FFXIV Random DirectX11 Crashes on Windows 10 after patch 5.5

Please help ive tried almost anything i have found on google relating to the directx11 crashes including
-underclocking gpu
-limiting fps to 60
-reinstalling

The error still persists and im unsure as to why.

https://ibb.co/ZY9tq5m
https://ibb.co/YTbVb7C



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Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:

1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs
3) Remove any mods or injectors from the game or system
4) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
5) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
6) Update and reinstall the drivers for your graphics card
7) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
The computer runs at a constant 50-60c as the unit is water cooled.
2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs
The only thing running in the background at all times is the anti-virus software trend micro and steam
3) Remove any mods or injectors from the game or system
I do not use mods
4) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
Tried this seems to have made the issue more frequent (as in i can only be in for a few seconds before crashing)
5) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
No usb devices other then mouse/keyboard are present and the issue still occurs
6) Update and reinstall the drivers for your graphics card
tried performing a clean install of the latest Nvidia 466.63 driver and am still experiencing this issue
7) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything
havent tried yet but i am in the process of it and will update asap

a lot of people is getting this error, and they do nothingggggg......just this stupids automatic response......

In my case things slow down when going Borderless. But performance is ok when going full-screen. My guess is that it doesn't like it when other applications compete for video memory. If that's the case, Square need to check their texture caching code.

As for small number of posts.
Have you consider that many people won't post their issues? Most players do not even know about this forum. Finally. consider that every unanswered performance issue is a lost subscription. This isn't an OS where people are stuck and there are a lot of competing games.

For every 1 person posting their technical problems, there will be a 100 persons not posting them.

Good morning and thank you for the reply.

We apologize for the delay in our response to your concern. If you are still experiencing this issue, could you try using a registry cleaner such as CC cleaner? It would run through the PC and remove files that may have been left behind by installations and other activity on the PC.

Thank you for visiting the Final Fantasy XIV Technical Support Forums

Are you by chance gathering? Other people, including myself, are experiencing issues with the game crashing after opening the gathering log ever since the new patch.

Quote:

---

Originally Posted by archboldm

Are you by chance gathering? Other people, including myself, are experiencing issues with the game crashing after opening the gathering log ever since the new patch.

---

THAT'S EXACTLY WHAT I'M EXPERIENCING! It usually happens when I'm gathering, a lot of the times when I'm opening my gathering log, moving, or opening my map! I've tried everything (I work in IT) I could think of and NOTHING helps.

I am also experiencing this DirectX 11 Error (11000002) and it happens randomly, I could be doing nothing and it just happens or I could be doing a Dungeon or anything, even watching a Cut Scene on say MSQ Dungeon or MSQ in general.
Sorry in advance incase jumping on someone elses Topic is not allowed, but saves making a duplicate Topic, also shows that there are more people with this issue.

It doesn't happen every day but it can happen more than once and it's annoying.

This never happened before on my old PC back during Heavensward and Stormblood and even now on v5.5, which has now been completely reinstalled for my Girlfriend and has no issues at all.

Intel i7 4930K
16GB RAM
Nvidia 1070
1TB SSD
I don't remember the rest for it but it still runs a lot of high end games no problem.

While my new PC has this issue and yet no problems on any other games.

AMD R9 5900X
2x32GB RAM @ 3200Mhz
ASUS RX 6900XT Gaming OC 16GB
1TB SSD for OS
2TB SSD for big games

Both PCs have also been used on x3 22" Monitors at 1440p ressolution with 144hz and even my new 32" 1440p ressolution with 240hz.

I did have an older Driver and kept doing the AMD Report option and then updated to the newest Driver and yet still this issue continues and again reported on AMDs report option when it crashes.

I have googled for lots of different options some of which I tried and nothing helped or changed, while others I refuse to do as I do not intend to underclock my GPU or mess with things that do not need to be touched to solve something as simple as this.

I have no other ideas as to what can solve this as all the things that I googled did work for some people but not others and from what I saw lots of people have this issue both Nvidia and AMD.

Please can you look into this as this only happens with your Game and I love this game.

I have also an amd 6900xt and i can play the game on dx9c without any problems, but i have random fatal dx11 errors

I also have a 6900 XT and have been having crashes. Interestingly, my old computer with it's 1070 Strix runs fine with no DX 11 crashes. Can anyone confirm if the 6900 XT is the issue?

Having the same issue with the 6700 XT. Seems really random, does not crash for days then might crash 10 times the same day.