my account get hacked...!!!

... all of the gils is gone when i login, just reported it using ingame report, but how long does it take to get an anwser from GM?

and i hear that i can get a roll back for it does it mean if i do anythinf atm, all of them will be gone when they roll back?

Change your password and call them

Also use a security token

Quote:

---

Originally Posted by ShariusTC

... all of the gils is gone when i login, just reported it using ingame report, but how long does it take to get an anwser from GM?

and i hear that i can get a roll back for it does it mean if i do anythinf atm, all of them will be gone when they roll back?

---

Don't know.
:(

Quote:

---

Originally Posted by Valkyrie_Lenneth

Change your password and call them

Also use a security token

---

can't

i don't live in US so i doubt anyone will anwser atm, and i forget my secret Q&A to active 2 step verification since this account being made from too long

Yes, if they do offer a rollback (from my understanding it's not something they offer for accounts being compromised), it's basically pulling up an old save file of your character. So any progress made from that point will be lost.

Quote:

---

Originally Posted by ShariusTC

can't

i don't live in US so i doubt anyone will anwser atm, and i forget my secret Q&A to active 2 step verification since this account being made from too long

---

You can contact them to update that, provided the rest of the info in the account isn't fake. Hopefully you didn't use a fake birthday or name.

Quote:

---

Originally Posted by Valkyrie_Lenneth

You can contact them to update that, provided the rest of the info in the account isn't fake. Hopefully you didn't use a fake birthday or name.

---

yeah, i just send them a request to get back my secret Q&A, but not sure how long it will take to get an answer

F in the chat boys

Quote:

---

Originally Posted by Paladinleeds

Yes, if they do offer a rollback (from my understanding it's not something they offer for accounts being compromised), it's basically pulling up an old save file of your character. So any progress made from that point will be lost.

---

what kind of account consider being compromised?

Quote:

---

Originally Posted by ShariusTC

what kind of account consider being compromised?

---

being hacked is being compromised, so your account has been compromised.

Do you know how they got your login information? Make sure you've changed your password.

Quote:

---

Originally Posted by Dustytome

Do you know how they got your login information? Make sure you've changed your password.

---

i think from some twitch user link that i just casually click on when i am bore, since i don't follow social media much so i don't know it a thing after i search for it when i get hacked, they give out the link for lodestone, but when i see this again, it's abit different with the officical one

but i am not so sure about it, since i dont understand much about this stuff, just saw that streamer getting top view on ff14 channel so i curious about it, and i only watch her for like few seconds

i take a picture about it when i recheck and she is still streaming, but i am not sure if it okay to post here

Quote:

---

Originally Posted by ShariusTC

i think from some twitch user link that i just casually click on when i am bore, since i don't follow social media much so i don't know it a thing after i search for it when i get hacked, they give out the link for lodestone, but when i see this again, it's abit different with the officical one

but i am not so sure about it, since i dont understand much about this stuff, just saw that streamer getting top view on ff14 channel so i curious about it, and i only watch her for like few seconds

i take a picture about it when i recheck and she is still streaming, but i am not sure if it okay to post here

---

Yeah, those are phishing scams and unfortunately they pop up fairly commonly. They'll steal footage from a popular streamer, mimic that streamer's name, set the stream to sub only chat and then pump up their numbers with viewer bots so they show up at the top of the list. Then they just place some blurb that lures you into clicking the link. It's good practice to not log into any websites from links provided by a 3rd party.

Yeah, they warn about the twitch phishing scams on the launcher in FF14.
Make sure to run a virus scan just in case, as some accounts get hacked through a keylogger virus. I once played Runescape as a kid on my brothers laptop, turns out his comp was riddled with viruses from him going to... Certain sites... And my account got hacked.

Quote:

---

Originally Posted by ShariusTC

i think from some twitch user link that i just casually click on when i am bore, since i don't follow social media much so i don't know it a thing after i search for it when i get hacked, they give out the link for lodestone, but when i see this again, it's abit different with the officical one

but i am not so sure about it, since i dont understand much about this stuff, just saw that streamer getting top view on ff14 channel so i curious about it, and i only watch her for like few seconds

i take a picture about it when i recheck and she is still streaming, but i am not sure if it okay to post here

---

https://na.finalfantasyxiv.com/lodes...ebacfe20eb364f

Stuff like this is why having a good internet security program is handy as any decent one won't even let you go to the website that the phishing streams try to send you to.

One time password app on IOS/Android or a security token would also keep your account protected. It honestly needs to be mandatory.

Quote:

---

Originally Posted by Ash_

One time password app on IOS/Android or a security token would also keep your account protected. It honestly needs to be mandatory.

---

Not from the phishing scam the link you get sent to looks like the login page,you enter all your login info, including the OTP. As it is logging the phisher in at the same time and you are providing them with the number they get in.

Don’t click on weird links. Scan your pc for malware and viruses. Change your password. Don’t share your account.

One of these things got your account hacked.