My main character is stuck in infinite loading screen

Hello and I am sorry to interrupt and to be a bother, but am really stuck.

But I have encountered an issue, my main character at current point seem to be stuck in an infinite loading screen whenever I try to log in all I see is:

Now Loading, and the post moogle jumping up and down.

I have tried and logging in with my alt, and has no problems doing such, would or could, you guys do something about this, eg. reset my main character or the likes, move to a safe zone eg. outside my private player house or anywhere in the Mist / any ward or something down those lines.

Either way my main character is stuck in this, but my alt can roam free anywhere.

How it happened:

I logged in... went on main character... did very next nothing, then I tabbed out to the mogstation, bought the new chocobo mount, went back.. I relogged quickly to see if would had been getting the new mount, then I went to the mail box and requested the item with the special button there, soon after I got a mail, I got the new chocobo mount, tried it out, then went to phoenix server to help kill an S rank... once done went back home again.. grouped with a friend for whom tried to get a rideon that 4 man mount, then quit group... then I went to my friends apartment... to look at her new way of having set it up, after that I got curious about something... when inside the shirogane apartment... I ported or tried to port directly to Horizon... been stuck in the infinite loading screen since then.

Character affected: Kurotora Iga
Server: Zodiark
Class when happened: Gunbreaker

EU servers were wonky. I had the same issue for a while but I could access again an hour later.

thanks for the reply, but it has been like this for several hours now -_-

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

If it is only happening with this one character, you may want to try deleting the locally-saved data folder (My Documents > My Games > Final Fantasy XIV). Make sure to create a backup of this so you can replace it if it doesn't solve the issue.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Quote:

---

Originally Posted by Rhaervis

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

If it is only happening with this one character, you may want to try deleting the locally-saved data folder (My Documents > My Games > Final Fantasy XIV). Make sure to create a backup of this so you can replace it if it doesn't solve the issue.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

---

Already tried that, to same result, infinite loading screen, as having no problem on my alt, I assume must somehow be stuck on the server side or in an transistion or the likes, it is a perculiar situation as it is.

Quote:

---

Originally Posted by Rhaervis

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

If it is only happening with this one character, you may want to try deleting the locally-saved data folder (My Documents > My Games > Final Fantasy XIV). Make sure to create a backup of this so you can replace it if it doesn't solve the issue.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

---

An Update, I tried logging in via my laptop... and got 'Final Fantasy 14 error code 17, on my laptop I also tried logging in on my alt, had no problems doing such either.

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Quote:

---

Originally Posted by Rhaervis

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

---

I will when I get home from work, but how can it be relevant when I have the same problem on two different systems, where the other is fresh and still can login alts.

Quote:

---

Originally Posted by Rhaervis

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

---

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Benjamin\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride <local>


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FFXIVLauncher
Steam
Steam - Nyheder (1 af 18)
Jobliste
FINAL FANTASY XIV - A Realm Reborn
My main character is stuck in infinite loading screen - Mozilla Firefox
Indbakke - TAKENOUTASCONTAINING A MAIL ADDRESS - Gmail - Mozilla Firefox
Microsoft Text Input Application
GeForce Experience
Spotify Free
GPU Tweak II
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-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

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Windows Live MIME IFilter
Update for Windows 10 for x64-based Systems (KB4023057)
Intel(R) ME UninstallLegacy
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Intel® Trusted Connect Service Client
GOG.com Total Annihilation
GOG.com Dungeon Keeper 2
Intel(R) Management Engine Components
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MuseScore 3
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Intel(R) Network Connections 20.5.150.0
GOG.com The Settlers 4 GOLD
Intel(R) Chipset Device Software
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Application Error Reporting
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Grafikdriver 452.06
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NVIDIA SHIELD Streaming
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NVIDIA Install Application
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NVIDIA LocalSystem Container
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NVIDIA NodeJS
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NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
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NVIDIA ShadowPlay 3.20.4.14
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Intel(R) Management Engine Components
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
MSVCRT110_amd64


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

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C:\Program Files (x86)\Creative\Sound Blaster Z-Series\Sound Blaster Z-Series Control Panel\SBZ.exe 00000A78
C:\Program Files (x86)\Microsoft OneDrive\OneDrive.exe 00003964
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C:\Program Files (x86)\Steam\Steam.exe 00003310
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000018DC
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C:\Program Files\Chili Security for PC\Chili Security for PC\bdagent.exe 000005AC
C:\Program Files\Mozilla Firefox\firefox.exe 00001DD8
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA GeForce Experience.exe 00001774
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 0000084C
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C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00003AC8
G:\Games\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00004498
G:\Games\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 0000091C

And another update I tried with a complete different character to load to the Horizon Aetheryte, and I get stuck in the loop, can it have something to do with that there is a Chocobo NPC carriage in the zone?!?

Quote:

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Originally Posted by Rhaervis

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

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Can any of you people try and move Kurotora Iga from Zodiark to another Zone than the Horizon Aetheryte area, it seem to be what is causing a problem here.

I dumped everythign deleted everything... reinstalled everything and now it is working, it would be nice if FFXIV would actually create an option to have an actual check/repair button, so you can eg. replace old corrupt or missed data that is or could be found during patches.