Hello,
After updating for 5.2 through the launcher, client crashed after pressing "Play" button showing: "An unexpected error has occurred. Exiting Final Fantasy XIV.(6d)" pop up message.
There are several threads addressing the same problem, but I am still unable to resolve the error with the suggested solutions. I have tried launching the game as admin, restarting my computer, using DX9 and DX11 client. Mactype/ Steam/ Nvidia Geforce Experience do not apply as I do not have any of these programs.
I have attached the system report for your convenience.
Any other solutions would be greatly appreciated. Thank you.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\User\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz (12 CPUs), ~2.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS E16W1IMS.105
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32612.473MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37476.473MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 953.239GB SYSTEM_FREEDISC_SPACE 858.462GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) UHD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16306.236 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_38bfcb542ef4272e\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_38bfcb542ef4272e\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_38bfcb542ef4272e\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_38bfcb542ef4272e\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.0100.7262
SYSTEM_GRAPHICS_DRIVER_DATE 9/24/2019 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1660 Ti
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP GeForce GTX 1660 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 22297 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmi.inf_amd64_13824122d14237d1\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmi.inf_amd64_13824122d14237d1\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmi.inf_amd64_13824122d14237d1\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmi.inf_amd64_13824122d14237d1\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3190
SYSTEM_GRAPHICS_DRIVER_DATE 9/3/2019 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (3- Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {3C666B38-5E45-4ABB-AF53-CF0B261D4ED1}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.8787.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/27/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1837F40-395B-11EA-8003444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {928AD4C0-5110-11EA-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1841B80-395B-11EA-8006444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9289EA60-5110-11EA-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {928B22E0-5110-11EA-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {928B22E0-5110-11EA-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E1841B80-395B-11EA-8007444553540000}
SYSTEM_INPUT_NAME HID Button over Interrupt Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Task Manager
Microsoft Text Input Application
Microsoft Edge
Microsoft Edge
Microsoft Edge
Settings
Settings
Microsoft Store
Microsoft Store
Technical Support - Post New Thread - Google Chrome
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Google Chrome
Dragon Center
FINAL FANTASY XIV ONLINE
Google Update Helper
Microsoft Visual C++ 2017 Redistributable (x64) - 14.11.25325
Dragon Center
7-Zip 19.00 (x64)
WinRAR 5.80 (64-bit)
Intel(R) Rapid Storage Technology
Intel(R) Rapid Storage Technology
Intel® Optane™ Pinning Explorer Extensions
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.11.25325
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.11.25325
NVIDIA Ansel
NVIDIA Graphics Driver 431.90
NVIDIA Install Application
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000024DC
C:\Program Files (x86)\Google\Update\1.3.35.442\GoogleCrashHandler.exe 00001CAC
C:\Program Files (x86)\Google\Update\1.3.35.442\GoogleCrashHandler64.exe 00001CB8
C:\Program Files (x86)\MSI\Dragon Center\Dragon Center.exe 00002080
C:\Program Files (x86)\MSI\Dragon Center\MSIAPP_Service\MSIAPService.exe 00000E34
C:\Program Files (x86)\MSI\Dragon Center\Sendevsvc\Sendevsvc.exe 00000E60
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001044
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002214
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe 00002BE0
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00002A5C
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00001E70
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00001B90
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12002.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002190
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_3.37.29002.0_x64__8wekyb3d8bbwe\GameBar.exe 00002670
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_3.37.29002.0_x64__8wekyb3d8bbwe\GameBarFT.exe 00000530
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_3.37.29002.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00000520
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19123.13.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001E90
C:\Users\User\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00001B34
C:\Windows\Explorer.EXE 00001530
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00000EF4
C:\Windows\SysWOW64\MSIService.exe 00000E50
C:\Windows\System32\DriverStore\FileRepository\cui_dch.inf_amd64_f3a64c75ee4defb7\igfxCUIService.exe 00000764
C:\Windows\System32\DriverStore\FileRepository\cui_dch.inf_amd64_f3a64c75ee4defb7\igfxEM.exe 00001218
C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_38bfcb542ef4272e\IntelCpHDCPSvc.exe 00000E08
C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_38bfcb542ef4272e\IntelCpHeciSvc.exe 00000FC4
C:\Windows\System32\DriverStore\FileRepository\nvmi.inf_amd64_13824122d14237d1\Display.NvContainer\NVDisplay.Container.exe 000009B0
C:\Windows\System32\MicrosoftEdgeCP.exe 00002988
C:\Windows\System32\RtkAudUService64.exe 00001DAC
C:\Windows\System32\RuntimeBroker.exe 0000295C
C:\Windows\System32\SecurityHealthSystray.exe 00001E24
C:\Windows\System32\Taskmgr.exe 000024FC
C:\Windows\System32\smartscreen.exe 0000293C
C:\Windows\System32\spoolsv.exe 00000C88
C:\Windows\System32\svchost.exe 00001D7C
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00002B44
C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 00002874
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001998
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000016EC
C:\Windows\system32\AUDIODG.EXE 000020B8
C:\Windows\system32\ApplicationFrameHost.exe 000022BC
C:\Windows\system32\MicrosoftEdgeSH.exe 000029B0
C:\Windows\system32\NahimicService.exe 00000E44
C:\Windows\system32\SearchFilterHost.exe 000019C0
C:\Windows\system32\SearchIndexer.exe 00001970
C:\Windows\system32\SearchProtocolHost.exe 000010B0
C:\Windows\system32\WLANExt.exe 00000C44
C:\Windows\system32\browser_broker.exe 000028B4
C:\Windows\system32\conhost.exe 00000C90
C:\Windows\system32\ctfmon.exe 00001500
C:\Windows\system32\dwm.exe 0000048C
C:\Windows\system32\fontdrvhost.exe 00000444
C:\Windows\system32\lsass.exe 00000358
C:\Windows\system32\sihost.exe 000013B8
C:\Windows\system32\svchost.exe 00001CD8
C:\Windows\system32\taskhostw.exe 000004F4
C:\Windows\system32\wbem\wmiprvse.exe 00002AF8
C:\Windows\system32\winlogon.exe 00000410
6d error
Printable View
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02-19-2020, 06:11 AMRiriRilu6d error
-
02-19-2020, 06:17 AMPacketdancer
(Not SquareEnix support, just attempting to be helpful...)
FWIW, I know a lot of people in my FC (or the allied Discord we share with a second FC for easy group content) who've been having this crash; switching back to using the old launcher seems to work fine to launch the game properly. Go to the 'Settings' button in the launcher, and you can swap to using the old launcher in the options there. Change the setting, quit the launcher, restart the launcher, and try logging in again.
So far, every one of my FC members who's had an issue launching the game has had that work to get them online, so hopefully it might for you as well. -
02-19-2020, 06:18 AMRhaervis
Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.
Have any changes happened to the device before the issue began? I would also like to recommend several other troubleshooting steps:
1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs.
3) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
4) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
Thank you for visiting the Final Fantasy XIV Technical Support Forums. -
02-19-2020, 06:32 AMRiriRilu
@Packetdancer: TY for the suggestion! Unfortunately changing back to the old launcher did not work, but I'm glad it worked for your FC members.
@Rhaervis: The only change that I could think of is a mandatory windows update from 1 or 2 days ago. I removed my razer mouse and disabled fullscreen optimization as per your suggestion, but no changes as far as I can see. I don't believe that I have any custom configs as listed in step 2 since it is a new computer that I have only used a handful of times to install ffxiv, chrome, and photoshop. For step 1, how would I go about removing any overclocks, if any?
Thanks. -
02-19-2020, 06:48 AMPacketdancerOof. Well, it was worth a shot. :/Quote:
Originally Posted by RiriRilu
MSI Afterburner (for AMD or Nvidia cards) or NVidia Inspector (for, y'know, just Nvidia cards) should let you view the overclock status of your card (and disable it if necessary). It should also allow you to underclock your card if you want to try that. I don't expect it would be what causes the 6d error, myself, but it can't hurt to have the tools around.Quote:
Originally Posted by RiriRilu
Do make sure to write down the original settings just in case before you change anything, of course. -
02-19-2020, 07:03 AMRiriRilu
@Packetdancer: Thanks for your help! I appreciate it \ o /
I'm not exactly that great with computers so please bear with me..;; I took a look using Nvidia Inspector, but if I'm not wrong it doesn't even seem to reach the threshold if that is even the correct term to use: "Current clock 300MHz/ Memory 405 MHz vs "GPU Clock 1455 MHz/ Memory 6001 MHz/ Boost 1590 MHz". It is highly possible I am looking at the wrong section and just completely not understanding what I am reading though.. -
02-19-2020, 07:37 AMPacketdancerGlad to help, but don't thank me yet; you're still not able to get into the game, after all. :/Quote:
Originally Posted by RiriRilu
Short form: Inspector is saying that your GPU clock's base speed is 1455 Mhz, but that when a game really wants power it will boost the clock to 1590 Mhz. (Which is fairly standard for a GeForce card of the most recent generations.) So you're not really overclocked. If you think it might still be a problem, you can reduce the base clock speed (the 1455) to something smaller, which in any sane world will reduce the boost value as well. That should exercise the card less extensively, and could clear up some issues. (Though if you have to underclock the card to make it work, I'd argue the card is broken and should be returned to the manufacturer for an exchange.)
That said, I admittedly really don't think GPU clock speed is likely to be the culprit here; it seems far more likely to be at fault when folks get a cascading list of DX11 failures. -
02-19-2020, 07:49 AMFessadil
I am encountering the same problem. Everything was working fine up until I stopped playing around midnight Eastern time on the 17th, after installing the update the morning of the 18th I began encountering the 6d error.
So far I've tried:
* I am not using MacType/Steam/Nvidia Geforce Experience either. Though I have tried making sure I didn't have Steam running, just to be on the safe side.
* I've rebooted a number of times.
* I've tried launching as administrator.
* I've tried clearing my FFXIV settings folder in my Documents/My Games folder.
* I had my significant other try logging in (she didn't have any problems with the update on her computer), but she encounters the same issue trying to log in on my laptop.
* I've tried reverting the launcher as suggested.
* I've tried switching off DirectX11.
* I've disabled full screen optimizations on the executable.
* I've tried starting the game with my external monitor, keyboard, mouse and gamepad removed
* I am not overclocking anything.
I haven't yet tried:
* Doing a clean install of FFXIV.
* Creating a new Windows user account.
* Doing a clean reinstall of my computer.
Here is my system information:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\User\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz (16 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS E17H1IMS.108
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 130938.613MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 150394.613MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.387GB SYSTEM_FREEDISC_SPACE 1413.846GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) UHD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 65469.307 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_38bfcb542ef4272e\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_38bfcb542ef4272e\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_38bfcb542ef4272e\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_38bfcb542ef4272e\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.0100.7262
SYSTEM_GRAPHICS_DRIVER_DATE 9/24/2019 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY4
SYSTEM_GRAPHICS_CHIP GeForce RTX 2080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8010.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 65469.307 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmi.inf_amd64_5978f3ca65eed80e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmi.inf_amd64_5978f3ca65eed80e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmi.inf_amd64_5978f3ca65eed80e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmi.inf_amd64_5978f3ca65eed80e\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3091
SYSTEM_GRAPHICS_DRIVER_DATE 5/25/2019 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (LG UltraFine Display Audio)
SYSTEM_SOUND_DEVICE_ID {32ACC09E-5ED2-4BC3-AB17-FD75607E84F5}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_SOUND Headphones (Oculus Virtual Audio Device)
SYSTEM_SOUND_DEVICE_ID {2002BA6F-795B-4B9F-A981-7957147056EE}
SYSTEM_SOUND_DEVICE_NAME oculusvad.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.10011.16384
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/3/2019 00:00:00
SYSTEM_SOUND SPDIF Interface (CalDigit Thunderbolt 3 Audio)
SYSTEM_SOUND_DEVICE_ID {2EBF7671-4627-4328-8A78-49289787FA52}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_SOUND Speakers (CalDigit Thunderbolt 3 Audio)
SYSTEM_SOUND_DEVICE_ID {4ECDF5A0-CE57-464A-ACC9-ED570CCDFD7B}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_SOUND Speakers (3- Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {D0E7782F-DE08-41F2-B7B1-5F53D39AC5C9}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.8703.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/14/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CB40E0B0-FB21-11E9-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CB41F220-FB21-11E9-8005444553540000}
SYSTEM_INPUT_NAME SteelSeries ALC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CB421930-FB21-11E9-8006444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CB428E60-FB21-11E9-8008444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {693522B0-FE8B-11E9-8007444553540000}
SYSTEM_INPUT_NAME Controller (Razer Xbox 360 Controller)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {CB42B570-FB21-11E9-800A444553540000}
SYSTEM_INPUT_NAME SteelSeries ALC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CB4351B0-FB21-11E9-800B444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CB4351B0-FB21-11E9-800C444553540000}
SYSTEM_INPUT_NAME SteelSeries KLC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CB4378C0-FB21-11E9-800D444553540000}
SYSTEM_INPUT_NAME SteelSeries KLC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {37BC0910-FE8B-11E9-8002444553540000}
SYSTEM_INPUT_NAME Joystick (Razer Tartarus Pro)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {6E4BC070-03DF-11EA-8004444553540000}
SYSTEM_INPUT_NAME LG UltraFine Display Camera
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6DFED8F0-03DF-11EA-8002444553540000}
SYSTEM_INPUT_NAME CalDigit Thunderbolt 3 Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CB44D850-FB21-11E9-8012444553540000}
SYSTEM_INPUT_NAME USB Multimedia Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CB44D850-FB21-11E9-8011444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F45FEF0-03DF-11EA-8006444553540000}
SYSTEM_INPUT_NAME HID I2C
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CB4107C0-FB21-11E9-8003444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CB44FF60-FB21-11E9-8014444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F45FEF0-03DF-11EA-8005444553540000}
SYSTEM_INPUT_NAME HID BRIGHTNESS
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CB452670-FB21-11E9-8015444553540000}
SYSTEM_INPUT_NAME USB Multimedia Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 28 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CB452670-FB21-11E9-8016444553540000}
SYSTEM_INPUT_NAME SteelSeries Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {37BBE200-FE8B-11E9-8001444553540000}
SYSTEM_INPUT_NAME Razer Tartarus Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {37BC3020-FE8B-11E9-8003444553540000}
SYSTEM_INPUT_NAME Razer Tartarus Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CB452670-FB21-11E9-8017444553540000}
SYSTEM_INPUT_NAME HID Button over Interrupt Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {37BC3020-FE8B-11E9-8004444553540000}
SYSTEM_INPUT_NAME Razer Tartarus Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {37BC3020-FE8B-11E9-8005444553540000}
SYSTEM_INPUT_NAME Razer Tartarus Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {69CDE040-FE8B-11E9-8008444553540000}
SYSTEM_INPUT_NAME Razer Tartarus Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
FINAL FANTASY XIV Support Center - Mozilla Firefox
Settings
Microsoft Text Input Application
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Visual Studio Community 2019
Dragon Center
Microsoft Azure Storage Emulator - v5.10
Razer Synapse
Steam
Unity
Universal CRT Redistributable
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Windows Simulator - ENU
Microsoft ASP.NET Web Tools Packages 16.0 - ENU
Microsoft UniversalWindowsPlatform SDK
Windows Software Development Kit - Windows 10.0.18362.1
Microsoft .NET CoreRuntime SDK
Universal CRT Extension SDK
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Windows Mobile Extension SDK Contracts
Windows App Certification Kit x64
Windows SDK Desktop Libs arm64
Tools for .Net 3.5
Microsoft .NET Framework 4.7.2 Targeting Pack
Visual C++ Library CRT Desktop Appx Package
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack
Windows Phone SDK 8.0 Assemblies for Visual Studio 2019
Windows SDK ARM Desktop Tools
Windows SDK Modern Versioned Developer Tools
Windows SDK for Windows Store Apps Libs
Windows SDK Desktop Libs x86
WinRT Intellisense UAP - Other Languages
vs_clickoncebootstrappermsires
vs_minshellinteropmsi
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.24.28127
FINAL FANTASY XIV ONLINE
vs_filehandler_amd64
Microsoft .NET Framework 4.6 Targeting Pack
Microsoft .NET Framework 3.5 Targeting Pack (enu)
Windows SDK Desktop Tools arm64
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127
Windows Mobile Extension SDK
vs_clickoncesigntoolmsi
Windows SDK Redistributables
Microsoft Visual Studio 2019 Tools for Unity
WinRT Intellisense IoT - en-us
Visual C++ Library CRT Appx Package
Windows SDK for Windows Store Apps
Windows Desktop Extension SDK Contracts
Windows SDK
Windows IoT Extension SDK Contracts
Windows SDK Desktop Headers arm
Microsoft Azure Storage Emulator - v5.10
Visual C++ Library CRT Desktop Appx Package
Windows SDK Desktop Headers arm64
TypeScript SDK
Microsoft .NET CoreRuntime For CoreCon
vs_minshellmsi
Windows SDK Signing Tools
UE4 Prerequisites (x64)
Windows SDK DirectX x86 Remote
Windows SDK Desktop Tools x86
Windows SDK Desktop Libs x64
Microsoft .NET Framework 4.7.1 Targeting Pack
Microsoft .NET Framework 4.5 Multi-Targeting Pack
Windows App Certification Kit SupportedApiList x86
Windows Team Extension SDK Contracts
Windows SDK EULA
Windows SDK for Windows Store Apps Metadata
ClickOnce Bootstrapper Package for Microsoft .NET Framework
Kits Configuration Installer
Windows SDK for Windows Store Apps Headers
WinRT Intellisense PPI - en-us
SDK ARM Redistributables
vs_FileTracker_Singleton
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack
Windows SDK Desktop Headers x64
WinRT Intellisense IoT - Other Languages
WinRT Intellisense UAP - en-us
Windows Team Extension SDK
Universal General MIDI DLS Extension SDK
GOG Galaxy
Microsoft System CLR Types for SQL Server 2019 CTP2.2
Microsoft Visual C++ 2005 Redistributable
SDK ARM Additions
Microsoft NetStandard SDK
Universal CRT Headers Libraries and Sources
Visual C++ Library CRT Appx Package
VS Immersive Activate Helper
Windows SDK Desktop Tools x64
Entity Framework 6.2.0 Tools for Visual Studio 2019
IntelliTraceProfilerProxy
Visual C++ Library CRT ARM64 Appx Package
WinRT Intellisense Desktop - Other Languages
Universal CRT Redistributable
Windows SDK Desktop Headers x86
Microsoft Azure Storage Tools - v6.2.0
Microsoft .NET Framework 4.6.1 Targeting Pack
Microsoft TestPlatform SDK Local Feed
WinAppDeploy
Windows SDK for Windows Store Apps DirectX x86 Remote
Microsoft .NET Framework 4.7.1 Doc Redirected Targeting Pack (ENU)
WinRT Intellisense Mobile - en-us
vs_SQLClickOnceBootstrappermsi
Microsoft .NET Framework 4.8 SDK
vs_communitymsires
icecap_collection_neutral
Windows SDK Desktop Libs arm
WinRT Intellisense PPI - Other Languages
Windows IoT Extension SDK
icecap_collectionresources
Universal CRT Tools x86
Microsoft .NET Framework 4.6.2 Targeting Pack
Windows SDK for Windows Store Apps Tools
Windows SDK Facade Windows WinMD Versioned
vcpp_crt.redist.clickonce
vs_devenvmsi
vs_filehandler_x86
windows_toolscorepkg
Windows Desktop Extension SDK
Microsoft .NET Core Host FX Resolver - 3.1.0 (x86)
Microsoft .NET Framework 4.7.2 Targeting Pack (ENU)
vs_BlendMsi
vs_clickoncebootstrappermsi
Microsoft ASP.NET Diagnostic Pack for Visual Studio
Windows SDK for Windows Store Apps Contracts
Microsoft .NET Framework Cumulative Intellisense Pack for Visual Studio (ENU)
Dragon Center
Epic Games Launcher
Launcher Prerequisites (x64)
Microsoft .NET Framework 4.6.2 Targeting Pack (ENU)
Windows SDK for Windows Store Managed Apps Libs
Microsoft .NET Framework 4 Multi-Targeting Pack
Update for (KB2504637)
vs_communitymsi
MSI Development Tools
Windows SDK Modern Non-Versioned Developer Tools
Visual C++ Library CRT Desktop Appx Package
Microsoft .NET Core Runtime - 3.1.0 (x86)
vs_tipsmsi
Microsoft Windows Desktop Runtime - 3.1.0 (x86)
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
vs_Graphics_Singletonx86
WinRT Intellisense Desktop - en-us
Windows SDK AddOn
Windows Simulator
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
vs_minshellmsires
Microsoft Visual Studio Setup Configuration
Microsoft .NET Native SDK
Microsoft ASP.NET Core 3.1.0 Shared Framework (x86)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Visual C++ Library CRT Appx Resource Package
icecap_collectionresourcesx64
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2019 X86 Debug Runtime - 14.24.28127
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Git version 2.17.1.2
Microsoft Azure Compute Emulator - v2.9.6
Mozilla Firefox 72.0.2 (x64 en-US)
Mozilla Maintenance Service
Oculus
SteamVR
SteelSeries Engine 3.17.3
Vulkan Run Time Libraries 1.0.65.1
VulkanSDK 1.1.126.0
Microsoft .NET Core AppHost Pack - 3.1.0 (x64_arm64)
Microsoft Visual C++ 2005 Redistributable (x64)
IIS Express Application Compatibility Database for x64
Microsoft .NET Core AppHost Pack - 3.1.0 (x64)
Microsoft .NET Core 2.1 Templates 3.1.100 (x64)
Application Verifier x64 External Package
Microsoft Azure Compute Emulator - v2.9.6
icecap_collection_x64
IntelliTraceProfilerProxy
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
DiagnosticsHub_CollectionService
Windows App Certification Kit Native Components
Microsoft .NET Core Toolset 3.1.100 (x64)
Microsoft .NET Core Targeting Pack - 3.1.0 (x64)
Microsoft ASP.NET Core 2.1.14 Shared Framework (x64)
VS JIT Debugger
Microsoft Command Line Utilities 15 for SQL Server
Microsoft ASP.NET Core 3.1.0 Shared Framework (x64)
Microsoft .NET Core AppHost Pack - 3.1.0 (x64_x86)
Universal CRT Tools x64
IIS 10.0 Express
Active Directory Authentication Library for SQL Server
Windows SDK DirectX x64 Remote
Microsoft Visual Studio Installer
Microsoft Windows Desktop Targeting Pack - 3.1.0 (x64)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.24.28127
Microsoft .NET Core Host FX Resolver - 3.1.0 (x64)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.24.28127
Intel® Optane™ Pinning Explorer Extensions
Microsoft System CLR Types for SQL Server 2019 CTP2.2
Microsoft ODBC Driver 17 for SQL Server
Microsoft SQL Server 2016 LocalDB
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft .NET Core 3.1 Templates 3.1.100 (x64)
Microsoft .NET Standard Targeting Pack - 2.1.0 (x64)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
vs_Graphics_Singletonx64
IIS Express Application Compatibility Database for x86
NVIDIA Ansel
NVIDIA Graphics Driver 430.91
NVIDIA Install Application
Microsoft .NET Core SDK 3.1.100 (x64) from Visual Studio
Microsoft Web Deploy 4.0
Microsoft .NET Core Runtime - 2.1.14 (x64)
Microsoft ASP.NET Core Module V2 for IIS Express
Microsoft .NET Core Host - 3.1.0 (x64)
Microsoft .NET Core Runtime - 3.1.0 (x64)
Microsoft Azure Libraries for .NET – v2.9
Microsoft .NET Core AppHost Pack - 3.1.0 (x64_arm)
Microsoft Windows Desktop Runtime - 3.1.0 (x64)
Microsoft ASP.NET Core 3.1.0 Targeting Pack (x64)
VS Script Debugging Common
SharpKeys
Microsoft Azure Authoring Tools - v2.9.6
UE4 Prerequisites (x64)
Microsoft Visual C++ 2019 X64 Debug Runtime - 14.24.28127
Microsoft ASP.NET Core Module for IIS Express
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\MSI\Dragon Center\Dragon Center.exe 000035FC
C:\Program Files (x86)\MSI\Dragon Center\MSIAPP_Service\MSIAPService.exe 0000129C
C:\Program Files (x86)\MSI\Dragon Center\Sendevsvc\Sendevsvc.exe 000012AC
C:\Program Files (x86)\Razer Chroma SDK\bin\RzSDKServer.exe 000012CC
C:\Program Files (x86)\Razer Chroma SDK\bin\RzSDKService.exe 000012E4
C:\Program Files (x86)\Razer\Razer Services\GMS\GameManagerService.exe 0000128C
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00003298
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00003140
C:\Program Files (x86)\Razer\Razer Services\Razer Central\RazerCentralService.exe 00001294
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00002D00
C:\Program Files (x86)\Razer\Synapse3\Service\Razer Synapse Service.exe 00001E84
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 000030B4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002808
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000032A8
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe 000012FC
C:\Program Files\Mozilla Firefox\firefox.exe 00002598
C:\Program Files\Oculus\Support\oculus-runtime\OVRRedir.exe 00001F60
C:\Program Files\Oculus\Support\oculus-runtime\OVRServer_x64.exe 00001F18
C:\Program Files\Oculus\Support\oculus-runtime\OVRServiceLauncher.exe 000012C0
C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe 00002ADC
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00002634
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.56.102.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 0000264C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19123.13.0_x64__8wekyb3d8bbwe\YourPhone.exe 000026B8
C:\Users\User\AppData\Local\JetBrains\Toolbox\bin\jetbrains-toolbox-helper.exe 00002BEC
C:\Users\User\AppData\Local\JetBrains\Toolbox\bin\jetbrains-toolbox.exe 000031A8
C:\Users\User\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002E1C
C:\Windows\Explorer.EXE 00001D74
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00002BF0
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe 00001AF4
C:\Windows\SysWOW64\MSIService.exe 0000126C
C:\Windows\System32\CompPkgSrv.exe 000039D0
C:\Windows\System32\DriverStore\FileRepository\cui_dch.inf_amd64_f3a64c75ee4defb7\igfxCUIService.exe 00000834
C:\Windows\System32\DriverStore\FileRepository\cui_dch.inf_amd64_f3a64c75ee4defb7\igfxEM.exe 00001E90
C:\Windows\System32\DriverStore\FileRepository\iastorac.inf_amd64_a2fcfdfc3497e17c\RstMwService.exe 00001310
C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_38bfcb542ef4272e\IntelCpHDCPSvc.exe 00001244
C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_38bfcb542ef4272e\IntelCpHeciSvc.exe 00001490
C:\Windows\System32\DriverStore\FileRepository\nvmi.inf_amd64_5978f3ca65eed80e\Display.NvContainer\NVDisplay.Container.exe 00000AB0
C:\Windows\System32\RtkAudUService64.exe 00002C50
C:\Windows\System32\RuntimeBroker.exe 000007A4
C:\Windows\System32\SecurityHealthSystray.exe 00002FB0
C:\Windows\System32\WUDFHost.exe 00001958
C:\Windows\System32\drivers\RivetNetworks\Killer\KAPS.exe 0000191C
C:\Windows\System32\drivers\RivetNetworks\Killer\KAPSService.exe 00001878
C:\Windows\System32\drivers\RivetNetworks\Killer\KillerNetworkService.exe 00001468
C:\Windows\System32\drivers\RivetNetworks\Killer\xTendUtility.exe 000017F8
C:\Windows\System32\drivers\RivetNetworks\Killer\xTendUtilityService.exe 00001480
C:\Windows\System32\spoolsv.exe 00000E84
C:\Windows\System32\svchost.exe 00001378
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00003064
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00003564
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002318
C:\Windows\ThunderboltService.exe 0000127C
C:\Windows\system32\ApplicationFrameHost.exe 000034C0
C:\Windows\system32\DllHost.exe 00002DE4
C:\Windows\system32\NOTEPAD.EXE 00000704
C:\Windows\system32\SearchFilterHost.exe 00002858
C:\Windows\system32\SearchIndexer.exe 00002470
C:\Windows\system32\SearchProtocolHost.exe 00003A18
C:\Windows\system32\WLANExt.exe 00000D98
C:\Windows\system32\conhost.exe 00001F20
C:\Windows\system32\ctfmon.exe 00001FF8
C:\Windows\system32\dwm.exe 00000530
C:\Windows\system32\fontdrvhost.exe 000004E4
C:\Windows\system32\lsass.exe 000003D8
C:\Windows\system32\sihost.exe 00001A6C
C:\Windows\system32\svchost.exe 00001EA0
C:\Windows\system32\taskhostw.exe 00001DD0
C:\Windows\system32\wbem\wmiprvse.exe 00001D44
C:\Windows\system32\winlogon.exe 000004B0 -
02-19-2020, 08:39 AMRhaervis
Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums,
Fessadil, if you are experiencing the same issue, please create a new forum post with a System Report for assistance along with any previously attempted troubleshooting.
RiriRilu, unfortunately, we are unable to provide any advice on how to underclock any hardware. However, we would like to recommend performing a Clean Boot on the desktop to see if the crashing continues. This will prevent any programs from starting up when the starting when the computer first boots up. This can end up having adverse effects on the game when these programs are running in the background. To perform a clean boot for Windows 10: Open the task manager (CTRL+SHIFT+ESC) and select the 'Start up' Tab. Disable everything here and restart the PC.
Thank you for visiting the Final Fantasy XIV Technical Support Forums. -
02-19-2020, 09:27 AMRiriRilu
@Packetdancer: Haha true. Still not able to log into the game, but I appreciate you going out of your way to reply.
@Rhaervis: Sure no problem. I followed your suggestion of doing a clean boot, but still no luck. Are you able to suggest anything else? -
02-19-2020, 09:39 AMFryfor
Same problem as OP. Tried everything, no fix. Wish I knew what 6d even stood for.
-
02-19-2020, 09:54 AMRhaervis
Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums,
Fryfor, if you are experiencing the same issue, please create a new forum post with a System Report for assistance along with any previously attempted troubleshooting. Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'
RiriRilu, unfortunately, the device information in the provided System Report does indicate that the main graphics card being used does not meet the minimum specifications required to play FINAL FANTASY XIV. We do not support Intel graphics cards for FINAL FANTASY XIV. However, we did notice there is an NVIDIA device that is not listed as the primary graphics card. This suggests that you may be running NVIDIA Optimus which controls whether your system utilizes the base Intel card or the NVIDIA card to conserve battery power. Please try disabling NVIDIA Optimus and see if the error persists. For instructions on how to force the NVIDIA card to be enabled or to disable Optimus, please contact NVIDIA Support.
Thank you for visiting the Final Fantasy XIV Technical Support Forums. -
02-19-2020, 10:15 AMRiriRilu
@Rhaervis: I am unsure what Nvidia Optimus is as it is not installed on my computer. Are you perhaps referring to the Nvidia Control Panel? If so, I have tried launching with the exe program set to Nvidia card as well as changing the global settings to run with the Nvidia card. Neither has shown any changes in regards to the 6d error though. Would you happen to have any further suggestions?
-
02-19-2020, 10:26 AMRhaervis
Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.
Unfortunately, we do not have any further troubleshooting to try. As this point, we would recommend posting a Bug Report in the "In-game Bugs" forum so that our team may look into the issue further. That way this matter would be escalated to the appropriate team.
Thank you for visiting the Final Fantasy XIV Technical Support Forums. -
02-19-2020, 11:03 AMRiriRilu
@Rhaervis: Thank you. I have posted in the "In-game Bugs" section as you have suggested. I hope they are able to resolve the problem soon..:(
-
02-19-2020, 09:29 PMhappykoala
Run FFXIV from GeForce Experience as a workaround to the 6d error.
-
02-20-2020, 01:44 AMPacketdancerOptimus isn't a thing you install separately; it's a feature of Nvidia's driver ecosystem for laptops where you have both a discrete laptop GPU and an integrated graphics chip. It allows a program that doesn't need the GPU to launch using integrated graphics (like Intel Iris) to save on power and improve battery life, while if a program says it needs graphical performance, it will launch using the discrete GPU (which chews more battery but actually gives you decent 3D graphics).Quote:
Originally Posted by RiriRilu
Optimus can happen automatically, by a program requesting it, or by user forcing it on. You can force it on from the Nvidia control panel—go to the application-specific settings for FFXIV and you'll have an option for 'Forced Rendering Mode'; setting that to 'High Performance' (if I remember the way it's labeled right, anyway) will force it to use the Nvidia GPU in all cases. Similarly, launching manually from Nvidia Experience will always put an application (and I believe any child processes) into High Performance mode for the duration of that run.
In all honesty, FFXIV should be automatically going into High Performance mode and thus switching to the Nvidia GPU, so I'll admit the possibility you were stuck using the Intel graphics chip didn't occur to me. If for some reason it isn't and 6d is caused by the computer using the integrated graphics chip, then launching from GeForce Experience (as happykoala suggests) would work, or just manually forcing the High Performance setting on in the Nvidia control panel (so you never have to think about it again and remember to launch from GeForce Experience). -
02-20-2020, 04:23 AMRiriRilu
@happykoala: Thanks for your input. If I am not mistaken, I do not have this program installed on my computer (as mentioned in original post) since it does not show up in the search bar.
@Packetdancer: Thanks for the clarification. I forced the entire computer to run on high graphics, which I honestly do not think is necessary because prior to installing 5.2 patch (the night before) I was playing ffxiv fine without fiddling with any settings of any sort. I checked while I was on the game previously and it was using the Nvidia card so I have a suspicion that it was not using the Intel graphics card unless something about the launching process suddenly got changed for the 5.2 update.
✰✰✰So I tried something that @BLaCKnBLu3B3RRY suggested in a different thread, which involves enabling UAC. Why it was disabled in the first place, I have no idea since I did not fiddle with anything in particular after receiving this new computer 1 month ago. I pretty much switched everything back to as it was prior to patching but with UAC enabled and it now plays as if nothing happened, but I do not see why this is suddenly a prerequisite for the game to run considering it was fine the night before the patch dropped. If anyone can enlighten me that would be great. Thanks. -
02-20-2020, 04:33 AMPacketdancer
Huh! I'm glad that worked for you. I couldn't say offhand why UAC being disabled would break the latest build, but it is known to break some things. I mean, you shouldn't have UAC disabled in the first place—as you no doubt know given your 'no idea how it got disabled' remark—but turning it off entirely can cause Explorer previews to die, among other things. Despite being tech-savvy, I could not offhand tell you why on earth that is, but it's certainly possible that all the changes to FFXIV's executable for 5.2 have made it susceptible to that sort of issue.
¯\_(ツ)_/¯ -
02-22-2020, 02:12 AMRhaervis
Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.
Thank you for keeping us updated RiriRilu. We will be moving this thread to "Closed Concerns".
Good luck with your adventures through Eorzea!