Fix the damn latency problem's SE

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10-02-2021, 10:05 AM
Sililos

Fix the damn latency problem's SE

I never used to have issues with connection until recently!
One of the games updates took my connection from Excellent to poor overnight and its been poor ever since, I have the best net speed plan NZ offers which in the past has always been more than enough.

While i could play fine in most content, savages and extremes were out of the question due to the fact there is no room for error or lag, But today? Suddenly freeze ups every few seconds, trying to Chocobo race has become impossible due to my character stopping moving, then jumping forward missing items, hitting traps I would of avoided were I in control, and of course losing as a result of the freezes.

Speed tests show my connection is fine, I can play other MMOs fine (With perfect connections unlike XIV)

Seriously, this MMO has the most expensive Sub of ANY MMO and you guys cant provide even basic stability anymore?
10-02-2021, 10:08 AM
AziraSyuren

All the money in the world can't spawn the parts needed to upgrade the servers from thin air, unfortunately.
10-02-2021, 10:09 AM
Sililos

Yeah, This however has been going on long before the WoW influx though, It was a game update that ruined connections for myself a lot of others.
10-02-2021, 10:34 AM
TristanX

Sometimes its out of developer's control. You need to check the news for undersea cables too. Recently, there are a lot of seismic activities. Nature and bad weather can damage cables. It will cause internet traffic congestion.

https://www.google.com/search?q=dama....0.qdG0UUPL6wQ

I would test other games or server from somewhere else to confirm the issue.
10-02-2021, 12:08 PM
Sililos

Quote:

Originally Posted by TristanX

Sometimes its out of developer's control. You need to check the news for undersea cables too. Recently, there are a lot of seismic activities. Nature and bad weather can damage cables. It will cause internet traffic congestion.

https://www.google.com/search?q=dama....0.qdG0UUPL6wQ

I would test other games or server from somewhere else to confirm the issue.

Yeah as mentioned I have. Its a XIV only issue atm
10-02-2021, 12:16 PM
HyperiusUltima

Quote:

Originally Posted by Sililos

Yeah as mentioned I have. Its a XIV only issue atm

Sometimes congestion can cause this - especially if it's impacting an entire data center since you have inter-world travel to account as well. Also, take into account the possibility of ISP throttling, which tends to be a favorite of US ISPs since they've done it to me a few times in the past couple months. If it's not that, then perhaps check your graphics settings and see what you're running on. Sometimes the game will lag pretty bad if you're trying to run on a potato.
10-02-2021, 12:26 PM
Valkyrie_Lenneth

Quote:

Originally Posted by HyperiusUltima

Sometimes congestion can cause this - especially if it's impacting an entire data center since you have inter-world travel to account as well. Also, take into account the possibility of ISP throttling, which tends to be a favorite of US ISPs since they've done it to me a few times in the past couple months. If it's not that, then perhaps check your graphics settings and see what you're running on. Sometimes the game will lag pretty bad if you're trying to run on a potato.

Well, plus its going across the pacific, and ISPs love to not do efficient routing or spend money repairing or upgrading their systems.

I haven't noticed any issues on the NA datacenters.
10-02-2021, 12:42 PM
HyperiusUltima

Quote:

Originally Posted by Valkyrie_Lenneth

Well, plus its going across the pacific, and ISPs love to not do efficient routing or spend money repairing or upgrading their systems.

I haven't noticed any issues on the NA datacenters.

Same here. Nothing happening to Behemoth. Heard Hyperion blew up a while ago? So idk if they had to do some emergency work on servers on that side to stabilize it.
10-02-2021, 12:42 PM
Bsrking5

What i find funny is the chat continues to update while the instance hangs up in lag at the worse times. Its clearly a SE server issue. If i can hear all about what sprouts think about chicken sandwiches via NN but can't dodge a landslide in titan ex its not an undersea cable issue.
10-02-2021, 12:56 PM
AlyaNimfa

Quote:

Originally Posted by Sililos

I never used to have issues with connection until recently!
One of the games updates took my connection from Excellent to poor overnight and its been poor ever since, I have the best net speed plan NZ offers which in the past has always been more than enough.

While i could play fine in most content, savages and extremes were out of the question due to the fact there is no room for error or lag, But today? Suddenly freeze ups every few seconds, trying to Chocobo race has become impossible due to my character stopping moving, then jumping forward missing items, hitting traps I would of avoided were I in control, and of course losing as a result of the freezes.

Speed tests show my connection is fine, I can play other MMOs fine (With perfect connections unlike XIV)

Seriously, this MMO has the most expensive Sub of ANY MMO and you guys cant provide even basic stability anymore?

It's probably at your end. Big Telcos totally SUCK the kumara when it comes to net.

I'm on 2degrees with the full speed fibre, never get excellent but is always decent.

Also you will never get great speed in other MMOs unless they have servers in Aussie.
10-02-2021, 01:28 PM
Krotoan

Speedtest is only one aspect. You need to check packetloss and routing as well.
Working with your ISP or doing traceroutes to the server is an important troubleshooting step.

Taking a look at down detector shows that there were widespread problems earlier today https://downdetector.com/status/finalfantasyviipc/

As someone who works for an ISP, there is a LOT that can go wrong between you and your game and it's very commonly not the client or customers fault or available for them to troubleshoot.
10-02-2021, 01:33 PM
Jeeqbit

Do a few trace routes and see where the ping spikes or it experiences packet loss, then you will have the IP address of the company that is causing you problems.
10-02-2021, 01:44 PM
AlyaNimfa

Quote:

Originally Posted by Krotoan

Speedtest is only one aspect. You need to check packetloss and routing as well.
Working with your ISP or doing traceroutes to the server is an important troubleshooting step.

Taking a look at down detector shows that there were widespread problems earlier today https://downdetector.com/status/finalfantasyviipc/

As someone who works for an ISP, there is a LOT that can go wrong between you and your game and it's very commonly not the client or customers fault or available for them to troubleshoot.

In NZ they tend to connect you to a city close by, NZ is really really small so you'll always get crazy speeds locally. It's the pacific line that messes us up down here.

For example, I get well over 500mbps right now on it, but outside of NZ it drops a lot.
10-02-2021, 01:45 PM
Krotoan

Quote:

Originally Posted by AlyaNimfa

In NZ they tend to connect you to a city close by, NZ is really really small so you'll always get crazy speeds locally. It's the pacific line that messes us up down here.

For example, I get well over 500mbps right now on it, but outside of NZ it drops a lot.

Being someone who lives on a tiny island in the middle of the pacific. I feelz you.
10-02-2021, 06:31 PM
_Pigzig

works on my machine
live in nz btw
ye olde southern cross cable