Bought the wrong item needing to see about refund to exchange

So my static cleared e12s tonight, and I meant to buy the healing chestpiece, and instead I ended up with the casting chestpiece. I needed to see about getting an item restoration so that I can purchase the right item in game

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Originally Posted by Anslin

So my static cleared e12s tonight, and I meant to buy the healing chestpiece, and instead I ended up with the casting chestpiece. I needed to see about getting an item restoration so that I can purchase the right item in game

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If you are able to turn chestpiece into book, the drop sistem will be useless. Because healers and tanks will never get the drops, they will just transform into book for the dps class. And is the first time that i hear that.

then how come the one item restoration per account exists?

You have one and only one account rewind to restore an item so it's strongly advised to not use it until absolutely necessary.
The savage caster top is good, but at this point in the game with no weekly lockout you can just go in again and try to get another one.

Does item restoration also roll your whole account back? Or am I thinking of something else?

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Originally Posted by ItMe

Does item restoration also roll your whole account back? Or am I thinking of something else?

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No, it's no rollback. They just add the item again to your inventory iirc. But then again, even if they would do it in this case: if it's "one item" and they spend 8 books for the chest, getting 1 book back won't do much anyway.

In the end, it's just OPs own fault for buying the wrong chest. There are no tradebacks.

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience that has occurred when playing Final Fantasy XIV. Unfortunately the issue you are describing is not a technical issue. We will be moving this thread to "General Discussion".

Good luck with your adventures through Eorzea!

I don't know if they'd even give it to you for this, but are you sure you wouldn't rather just try to clear e12s again? You get exactly one item restoration for your character. Wouldn't you rather save it for something much bigger and harder to undo?

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Originally Posted by Anslin

So my static cleared e12s tonight, and I meant to buy the healing chestpiece, and instead I ended up with the casting chestpiece. I needed to see about getting an item restoration so that I can purchase the right item in game

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I feel your pain buddy, but I wouldn’t waste the one time rollback on this- your savage gear is going to be replaced soon anyway, and if you are doing it for glamours, it will only get easier as time goes on.

Soon? Its still 5/6 months away and can be used for 4 healers in the 1st couple of dungeons..
What would you waste it on?...

I would echo others in the thread that while it sucks, you might want to hang on to your one time item restoration request for something much more serious since the healing top can be easily farmed again, especially since you mentioned a static which could probably help pass you a chest coffer.

If you're set on using the single time restoration though, this page details how to submit the request: https://support.na.square-enix.com/f...la=1&kid=68222

Just clear again. Tiers unlocked now.