now (about an hour or so). Was getting disconnected about every 1-2 minutes after logging in. But now after 7pm, the disconnects have come back with a vengeance.
Platform (Steam/Mac/Windows/PlayStation): Windows 10
Any error message(s) received? 90006
Wired or Wireless connection: Wired
Other programs being used when running FFXIV: Normal stuff. Battle.Net, Steam, Firefox, Discord, etc.
When error occurs/How often: For about an hour there every couple of minutes.
Techniques used to solve problem: Kept logging back in. That'll show it!
Time Frame/Days that issue occurs: December 1, 4-5pm Central about.
Internet Service Provider: Central Link --> Hurricane Electric
Region/Location: Texas, USA.
Over the past couple of weeks I've also been experiencing a lot of disconnects on Crystal - Mateus. I caved and bought a VPN service connecting to the northeast US and that has fixed the issue for me but I am a bit annoyed that I had to do this just to make the game playable.