Where is penalty count?

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03-09-2020, 05:52 AM
WindyGamer

Where is penalty count?

Just got a penalty count from being AFK and missed a dungeon pop.

So, where do I see this count so I can make sure it counts down?
What's the rate of count down? I can't find that. Looks like the support page only talks about suspensions, not the counter or how it counts up and down.

Thanks.
03-09-2020, 06:00 AM
QooEr

it resets to 0 every 24 hours i believe
03-09-2020, 06:08 AM
Rongway

On the third missed or declined queue pop and every missed or declined queue pop after that, you get a 30 min lockout. You just have to keep track of your day's offenses yourself--this shouldn't be difficult; you can miss one safely, and you can miss two cautiously.

The reset is at JP midnight. Since the US is on DST now, that would be 0800 PDT / 1100 EDT.
03-09-2020, 06:36 AM
WindyGamer

That's odd. I didn't get any lockout. Just requeued immediately for the dungeon and it popped again. Not sure what's up.
So we don't know where to go to see what your count is currently?
03-09-2020, 06:45 AM
Valkyrie_Lenneth

Quote:

Originally Posted by WindyGamer

That's odd. I didn't get any lockout. Just requeued immediately for the dungeon and it popped again. Not sure what's up.
So we don't know where to go to see what your count is currently?

Its a 3 strike system. You miss or leave 3 queues that have "popped", and you get a 30 minute lockout penalty. If you miss any more during that 24 hour period, you get 30 minute lockouts.

Its been this way for years. They just added the text in to show that now, since before it only told the person who didn't accept if you were in a party, and not the whole party. Nothing has functionally changed with the queue penalty system other than the notification. There is no list, it's not a strike against your account.
03-09-2020, 06:52 AM
WindyGamer

So you are saying that I got a message about a penalty count, but no count?
03-09-2020, 06:56 AM
Risvertasashi

Quote:

Originally Posted by WindyGamer

So you are saying that I got a message about a penalty count, but no count?

It's warning you to not do it repeatedly. If you do it 3 times in 1 day = 30 minute lockout.

If you didn't get any penalty, that means you did not miss 3 queues. You're OK, don't worry about it ~
03-09-2020, 09:51 AM
MariaArvana

Quote:

Originally Posted by WindyGamer

So you are saying that I got a message about a penalty count, but no count?

It's not so much a 'penalty' as it is a 'warning'.

For the first two times in a day that you miss a queue pop, you get warnings. Once you get a third warning, it turns into a penalty, which equals you get a 30minute lockout from re-queueing in the DF. After that any missed queue pops result in the same 30minute lockout. Penalties & warnings reset daily at JP midnight (8am PST/11am EST as far as I recall.)

Basically, don't miss 3 queues in a single day and nothing will happen.
08-26-2021, 03:22 AM
justausername

i got locked out 2 days in a row because I was viewing cut scene's when it popped 3 times each day and clicked 'wait' and it ran out. really annoying that they expect you to stand around waiting for a pop and not do other quests while you are waiting, and then if you commence while in the middle of a cut scene it makes you restart the entire thing when you go back? and the cut scene's are not short!
08-26-2021, 08:03 AM
Moonlite

Quote:

Originally Posted by justausername

i got locked out 2 days in a row because I was viewing cut scene's when it popped 3 times each day and clicked 'wait' and it ran out. really annoying that they expect you to stand around waiting for a pop and not do other quests while you are waiting, and then if you commence while in the middle of a cut scene it makes you restart the entire thing when you go back? and the cut scene's are not short!

I can't remember but their is a way to see the pop while in CS. I am sure some one will pop in and say how.
08-26-2021, 08:37 AM
Sove92

Quote:

Originally Posted by justausername

i got locked out 2 days in a row because I was viewing cut scene's when it popped 3 times each day and clicked 'wait' and it ran out. really annoying that they expect you to stand around waiting for a pop and not do other quests while you are waiting, and then if you commence while in the middle of a cut scene it makes you restart the entire thing when you go back? and the cut scene's are not short!

If you are still on the same job, you can just accept the duty. Once you are back, you can continue the quest, the cutscene will restart from the beginning.

Also, the penalty will not lead to actual service suspensions, only prevents joining duties for 30 minutes just like leaving a duty first does, once you have withdrawn a third time in a day. The system exists to discourage fishing for in-prog duties, which was a major annoyance to everybody else in the queues, when the fishers always withdraw if the duty pop is not an in-prog.
08-26-2021, 03:51 PM
CaptainLagbeard

You have to manually keep count of them, but it should get cleared after 24 hours of the warning, or alongside the daily reset. Not entirely sure which.

You won't get into any trouble if you do hit 3 warnings, you're just locked out of the Duty Finder for their duration.
09-08-2021, 07:54 PM
Lazera

I know this is an old thread but I wanted to remark as I had a different situation.

I joined The Tower at Paradigm's Breach when it first launched. I managed to make it in but my internet was being crappy that day, or the servers were having disconnection issues. This happened twice and each time, I logged back in dead. The raid had been going on for about 12 minutes at this point, so I figured 12 minutes have passed, I should be ok to leave. With that said, due to the prior disconnects and reconnects, I was logged into the raid for less than that time. Regardless, I left. Despite this being my first infraction, I suffered a 30 minute penalty. While many say that it's a 3 strike rule, my experience says it only needs to happen once, unless the servers track your disconnects and count them towards the amount of strikes that you have.

If this is true, then being penalized for getting disconnected is a very stupid system to have in place.
09-08-2021, 08:06 PM
Aurida

Quote:

Originally Posted by Lazera

Despite this being my first infraction, I suffered a 30 minute penalty.

Yes, the three strikes is a tally specifically for not accepting queues. If you leave a duty once it's started, you get a 30 minute duty finder lockout that's separate from that tally completely, with the exception of if you're not the first one to leave- if someone's previously left, or been vote dismissed, you can leave without penalty. Since you were the first one to leave the duty, you got hit with the 30 minutes.

The penalty count for not accepting duty pops is separate from the one for abandoning a duty in progress, though.
09-08-2021, 08:06 PM
Menriq

Quote:

Originally Posted by Lazera

I know this is an old thread but I wanted to remark as I had a different situation.

I joined The Tower at Paradigm's Breach when it first launched. I managed to make it in but my internet was being crappy that day, or the servers were having disconnection issues. This happened twice and each time, I logged back in dead. The raid had been going on for about 12 minutes at this point, so I figured 12 minutes have passed, I should be ok to leave. With that said, due to the prior disconnects and reconnects, I was logged into the raid for less than that time. Regardless, I left. Despite this being my first infraction, I suffered a 30 minute penalty. While many say that it's a 3 strike rule, my experience says it only needs to happen once, unless the servers track your disconnects and count them towards the amount of strikes that you have.

If this is true, then being penalized for getting disconnected is a very stupid system to have in place.

This a different. Your penalty is because you left a fully filled duty before it was complete.
09-08-2021, 09:58 PM
CaptainLagbeard

Quote:

Originally Posted by Lazera

I know this is an old thread but I wanted to remark as I had a different situation.

I joined The Tower at Paradigm's Breach when it first launched. I managed to make it in but my internet was being crappy that day, or the servers were having disconnection issues. This happened twice and each time, I logged back in dead. The raid had been going on for about 12 minutes at this point, so I figured 12 minutes have passed, I should be ok to leave. With that said, due to the prior disconnects and reconnects, I was logged into the raid for less than that time. Regardless, I left. Despite this being my first infraction, I suffered a 30 minute penalty. While many say that it's a 3 strike rule, my experience says it only needs to happen once, unless the servers track your disconnects and count them towards the amount of strikes that you have.

If this is true, then being penalized for getting disconnected is a very stupid system to have in place.

You get a separate penalty for leaving a duty while the party is full. That one lasts 30 minutes.

I do believe you still get a strike from it as well, and if you get the full 3 strikes, it's a 24 hour block from the Duty Finder.
09-09-2021, 02:54 AM
Aurida

Quote:

Originally Posted by CaptainLagbeard

You get a separate penalty for leaving a duty while the party is full. That one lasts 30 minutes.

I do believe you still get a strike from it as well, and if you get the full 3 strikes, it's a 24 hour block from the Duty Finder.

No, that's not true. I think that one was wishful thinking from people angry that mentors in mentor roulette would leave synced EXs, but you can leave duties all you want if you're fine with the 30 minutes