Game crashes with no warning

Hello, recently I installed ffxiv and it constantly crashes, sometimes after an hour sometimes within seconds. I have this problem with final fantasy only. I have read that it is recommended to install the game on my c: drive but I don´t have that option. Normally this shouldn´t be a problem or?

What I´ve done to fix the problem:
- reinstall the game
- update the graphic driver
- Switch some Graphiccard settings accordingly to other users recommended settings
Unfortunately the game doesn´t write any logfiles during the crashes so I can´t analyze the error

See my System specs below:

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\pL4n_\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-Bit-Version (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU AMD Ryzen 7 2700X Eight-Core Processor (16 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS BIOS Date: 04/02/18 16:52:40 Ver: V2.00
SYSTEM_LANGUAGE Deutsch (Gebietsschema: Deutsch)
SYSTEM_MEMORY 16334.961MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 27298.172MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 231.822GB SYSTEM_FREEDISC_SPACE 10.882GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.506GB SYSTEM_FREEDISC_SPACE 830.310GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8079.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8167.480 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2635d5c616c804dc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2635d5c616c804dc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2635d5c616c804dc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2635d5c616c804dc\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6089
SYSTEM_GRAPHICS_DRIVER_DATE 12/11/2020 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8079.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8167.480 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2635d5c616c804dc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2635d5c616c804dc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2635d5c616c804dc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2635d5c616c804dc\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6089
SYSTEM_GRAPHICS_DRIVER_DATE 12/11/2020 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Lautsprecher (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {11AD47C5-CD26-4C50-9AEE-C29CEC34B66D}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8382
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 2/26/2018 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {30E581EA-8D2B-4670-BA4E-CF90362D9D48}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8382
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 2/26/2018 00:00:00
SYSTEM_SOUND Acer XB281HK (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {BDF14FC1-EC3A-4B8B-A978-26317FF545C1}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0040
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 10/16/2020 00:00:00
SYSTEM_SOUND XB271HU A (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {FC9B3FF5-D8D9-4030-AF5E-A61155A16745}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0040
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 10/16/2020 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Maus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tastatur
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0690E2D0-50A3-11E8-8001444553540000}
SYSTEM_INPUT_NAME HID-konformes, vom Hersteller definiertes Gerät
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0690E2D0-50A3-11E8-8002444553540000}
SYSTEM_INPUT_NAME HID-konformes, vom Hersteller definiertes Gerät
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E2DC4710-5C0C-11E8-8002444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0690E2D0-50A3-11E8-8003444553540000}
SYSTEM_INPUT_NAME HID-konformes Benutzersteuergerät
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0690E2D0-50A3-11E8-8006444553540000}
SYSTEM_INPUT_NAME Yeti Stereo Microphone
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0690E2D0-50A3-11E8-8005444553540000}
SYSTEM_INPUT_NAME ROCCAT Kova
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0690E2D0-50A3-11E8-8007444553540000}
SYSTEM_INPUT_NAME Yeti Stereo Microphone
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0690E2D0-50A3-11E8-8004444553540000}
SYSTEM_INPUT_NAME HID-konformes, vom Hersteller definiertes Gerät
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0690E2D0-50A3-11E8-8008444553540000}
SYSTEM_INPUT_NAME ROCCAT Kova
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0690E2D0-50A3-11E8-8009444553540000}
SYSTEM_INPUT_NAME ROCCAT Kova
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
WhatsApp
Technical Support - Google Chrome
breakpoint.ts - mop_ayc - Visual Studio Code
Steam
s4ty@DESKTOP-XXXXXXX: /mnt/c/Users/pL4n_/Documents/Arbeit/mop_ayc
Microsoft Text Input Application
CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Einstellungen
Rechner
Rechner
Spotify Premium
DevTools - 192.168.2.109:3000/de-de/test/storyblok/content-module-slider
Clicker Heroes


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 32 PPAPI
Battle.net
FireStorm version 2.0.0.026
Google Chrome
Hearthstone
ROCCAT Swarm
Microsoft Edge
Microsoft Edge Update
NCSOFT Game Launcher
OBS Studio
Overwatch
Overwolf
RoomSketcher
Steam
World of Warcraft
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.23.27820
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Chrome Remote Desktop Host
BrLogRx
ROCCAT Swarm
BrSupportTools
OpenOffice 4.1.6
BrLauncher
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.23.27820
Brother IPPoverUSB Driver
AppLogLibSetup
Microsoft Visual C++ 2017 Redistributable (x64) - 14.14.26405
Google Update Helper
CORSAIR iCUE Software
Microsoft Visual C++ 2005 Redistributable
Path of Building version 1.4.155
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
OEM Application Profile
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.23.27820
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Apple Software Update
Apple Application Support (32-Bit)
Brother Printer Driver
TradeSkillMaster Application version 1.0
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
WISO steuer:Start 2020
Balanced
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
AMD Software
BlueStacks App Player
CPUID CPU-Z 1.85
RaiderIO 2.0.0
Genshin Impact
Git version 2.28.0
Notepad++ (64-bit x64)
Intel(R) Network Connections 22.9.16.0
Path of Exile
Clicker Heroes
FINAL FANTASY XIV Online
Among Us
TeamSpeak 3 Client
Total Commander 64-bit (Remove or Repair)
VLC media player
WinRAR 5.50 (64-Bit)
XAMPP
Microsoft Update Health Tools
Bonjour
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Apple Mobile Device Support
Intel(R) Network Connections 22.9.16.0
Tukui Client
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.14.26405
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
VDownloader 5.0.4016
NVIDIA Ansel
NVIDIA Systemsteuerung 460.89
NVIDIA Grafiktreiber 460.89
NVIDIA GeForce Experience 3.20.5.70
NVIDIA Optimus Update 38.0.5.0
NVIDIA PhysX-Systemsoftware 9.19.0218
NVIDIA Update 38.0.5.0
NVIDIA FrameView SDK 1.1.4923.29214634
NVIDIA SHIELD Streaming
NVIDIA HD-Audiotreiber 1.3.38.40
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display MessageBus
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.5.70
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.14.26405
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
Apple Application Support (64-Bit)
RaiderIO 1.4.0
Node.js


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Corsair\Corsair Utility Engine\iCUE.exe 0000477C
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003DB0
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00000ED4
C:\Program Files (x86)\ROCCAT\ROCCAT Swarm\ROCCAT_Swarm_Monitor.exe 00000310
C:\Program Files (x86)\TeamViewer\TeamViewer.exe 0000245C
C:\Program Files (x86)\ZotacFireStorm\FireStorm.exe 00004FC8
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00003E80
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00002D84
C:\Program Files\WindowsApps\AudibleInc.AudibleforWindowsPhone_10.5.66.0_x64__xns73kv1ymhp2\AudibleRT.WindowsPhone.exe 00004830
C:\Program Files\WindowsApps\CanonicalGroupLimited.UbuntuonWindows_2004.2020.812.0_x64__79rhkp1fndgsc\ubuntu.exe 0000326C
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2020.20110.11001.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00002814
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2011.16.0_x64__8wekyb3d8bbwe\Calculator.exe 00001750
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20112.68.0_x64__8wekyb3d8bbwe\YourPhone.exe 000023DC
C:\Users\pL4n_\AppData\Local\NhNotifSys\nahimic\nahimicNotifSys.exe 000026E4
C:\Users\pL4n_\AppData\Local\Programs\Microsoft VS Code\Code.exe 00003BA0
C:\Users\pL4n_\AppData\Local\WhatsApp\app-2.2049.10\WhatsApp.exe 0000180C
C:\Users\pL4n_\AppData\Local\slack\app-4.11.3\slack.exe 0000277C
C:\Users\pL4n_\AppData\Roaming\Spotify\Spotify.exe 00000EFC
C:\WINDOWS\Explorer.EXE 000042E8
C:\WINDOWS\System32\WindowsPowerShell\v1.0\powershell.exe 00005588
C:\WINDOWS\System32\svchost.exe 00001020
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00003BF8
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000017DC
C:\WINDOWS\system32\ApplicationFrameHost.exe 0000196C
C:\WINDOWS\system32\DllHost.exe 00004B58
C:\WINDOWS\system32\MusNotifyIcon.exe 0000505C
C:\WINDOWS\system32\SearchFilterHost.exe 00005274
C:\WINDOWS\system32\SettingSyncHost.exe 0000139C
C:\WINDOWS\system32\conhost.exe 0000369C
C:\WINDOWS\system32\ctfmon.exe 000010D0
C:\WINDOWS\system32\lxss\wslhost.exe 000019F4
C:\WINDOWS\system32\rundll32.exe 00004998
C:\WINDOWS\system32\sihost.exe 00004F54
C:\WINDOWS\system32\svchost.exe 00001C1C
C:\WINDOWS\system32\taskhostw.exe 00002AF0
C:\WINDOWS\system32\wsl.exe 00004284
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00000B34
C:\Windows\System32\CompPkgSrv.exe 000014A0
C:\Windows\System32\GameBarPresenceWriter.exe 00005430
C:\Windows\System32\RuntimeBroker.exe 00003564
C:\Windows\System32\SecurityHealthHost.exe 00003B70
C:\Windows\System32\SecurityHealthSystray.exe 00000FEC
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00003560
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 00000AF4
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000018B0
E:\Games\Steam\GameOverlayUI.exe 00001C6C
E:\Games\Steam\Steam.exe 00001814
E:\Games\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003AE8
E:\Games\Steam\steamapps\common\Clicker Heroes\Clicker Heroes.exe 000034AC
E:\Games\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 0000401C
E:\Games\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00005710
\\?\C:\WINDOWS\system32\conhost.exe 000056CC
c:\Users\pL4n_\AppData\Local\Programs\Microsoft VS Code\resources\app\out\vs\platform\files\node\watcher\win32\CodeHelper.exe 000025F4

Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums

Were any updates or changes made to the PC that coincide with the crash? Additionally, do you receive an error message when the game crashes?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Hello Dynratygus,

First of all thank you for your fast reply.

Answer for your first question:
Graphic driver update and disabling vsync but only after the first crash occurred. Hardware specific changes e. g. Overclocking were not made. Maybe the information that the game crashed just a few minutes after the first start and never run without crashing could help too.

Second Question:
No the Game just closes as it was never running. No error message, no log.

Thanks for your help and have a good afternoon to.

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

We would also like to recommend several other troubleshooting steps:

1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs
3) Remove any mods or injectors from the game or system
4) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
5) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
6) Reinstall the drivers for your graphics card
7) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Hi Rhaervis,

thanks for your answer. I googled and read several threads before posting, so I nearly did every Task you recommended before.

1) I have checked and monitored it while starting the game.
2)I disabled everything that I could. Which also includes all Statuptasks 7) I made a clean boot without any startups that I could disable. I literally had only ff14 and windows based Programs running :D
3)Never used one. If there are built in things then I don´t know them.
4)I will try this again due to the fact that there are several exe Files and I just did it with ffxivboot.exe
5)I started with everything unplugged exluding Keyboard etc.
6)I reinstalled the whole driver but it didn´t changed anything
7)see 2)

Many thanks for your help

Good afternoon and thank you for the reply.

I know you mentioned reinstalling the game already, but have you tried reinstalling it on the C drive? If so, does the game still crash?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

Hi Dynratygus,

I installed it on C: but it crashed after some time to. It mainly crashed during video sequences or teleport and if it crashes on a squence, I need to teleport away and back to start it otherwise it crashes instantly again at the same sequence. Besides this all other crashes are just randoms while walking or any other stuff.

Regards

Are there any new Ideas?

Do you use Gforce experience to optimize your game graphics out of interest?

No, he was not using it...We found the problem but after 4 weeks of trouble we are out of the game...back to bdo, poe and wow...

It was not a problem with any hardware or something like that.

My solution was:

1. uninstall the game
2. install the game via steam but not start the launcher yet!
3. navigate to the installation folder
4. give all .exe files inside of the boot and game folder admin rights: right click -> select Properties -> click the Compatibility tab -> check the Run this program as an administrator box -> click apply
5. start the game with steam and download the patch
6. enjoy


I guess the problem was a corrupted patch or something like that?

I lost nearly all of my 30 trial days to fix that issue...r.i.p ffxiv

Good afternoon and thank you for the reply

I apologize for the delay in our response to your concern. Could you try using a registry cleaner such as CC cleaner? It would run through the PC and remove files that may have been left behind by installations and other activity on the PC.

Thank you for visiting the Final Fantasy XIV Technical Support Forums

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.