I literally cannot use the Square-Enix Store anymore

It just asks me to accept the TOS a billion times no matter how many times I hit agree. It refuses to let me log on and get past this screen. Is anyone else having this problem? I've tried it on 3 different devices. All I want to do is check my order history and I can't even do that.

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Originally Posted by seraf

It just asks me to accept the TOS a billion times no matter how many times I hit agree. It refuses to let me log on and get past this screen. Is anyone else having this problem? I've tried it on 3 different devices. All I want to do is check my order history and I can't even do that.

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Try clearing your browser cache and cookies if you're still having problems (it's been a couple of hours, hopefully you're good now).

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Originally Posted by Jojoya

Try clearing your browser cache and cookies if you're still having problems (it's been a couple of hours, hopefully you're good now).

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I mean this is happening to me on my PC, iPhone and Mac it's 3 entirely different devices so I doubt it's cookies or cache.

Just accept the tos. It's absolute. You can't escape it.

You may need to use a VPN if you are finding all your devices are seeing the problem, another option will be your phone, but away from your home.

The VPN thing didn't work either. I submitted a ticket to SE support about this it has been happening since yesterday.

It reminds me a similar problem I had. It was because of a need of double validation. Check if you displayed the whole ToS. Maybe there is another button to activate after you read all.

Is it a different browser across the three devices or the same browser? If not, try another as it's possible issues the chosen browser is using.

Mac is PC :)

Ye it is often the browser, had the same problem with SE store but also PSN online account on PC. It is not the cookies or rather they seem to be stuck in a loop on chrome and forget that you just logged in a moment ago, Microsoft Edge usually still works.

Look at it this way, you're finally free.

This is the exact same thing thats been happening to me as well for some reason i cant log in anymore cause the TOS is like "click here if you read the TOS" and then i can never sign in again.

It can sound like a weird question but did you check "remember me on this device". If you did, try without. If you didn't, check it and try again.

Cookies and sessions can have a weird behavior sometimes.

If you have a disposable email you can try to create a new account to check where things are going wrong.

I usually deselect the remember me option when signing in, have also tried on different browsers and platforms and everywhere i sign in from yields the same result as well :(

I got an official response back from SE Support and they basically said they're aware of the issue but there's nothing they can do because of high traffic volume on their site breaking stuff. The only workaround I've come up with for this is to reset my password to the same password and when I hit refresh it lets me bypass this checkbox until the cookies expire or are deleted when I clear history.