Complete Collector's Edition Upgrade with full Complete Collector's Edition possible?

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05-27-2021, 09:52 PM
Yeondan

Complete Collector's Edition Upgrade with full Complete Collector's Edition possible?

Heyho Forum,

I bought the game two weeks ago for the full price (+ expansions) and it's a lot of fun! :D
Today I wake up and see we have a 60% discount on everything so I kind of felt a stinging pain in my wallet. What's even worse is that I'd have to pay 30€ for the Complete Collector's Edition right now but the Mogstation upgrade without base game and expansions still costs 50€. Is there a discounted upgrade I could buy? I'd even buy the Complete Collector's Edition if there's a way to only redeem the bonus items on my main account. I really don't want to start all over again since I'm short on time. The only reason I was able to make so much progress in the last two weeks because I had a low workload block module in University but that time's sadly over.

I'd really appreciate any suggestions on what to do!
05-28-2021, 03:39 AM
Rongway

Quote:

Originally Posted by Yeondan

I'd have to pay 30€ for the Complete Collector's Edition right now but the Mogstation upgrade without base game and expansions still costs 50€. Is there a discounted upgrade I could buy? I'd even buy the Complete Collector's Edition if there's a way to only redeem the bonus items on my main account.

The Collector's Edition game code is a single key, not a standard game code and a CE upgrade code. Using the CE game code will apply the CE items to your account and then be unusable as a new game code.

But you'd still be saving 20€ off the Mog Station upgrade price, right?
05-29-2021, 01:11 AM
Yeondan

Quote:

Originally Posted by Rongway

The Collector's Edition game code is a single key, not a standard game code and a CE upgrade code. Using the CE game code will apply the CE items to your account and then be unusable as a new game code.

But you'd still be saving 20€ off the Mog Station upgrade price, right?

I'd save 20€ if I simply buy the complete collector's edition but I'd lose all my progress, wouldn't I?
05-29-2021, 04:01 AM
Seleni

I’m not sure if the Collectors Edition would behave the same, but when I added complete edition (NOT collector’s) for Mac platform, where I’ve already had the starter edition, it simply added the later 2 expansion licenses. I did not get double license of ARR and HW. It also doesn’t look like I got any additional game time. (I was hoping it’d add 30 days. :p)

I haven’t downloaded the expansions on my Mac so I’m not 100% sure, but seeing that it did not require me to register it under a different service account, I think I still have access to the same characters on Mac.
05-29-2021, 07:24 AM
Rongway

Quote:

Originally Posted by Yeondan

I'd save 20€ if I simply buy the complete collector's edition but I'd lose all my progress, wouldn't I?

Not if you apply the CE code to your already-existing SquareEnix account under the already-existing FFXIV service account!

I'm assuming from the use of € that you're looking at the EU SE store, so the game code will be a EU game code.
Is your SE account EU region? The SE account region and the game code region need to match.
Is your current license PC, PS4, PS5, or Steam? Steam licenses are incompatible with normal PC game codes.
Don't create a new SE account when you register the game code.
Don't create a new FFXIV service account when you register the game code.
05-30-2021, 08:38 AM
Yeondan

Quote:

Originally Posted by Rongway

Not if you apply the CE code to your already-existing SquareEnix account under the already-existing FFXIV service account!

I'm assuming from the use of € that you're looking at the EU SE store, so the game code will be a EU game code.
Is your SE account EU region? The SE account region and the game code region need to match.
Is your current license PC, PS4, PS5, or Steam? Steam licenses are incompatible with normal PC game codes.
Don't create a new SE account when you register the game code.
Don't create a new FFXIV service account when you register the game code.

So, I just bought the Collector's Edition and tried redeeming it on my already existing account but it says the code is invalid. I bought it on the EU store as you told me. Do I have to redeem it somewhere else? Or is an upgrade from Complete to Complete Collector's Edition simply not possible?
05-30-2021, 05:04 PM
Rosacroce

Quote:

Originally Posted by Yeondan

I bought the game two weeks ago for the full price (+ expansions) ...
Complete Collector's Edition Upgrade with full Complete Collector's Edition possible?

Same for me! I would like to upgrade my account taking advantage of the collector's offer, but in the Mogstation I only get the full price :(
05-30-2021, 07:53 PM
Rongway

Quote:

Originally Posted by Yeondan

So, I just bought the Collector's Edition and tried redeeming it on my already existing account but it says the code is invalid. I bought it on the EU store as you told me. Do I have to redeem it somewhere else? Or is an upgrade from Complete to Complete Collector's Edition simply not possible?

I don't have enough information here. Is your SquareEnix account in the EU region? Is your current license PC, PS4, PS5, or Steam?
05-31-2021, 06:26 AM
Rosacroce

Quote:

Originally Posted by Yeondan

I'd really appreciate any suggestions on what to do!

Yeondan, I submitted a ticket and I received today the answer: we can't upgrade our existing account taking advantage from the 60% discount. This is the answer I received:

Quote:

Please note that since you already have the full version of the game on PC, you are not able to register a new code for the PC version, even if it is for the collector's edition.
The only way you can received the collector's edition items is via the digital upgrade from the MogStation. In other words, you cannot benefit from the discount offered by the Square Enix store.
06-01-2021, 08:26 PM
WitLucky

Damn, i wish i had seen this thread before i bought the complete collectors edition thinking i could add it to my existing account. Hope i can get a refund!
06-02-2021, 12:15 AM
WitLucky

Quote:

Originally Posted by WitLucky

Damn, i wish i had seen this thread before i bought the complete collectors edition thinking i could add it to my existing account. Hope i can get a refund!

Got it refunded, for anyone who has done the same mistake.
06-02-2021, 04:31 PM
Rongway

Quote:

Originally Posted by Rosacroce

Yeondan, I submitted a ticket and I received today the answer: we can't upgrade our existing account taking advantage from the 60% discount. This is the answer I received:

It's so strange and disappointing that that's the case. It doesn't seem sensible to me, because you could, for example, buy the complete standard edition for PS4, then buy the complete collector's edition for PC. So why shouldn't you be able to apply a complete collector's edition code on top of a complete standard edition code for the same platform, with just a warning that you already have the complete standard edition license?

Quote:

Originally Posted by WitLucky

Got it refunded, for anyone who has done the same mistake.

That's good. I wish they'd be clearer with the restrictions in the product listing though. It says:

Quote:

Originally Posted by FFXIV Complete Collector's Edition Item Listing

Includes a 30-day free play period. This can only be applied once to each platform on a single service account. This 30-day free play period is not applicable to platforms on which a licence has already been registered. User Registration and Service subscription required to play the Game.

"This can only be applied once" sounds like it applies specifically to the complete collector's edition. Especially since the next sentence implies that it can be used on a platform that you've already bought the standard edition for, but you don't get the 30 day sub time.