Persistent 'An unexpected error has occurred' crashes

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09-07-2020, 03:12 AM
bunnelaire

Persistent 'An unexpected error has occurred' crashes

I've been getting a ton of these crashes lately. My drivers are up to date.

I started keeping a record of them, as shown below.

9/3 7:42 PM EST
https://cdn.discordapp.com/attachmen...86/Capture.PNG

9/3 9:21 PM
https://cdn.discordapp.com/attachmen...33/Capture.PNG

9/3 9:50 PM
https://cdn.discordapp.com/attachmen...50/Capture.PNG

9/6 2:33 AM
https://cdn.discordapp.com/attachmen...03/Capture.PNG

There was also a crash on 9/3/2020 at 2:05 AM, without any error message.

Any help appreciated, thank you.
09-07-2020, 03:16 AM
bunnelaire

It's hard to say if there's a pattern to when it happens, but it's happened both during Puppet's Bunker and while crafting in Shirogane.
09-09-2020, 02:27 PM
bunnelaire

https://discordapp.com/channels/4820...24062179623019
9/9 1:26 AM

And a system report if that helps:

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Justin\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride <local>

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 04/25/14 13:00:38 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8060.285MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 17276.285MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 110.826GB SYSTEM_FREEDISC_SPACE 5.559GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.004GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.412GB SYSTEM_FREEDISC_SPACE 355.323GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 1778.812GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.759GB SYSTEM_FREEDISC_SPACE 102.539GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 6052.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4030.143 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1200 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ba8c9c14f3d320cb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ba8c9c14f3d320cb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ba8c9c14f3d320cb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ba8c9c14f3d320cb\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5206
SYSTEM_GRAPHICS_DRIVER_DATE 8/11/2020 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) HD Graphics 4600
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY5
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 112.500 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2048.000 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1200 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 20.19.0015.4531
SYSTEM_GRAPHICS_DRIVER_DATE 9/28/2016 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {7B53C446-5F17-466A-8AC5-C65E012A9C25}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 20:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {EB1319C8-2E5B-428D-8428-0B8074090DEE}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 20:00:00
SYSTEM_SOUND Speakers (C-Media USB Audio Device )
SYSTEM_SOUND_DEVICE_ID {0EAA6379-8C5D-40BD-A8A3-E0B2FD662228}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.388
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/6/2020 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3D0463B0-703B-11E9-8001444553540000}
SYSTEM_INPUT_NAME COUGAR Vantar
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F041B140-4A69-11EA-8001444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F0427490-4A69-11EA-8002444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3D04B1D0-703B-11E9-8002444553540000}
SYSTEM_INPUT_NAME COUGAR Vantar
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F043D420-4A69-11EA-8003444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {23F82270-4133-11E5-8001444553540000}
SYSTEM_INPUT_NAME C-Media USB Audio Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {88889FF0-B176-11E4-8001444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8DC2F920-B176-11E4-8002444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 11 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3D04D8E0-703B-11E9-8003444553540000}
SYSTEM_INPUT_NAME COUGAR Vantar
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F0442240-4A69-11EA-8004444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Multiple Crashes - error messages inside - Google Chrome
#crashes - Discord
5E Player's Handbook.pdf - Adobe Acrobat Reader DC
*008.txt - Notepad
007 0907.txt - Notepad
Microsoft Text Input Application

-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

7-Zip 18.05
Adobe Flash Player 32 PPAPI
Advanced Combat Tracker (remove only)
Autodesk Desktop App
Driver Genius
FLT 7.0v2
Google Chrome
MakerBot_Bundle_BETA_3.10.1.1746_x64
Microsoft Help Viewer 2.2
OpenAL
Origin
Raptr
RGSS-RTP Standard
Skype version 8.40
SpeedFan (remove only)
Steam
The Binding of Isaac
FTL: Faster Than Light
Risk of Rain
TurboTax 2017
TurboTax 2018
Unity
Uplay
ZBrush 4R6
Visual C++ Library PGO X86 Package
Microsoft Visual Studio 2015 Shell (Minimum)
Microsoft .NET Framework 4.6 Targeting Pack (ENU)
Chrome Remote Desktop Host
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
CCC Help Finnish
Microsoft System CLR Types for SQL Server 2014
Microsoft Portable Library Multi-Targeting Pack
WCF Data Services Tools for Microsoft Visual Studio 2015
CCC Help Chinese Traditional
Microsoft Visual Studio 2015 Update 3 Diagnostic Tools - ENU
Application Insights Tools for Visual Studio 2015
Visual C++ IDE Core Professional Plus Resource Package
Microsoft Azure Mobile Services Connected Service
Catalyst Control Center - Branding
MSBuild/NuGet Integration 14.0 (x86)
Multi-Device Hybrid Apps using C# - Templates - ENU
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Microsoft VisualStudio JavaScript Project System
Microsoft Visual Studio 2015 Shell (Minimum) Interop Assemblies
Tools for .Net 3.5
Microsoft Visual Studio 2015 Devenv Resources
Microsoft .NET Framework 4.5.1 SDK
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack
Visual C++ IDE Core Professional Plus Resource Package
Visual C++ IDE Core Professional Plus Resource Package
CLIP STUDIO PAINT 1.9.11
AzureTools.Notifications
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
CCC Help Turkish
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
Microsoft Visual Studio 2015 XAML Application Timeline
vs_minshellinteropmsi
Intel(R) USB 3.0 eXtensible Host Controller Driver
Java 8 Update 181
CCC Help Portuguese
Microsoft SQL Server 2014 Management Objects
UE4 Prerequisites (x64)
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack (ENU)
Adobe After Effects CC 2014
FINAL FANTASY XIV ONLINE
Microsoft .NET Framework 4.6 Targeting Pack
Microsoft NuGet - Visual Studio 2015
Microsoft .NET Framework 4.6.1 SDK
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Visual C++ IDE Core Professional Plus Resource Package
Visual C++ IDE Base Package
Microsoft.VisualStudio.Office365
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Visual C++ IDE Core Professional Plus Resource Package
CCC Help English
Visual C++ MSBuild Base Package
Adobe Bridge CC (64 Bit)
Microsoft Visual Studio 2015 Update 3 Diagnostic Tools - x86
Blend for Visual Studio SDK for .NET 4.5
ACT OverlayPlugin Bundle version 0.3.4.0.EZS.Enmity-1.10.0.0.Cactbot-0.7.0
Apple Application Support (32-bit)
vs_communitymsires
Microsoft Visual Studio 2015 Windows Diagnostic Tools
Windows Espc Package
Microsoft VisualStudio JavaScript Language Service
Visual C++ IDE Core Professional Plus Resource Package
PreEmptive Analytics Visual Studio Components
Windows Phone SDK 8.0 Assemblies for Visual Studio 2015
Microsoft .NET Framework 4.6.1 Developer Pack
TypeScript Power Tool
Epic Games Launcher
Microsoft Help Viewer 2.2
Microsoft SQL Server 2014 T-SQL Language Service
CLIP STUDIO 1.9.10
Visual C++ IDE Core Professional Plus Resource Package
Java Auto Updater
CCC Help Korean
Microsoft Visual Studio 2015 Profiling Tools
Visual C++ IDE Core Professional Plus Resource Package
Microsoft Build Tools Language Resources 14.0 (x86)
Visual C++ IDE Core Professional Plus Resource Package
Visual C++ MSBuild ARM Package
CCC Help Norwegian
Microsoft Azure Mobile Services Tools for Visual Studio - v1.4
Windows Software Development Kit for Windows Store Apps DirectX x86 Remote
Microsoft Visual C++ 2017 Redistributable (x86) - 14.12.25810
Microsoft .NET Framework 4.5 Multi-Targeting Pack
Apple Software Update
vs_communitymsi
Intel(R) Driver Update Utility 2.0
Microsoft Visual Studio Community 2015 - ENU
Microsoft Visual Studio Setup Configuration
Dotfuscator and Analytics Community Edition 5.22.0
Google Update Helper
CCC Help Chinese Standard
Visual C++ Compiler/Tools X86 Base Resource Package
NVIDIA DDS Utilities
MakerBot Print
Visual C++ IDE Core Professional Plus Resource Package
Microsoft Visual Studio 2015 SDK - ENU
Roslyn Language Services - x86
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack
Microsoft Visual Studio 2015 Update 3 Diagnostic Tools - x86
Microsoft Build Tools 14.0 (x86)
Roslyn Language Services - x86
vs_minshellmsires
vs_FileTracker_Singleton
Microsoft Visual C++ 2005 Redistributable
TurboTax 2017 WinPerTaxSupport
Mass Effect™: Andromeda
Microsoft Visual Studio Connected Services
Adobe Photoshop CC 2015
Microsoft Visual Studio Community 2015 with Updates
Microsoft Visual Studio Services Hub
Visual Studio 2015 Update 3 (KB3022398)
Team Explorer for Microsoft Visual Studio 2015 Update 3.1
Visual C++ Compiler/Tools X86 Base Package
Microsoft Visual Studio 2015 Update 3 Diagnostic Tools - x86
flexible
TurboTax 2017 wrapper
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.12.25810
Microsoft Visual Studio 2015 Shell (Minimum) Resources
Minecraft Launcher
Visual C++ IDE Core Package
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.12.25810
Microsoft Visual C++ 2005 Redistributable
Intel® Driver Update Utility
Visual C++ Compiler/Tools X86 Base Resource Package
TurboTax 2017 WinPerReleaseEngine
CCC Help Swedish
AMD User Experience Program Installer
Update for Microsoft Visual Studio 2015 (KB3165756)
Azure AD Authentication Connected Service
Microsoft .NET Framework 4.6.1 Targeting Pack
Microsoft Visual Studio 2015 XAML Visual Diagnostics - ENU
Visual Studio Graphics Analyzer
Visual C++ MSBuild X86 Package
Microsoft .NET Framework 4.6.1 Targeting Pack (ENU)
Microsoft Azure Storage Connected Service
Microsoft Visual Studio 2015 Preparation
TurboTax 2017 wnyiper
OpenOffice 4.1.1
Microsoft Visual Studio 2015 Preparation
vs_filehandler_amd64
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
Microsoft .NET Framework 4.5.1 RC Multi-Targeting Pack for Windows Store Apps
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Catalyst Control Center Localization All
Microsoft Expression Blend SDK for .NET 4
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
vs_minshellmsi
Microsoft Visual Studio 2015 Preparation
Test Tools for Microsoft Visual Studio 2015
Microsoft Azure Mobile Services SDK V2.0
Windows Software Development Kit DirectX x86 Remote
Microsoft Corporation
Microsoft .NET Framework 4.5.1 RC Multi-Targeting Pack for Windows Store Apps (ENU)
Microsoft Visual Studio 2015 Update 3.1 Team Explorer Language Pack - ENU
Visual Studio 2012 Verification SDK
Visual C++ IDE Base Resource Package
Microsoft Visual C++ 2005 Redistributable
vs_filehandler_x86
Microsoft Visual Studio 2015 Update 3 Performance Debugger Web Views
Windows Software Development Kit DirectX x86 Remote
Google Update Helper
vs_update3notification
Microsoft Visual Studio 2015 Windows Diagnostic Tools - ENU
Microsoft Visual Studio 2015 XAML Designer - ENU
Adobe Refresh Manager
Adobe Acrobat Reader DC
Microsoft Visual Studio 2015 Tools for Unity
Microsoft Portable Library Multi-Targeting Pack Language Pack - enu
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Visual C++ IDE Core Professional Plus Resource Package
VS Update core components
TurboTax 2018 wrapper
Microsoft Corporation
CCC Help Czech
Microsoft Agents for Visual Studio 2015 Preview - ENU
Microsoft .NET Framework 4.6 SDK
TypeScript Tools for Microsoft Visual Studio 2015
Microsoft Blend for Visual Studio 2015 - ENU
CCC Help Thai
Gtk# for .Net 2.12.26
Visual C++ IDE Common Package
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
CCC Help French
Visual C++ Compiler/Tools X86 Base Package
vs_devenvmsi
Apple Software Update
Microsoft Visual Studio 2015 XAML Application Timeline - ENU
Visual C++ IDE Professional Core Package
Launcher Prerequisites (x64)
CCC Help Dutch
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual Studio 2017 Tools for Unity
Microsoft Agents for Visual Studio 2015 Preview
CCC Help Danish
Microsoft .NET Framework 4 Multi-Targeting Pack
Update for (KB2504637)
Visual C++ MSBuild Base Resource Package
Catalyst Control Center Graphics Previews Common
Visual C++ IDE Core Professional Plus Resource Package
Visual C++ IDE Core Professional Plus Resource Package
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU)
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Blend for Visual Studio 2015
CCC Help Greek
Microsoft Visual Studio 2015 XAML Designer
Visual C++ IDE Core Professional Plus Resource Package
WCF Data Services 5.6.4 Runtime
Visual C++ IDE Base Resource Package
CCC Help Russian
Microsoft Visual Studio Community 2015
CCC Help German
Microsoft .NET Core 5.0 SDK
Visual C++ IDE Debugger Resource Package
Microsoft Visual C++ 2017 Redistributable (x64) - 14.12.25810
Microsoft Visual Studio 2015 Test Tools Language Pack - ENU
CCC Help Hungarian
TurboTax 2017 WinPerFedFormset
Visual C++ MSBuild X64 Package
CCC Help Polish
Visual C++ IDE Common Resource Package
Microsoft Azure Shared Components for Visual Studio 2015 - v1.8
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
CCC Help Japanese
Visual C++ IDE Debugger Package
CCC Help Spanish
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
CCC Help Italian
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual Studio 2015 Devenv
Windows Espc Resource Package
Microsoft Visual Studio 2015 XAML Visual Diagnostics
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
QuickTime 7
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Windows Driver Package - MakerBot Industries, LLC (usbser) Ports (09/11/2015 100.2.0.0)
Windows Driver Package - MakerBot Industries, LLC (usbser) Ports (09/11/2015 100.2.0.0)
Windows Driver Package - MakerBot Industries, LLC (usbser) Ports (09/11/2015 100.2.0.0)
Windows Driver Package - MakerBot Industries, LLC (usbser) Ports (09/11/2015 100.2.0.0)
Autodesk Maya 2018
AutoHotkey 1.1.30.01
Bifrost for Maya 2018 1.5.4.0
Bifrost to Arnold for Maya 2018 1.5.0 Arnold-5.0.0.0
Visual Studio Community 2017
Windows Driver Package - MakerBot Industries (WinUsb) USBDevice (09/11/2015 100.2.0.0)
DriverNavigator 3.6.1
Houdini 16.5.571
Mari 3.1v1
McAfee Security Scan Plus
Microsoft Mouse and Keyboard Center
Mozilla Firefox 72.0.2 (x64 en-US)
Mozilla Maintenance Service
Nuke 11.2v4
Pdplayer 64 (Software License) 1.0.7.13
Wacom
Intel(R) Network Connections 18.8.136.0
Mirror's Edge
Starbound
Don't Starve
Fallout: New Vegas
Shadowrun Returns
Borderlands: The Pre-Sequel
Shadowrun: Dragonfall - Director's Cut
Don't Starve Together
LISA
Shadowrun: Hong Kong - Extended Edition
Starbound - Unstable
DARK SOULS™ III
Divinity: Original Sin 2
Left 4 Dead 2
MONSTER HUNTER: WORLD
Sunless Skies
Valkyria Chronicles 4 Complete Edition
Vulkan Run Time Libraries 1.0.17.0
Vulkan Run Time Libraries 1.0.26.0
Vulkan Run Time Libraries 1.0.26.0
Vulkan Run Time Libraries 1.0.26.0
Vulkan Run Time Libraries 1.0.51.0
Vulkan Run Time Libraries 1.1.70.0
Wacom Tablet
WinRAR 5.60 (64-bit)
Microsoft SQL Server 2014 Transact-SQL ScriptDom
Microsoft .NET Framework 4.7.2
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft SQL Server 2014 Management Objects (x64)
BifrostToArnold for Maya 2018 1.5.0 Arnold-5.0.0.0
Intel(R) Network Connections 18.8.136.0
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.12.25810
Microsoft Visual Studio 2015 Update 3 Diagnostic Tools - amd64
Allegorithmic Substance Painter 2018.1.1
Bifrost for Maya 2018
Microsoft Build Tools Language Resources 14.0 (amd64)
Autodesk License Service (x64) - 5.1.5
UE4 Prerequisites (x64)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual Studio 2015 Performance Collection Tools - ENU
Intel® Trusted Connect Service Client
Intel(R) Rapid Storage Technology
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual Studio Team Foundation Server 2015 Update 3 CTP1 Storyboarding (x64)
Logitech G HUB
Windows Software Development Kit DirectX x64 Remote
Microsoft Visual Studio 2015 VsGraphics Helper Dependencies
Microsoft Corporation
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Visual C++ IDE x64 Package
Microsoft Visual Studio 2015 Diagnostic Tools - amd64
Microsoft Visual Studio Team Foundation Server 2015 Update 3 CTP1 Office Integration (x64)
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual Studio Installer
Microsoft Mouse and Keyboard Center
Microsoft SQL Server Compact 4.0 SP1 x64 ENU
Microsoft Visual Studio Team Foundation Server 2017 Office Integration (x64)
Microsoft Build Tools 14.0 (amd64)
Autodesk Certificate Package (x64) - 5.1.4
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Visual Studio 2015 Prerequisites - ENU Language Pack
Microsoft Silverlight
Microsoft LifeCam
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
MakerBot USB Support
Microsoft Web Deploy 3.6
Windows Software Development Kit for Windows Store Apps DirectX x64 Remote
Microsoft Corporation
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
DesktopConverter
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Autodesk Maya 2018
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2005 Redistributable (x64)
Update for Windows 10 for x64-based Systems (KB4023057)
NVIDIA Graphics Driver 452.06
NVIDIA PhysX System Software 9.19.0218
NVIDIA HD Audio Driver 1.3.38.34
NVIDIA Install Application
Windows Software Development Kit DirectX x64 Remote
Microsoft Visual Studio Team Foundation Server 2015 Update 3 CTP1 Storyboarding Language Pack (x64) - ENU
Microsoft Visual Studio 2015 Update 3 Diagnostic Tools - amd64
Microsoft Visual Studio Team Foundation Server 2017 Office Integration Language Pack (x64) - ENU
File Association Helper
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.12.25810
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Apple Application Support (64-bit)
InstallUtility
Intel(R) Management Engine Components
Visual Studio 2015 Prerequisites
MakerBotPrint
Intel(R) Management Engine Components
Apple Mobile Device Support
Intel(R) Rapid Storage Technology
Microsoft Visual Studio Team Foundation Server 2015 Update 3 CTP1 Office Integration Language Pack (x64) - ENU
AMD Wireless Display v3.0
Microsoft System CLR Types for SQL Server 2014
Microsoft Visual Studio 2015 Performance Collection Tools

-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroCEF\RdrCEF.exe 00002B1C
C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe 00002498
C:\Program Files (x86)\Autodesk\Autodesk Desktop App\AutodeskDesktopApp.exe 00002664
C:\Program Files (x86)\Autodesk\Autodesk Desktop App\acwebbrowser\acwebbrowser.exe 000023D0
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00002214
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00002A20
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000036E8
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe 00000FDC
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00000D30
C:\Program Files\McAfee Security Scan\3.11.163\SSScheduler.exe 00003254
C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe 0000207C
C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe 0000206C
C:\Program Files\Tablet\Pen\Pen_TabletUser.exe 00001BD8
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 00002474
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_2.2008.26724.0_x64__8wekyb3d8bbwe\Cortana.exe 000031DC
C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.63.76.0_x86__kzf8qxf38zg5c\Skype\Skype.exe 000032C0
C:\Users\Justin\AppData\Local\Discord\app-0.0.307\Discord.exe 00003708
C:\WINDOWS\Explorer.EXE 0000231C
C:\WINDOWS\system32\NOTEPAD.EXE 00002D7C
C:\WINDOWS\system32\SettingSyncHost.exe 00002828
C:\WINDOWS\system32\igfxEM.exe 00002094
C:\WINDOWS\system32\igfxHK.exe 0000205C
C:\WINDOWS\system32\rundll32.exe 0000210C
C:\WINDOWS\system32\sihost.exe 00001138
C:\WINDOWS\system32\svchost.exe 00002170
C:\WINDOWS\system32\taskhostw.exe 0000208C
C:\Windows\System32\CompPkgSrv.exe 00003730
C:\Windows\System32\RuntimeBroker.exe 000036E0
C:\Windows\System32\SecurityHealthSystray.exe 00002E9C
C:\Windows\System32\Speech_OneCore\Common\SpeechRuntime.exe 0000356C
C:\Windows\System32\smartscreen.exe 00001998
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002604
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000218C
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00002A3C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002CF0
G:\Games\FFXIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001C24
G:\Games\FFXIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000039CC
09-09-2020, 04:59 PM
AvengerXZ

Firstly don't install August Nvidia drivers they were causing problems for me. Try the July ones as that was most stable.

Try disabling your onboard intel graphics card as well to see if it helps.
09-10-2020, 05:14 AM
Rhaervis

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:

1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs
3) Remove any mods or injectors from the game or system
4) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
5) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
6) Update and reinstall the drivers for your graphics card
7) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything
8) Install Windows and FINAL FANTASY XIV onto the same drive

Thank you for visiting the Final Fantasy XIV Technical Support Forums.
09-14-2020, 10:13 AM
bunnelaire

Right, still having the issue. Intel graphics card disabled, installed July driver (7/5/2020).

1 Temperature is 42c at time of crash.
2 No custom configs, no overlays.
3 No mods or injectors
4 Fullscreen Optimizations disabled
5 usbs down to keyboard, mouse
6 graphics card updated, reinstalled, and reinstalled with july version
7 everything disabled on clean boot
8 windows and ffxiv installed on the same drive

most recent crash below
https://cdn.discordapp.com/attachmen...66/Capture.PNG
09-15-2020, 04:40 AM
Rhaervis

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Unfortunately, the device information in the provided System Report does indicate that the laptop being used does not meet the minimum specifications required to play FINAL FANTASY XIV most notably the Intel(R) HD Graphics Family chipset. We do not support Intel graphics cards for FINAL FANTASY XIV. However, I did notice there is an NVIDIA device listed as well. This suggests that you may be running NVIDIA Optimus which controls whether your system utilizes the Intel card or the NVIDIA card to conserve battery power. Please try disabling NVIDIA Optimus and see if the error persists. For instructions on how to force the NVIDIA card to be enabled or to disable Optimus, please contact NVIDIA Support.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.
09-15-2020, 11:55 AM
bunnelaire

I'm not on a laptop, and therefore I don't have Nvidia Optimus.

My Intel card is also disabled.
09-16-2020, 06:56 AM
Dynratygus

Good afternoon and thank you for the reply.

Does the game still crash if it is installed on the C drive?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.
09-17-2020, 01:28 AM
Firutsa_Tatakana

Hey bunnelaire!
I'm here with some hope (but maybe not the right solution for you). I had the same problem a couple of weeks ago on my new PC. Eventually I solved it by realizing my RAM was not clocked properly. I had overclocked to 3200Mhz, but my settings in the Ryzen DRAM Calculator were a bit off. Namely, i had my RAM set as A0 instead of A2. I suspect this resulted in timings tha twere slightly off for my hardware. If you have done any RAM overclocking or if you have done any CPU undervolting/overvolting or GPU overclocking/overvolting, I would highly recommend you doublecheck that your settings are correct. For me this solved the issue completely. I haven't had any crashes since doing that fix.
Good luck!
09-17-2020, 08:05 AM
bunnelaire

Right, FFXIV is now installed on C drive. Had to change which drive had windows installed on it, but both Windows and FFXIV are now running on the same drive, which is my C:. Unfortunately, just got another crash a few minutes ago.

I haven't done any overclocking for ram or any under/overvolting.

https://cdn.discordapp.com/attachmen...18/Capture.PNG

System Information from just now.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Justin\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride <local>

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 04/25/14 13:00:38 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8060.285MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 16252.285MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.662GB SYSTEM_FREEDISC_SPACE 312.775GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.067GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.412GB SYSTEM_FREEDISC_SPACE 366.500GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 1337.360GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.062GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 110.826GB SYSTEM_FREEDISC_SPACE 110.732GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 6052.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4030.143 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1200 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5167
SYSTEM_GRAPHICS_DRIVER_DATE 7/4/2020 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 6052.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4030.143 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1200 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5167
SYSTEM_GRAPHICS_DRIVER_DATE 7/4/2020 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) HD Graphics 4600
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM Unknown
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 20.19.0015.4531
SYSTEM_GRAPHICS_DRIVER_DATE 9/28/2016 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {7B53C446-5F17-466A-8AC5-C65E012A9C25}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 20:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {EB1319C8-2E5B-428D-8428-0B8074090DEE}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 20:00:00
SYSTEM_SOUND Speakers (C-Media USB Audio Device )
SYSTEM_SOUND_DEVICE_ID {0EAA6379-8C5D-40BD-A8A3-E0B2FD662228}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.388
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/6/2020 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3D0463B0-703B-11E9-8001444553540000}
SYSTEM_INPUT_NAME COUGAR Vantar
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F041B140-4A69-11EA-8001444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F0427490-4A69-11EA-8002444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3D04B1D0-703B-11E9-8002444553540000}
SYSTEM_INPUT_NAME COUGAR Vantar
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F043D420-4A69-11EA-8003444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {23F82270-4133-11E5-8001444553540000}
SYSTEM_INPUT_NAME C-Media USB Audio Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {88889FF0-B176-11E4-8001444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8DC2F920-B176-11E4-8002444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 11 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3D04D8E0-703B-11E9-8003444553540000}
SYSTEM_INPUT_NAME COUGAR Vantar
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F0442240-4A69-11EA-8004444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
This PC
Persistent 'An unexpected error has occurred' crashes - Google Chrome
#general - Discord
MakerBot*
Microsoft Text Input Application

-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

7-Zip 18.05
Adobe Flash Player 32 PPAPI
Advanced Combat Tracker (remove only)
Autodesk Desktop App
EaseUS Partition Master 14.5
FLT 7.0v2
Google Chrome
MakerBot_Bundle_BETA_3.10.1.1746_x64
Microsoft Help Viewer 2.2
OpenAL
Raptr
RGSS-RTP Standard
Skype version 8.40
SpeedFan (remove only)
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FTL: Faster Than Light
Risk of Rain
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Uplay
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Visual C++ Library PGO X86 Package
Microsoft Visual Studio 2015 Shell (Minimum)
Microsoft .NET Framework 4.6 Targeting Pack (ENU)
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CCC Help Finnish
Microsoft System CLR Types for SQL Server 2014
Microsoft Portable Library Multi-Targeting Pack
WCF Data Services Tools for Microsoft Visual Studio 2015
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Microsoft Visual Studio 2015 Update 3 Diagnostic Tools - ENU
Application Insights Tools for Visual Studio 2015
Visual C++ IDE Core Professional Plus Resource Package
Microsoft Azure Mobile Services Connected Service
Catalyst Control Center - Branding
MSBuild/NuGet Integration 14.0 (x86)
Multi-Device Hybrid Apps using C# - Templates - ENU
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Microsoft VisualStudio JavaScript Project System
Microsoft Visual Studio 2015 Shell (Minimum) Interop Assemblies
Tools for .Net 3.5
Microsoft Visual Studio 2015 Devenv Resources
Microsoft .NET Framework 4.5.1 SDK
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack
Visual C++ IDE Core Professional Plus Resource Package
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AzureTools.Notifications
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vs_minshellinteropmsi
Intel(R) USB 3.0 eXtensible Host Controller Driver
Java 8 Update 181
CCC Help Portuguese
Microsoft SQL Server 2014 Management Objects
UE4 Prerequisites (x64)
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack (ENU)
FINAL FANTASY XIV ONLINE
Microsoft .NET Framework 4.6 Targeting Pack
Microsoft NuGet - Visual Studio 2015
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Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
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Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Autodesk Maya 2018
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2005 Redistributable (x64)
Update for Windows 10 for x64-based Systems (KB4023057)
NVIDIA Graphics Driver 451.67
NVIDIA PhysX System Software 9.19.0218
NVIDIA HD Audio Driver 1.3.38.34
NVIDIA Install Application
Windows Software Development Kit DirectX x64 Remote
Microsoft Visual Studio Team Foundation Server 2015 Update 3 CTP1 Storyboarding Language Pack (x64) - ENU
Microsoft Visual Studio 2015 Update 3 Diagnostic Tools - amd64
Microsoft Visual Studio Team Foundation Server 2017 Office Integration Language Pack (x64) - ENU
File Association Helper
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.12.25810
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Apple Application Support (64-bit)
InstallUtility
Intel(R) Management Engine Components
Visual Studio 2015 Prerequisites
MakerBotPrint
Intel(R) Management Engine Components
Apple Mobile Device Support
Intel(R) Rapid Storage Technology
Microsoft Visual Studio Team Foundation Server 2015 Update 3 CTP1 Office Integration Language Pack (x64) - ENU
AMD Wireless Display v3.0
Microsoft System CLR Types for SQL Server 2014
Microsoft Visual Studio 2015 Performance Collection Tools

-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000A08
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002088
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003B88
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe 000015B0
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00000CC8
C:\Program Files\MakerBot\MakerWare\makerware.exe 00001E48
C:\Program Files\McAfee Security Scan\3.11.163\SSScheduler.exe 00002770
C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe 00002ED8
C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe 00000718
C:\Program Files\Tablet\Pen\Pen_TabletUser.exe 000032CC
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 00003088
C:\Users\Justin\AppData\Local\Discord\app-0.0.307\Discord.exe 00002A40
C:\WINDOWS\Explorer.EXE 0000203C
C:\WINDOWS\system32\DllHost.exe 0000167C
C:\WINDOWS\system32\SettingSyncHost.exe 00002B80
C:\WINDOWS\system32\sihost.exe 00000E34
C:\WINDOWS\system32\svchost.exe 0000244C
C:\WINDOWS\system32\taskhostw.exe 0000112C
C:\Windows\System32\CompPkgSrv.exe 00002B70
C:\Windows\System32\RuntimeBroker.exe 00001AF4
C:\Windows\System32\SecurityHealthSystray.exe 00000258
C:\Windows\System32\smartscreen.exe 00002A54
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002C94
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00000AB4
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002D10
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000033A4
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001DE4
09-24-2020, 07:50 PM
bunnelaire

was hoping that i had fixed the issue by going back to a March nvidia graphics driver; managed to get through a couple runs of puppets bunker without crashing, but it may have just been luck. crashes started up again soon enough https://cdn.discordapp.com/attachmen...62/Capture.PNG
https://cdn.discordapp.com/attachmen...53/Capture.PNG

screenshots from 9/22 and 9/21 respectively
10-15-2020, 07:03 AM
bunnelaire

still getting these

https://cdn.discordapp.com/attachmen...62/Capture.PNG
https://cdn.discordapp.com/attachmen...38/Capture.PNG
https://cdn.discordapp.com/attachmen...64/Capture.PNG
https://cdn.discordapp.com/attachmen...96/Capture.PNG
https://cdn.discordapp.com/attachmen...40/Capture.PNG
https://cdn.discordapp.com/attachmen...45/Capture.PNG
https://cdn.discordapp.com/attachmen...16/Capture.PNG
https://cdn.discordapp.com/attachmen...82/Capture.PNG
https://cdn.discordapp.com/attachmen...21/Capture.PNG
https://cdn.discordapp.com/attachmen...02/Capture.PNG
https://cdn.discordapp.com/attachmen...19/Capture.PNG
https://cdn.discordapp.com/attachmen...70/Capture.PNG
11-21-2020, 12:28 AM
Rhaervis

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

This thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

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