Hello,
I've never had issues with FFXIV before so I'm sorry if I don't write this up correctly.
Data Center: Crystal
Server: Coeurl
Character: Siva Rakuen
But I cannot obtain flying in the Ruby Sea Zone of Stormblood. The quest for The Palace of Lost Souls will not award me a quest completion. I put in a ticket in game but I never received a response so I'm not sure if it wasn't received or if it was user error.
I've tried both running it sync'd and unsync'd as well as abandoning the quest and repicking it up and running it again. This isn't the only Dungeon/Trial quest that won't reward me but it is the only one impacting my game play.
I tried bypassing needing the quest by purchasing a story boost, cause I don't mind spending money to save time as I find this game to be worth it, however I'd already finished the MSQ for SB so it won't let me use it. So I'm back to square 1.
Any help is greatly appreciated~
Cannot Obtain flying in Ruby Sea
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08-31-2019, 01:36 PMKhaos_KittyCannot Obtain flying in Ruby Sea
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09-05-2019, 10:49 PMKhaos_Kitty
Is there a reason this was moved OUT of technical support and into general discussion? Last I checked I would need a GM or otherwise someone from WITHIN FFXIV to solve this problem? Pretty sure random players can't magically fix my quest not giving me credit. Is there anyone I can tag about this cause I'm pretty upset at this point.
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09-05-2019, 11:12 PMRaldoI can only guess, but this smells more like a bug report than a tech support issue. SE support has never been the best, though. If you did post it in the bug report section, they may have kicked it out because it's missing a ton of information that they ask for.Quote:
Originally Posted by Khaos_Kitty
This is also very curious. We obviously aren't support, but I'm intrigued to hear what else you aren't getting credit for.Quote:
This isn't the only Dungeon/Trial quest that won't reward me but it is the only one impacting my game play.
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09-05-2019, 11:13 PMFlay_wind
Hm... I can't quite remember how it goes, but i think you need to talk to Kurenai either near the exit inside the dungeon or outside near the entrance to the dungeon after the dungeon completion.
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09-05-2019, 11:31 PMKhaos_KittyI submitted in the tech support, it would have been nice if they had left a comment as to WHY they moved it, but thank you. I'll try the bug report section and see what happens.Quote:
Originally Posted by Raldo
You are correct. Except its not giving me completion for it. My quest marker won't turn green and I can't turn in.Quote:
Originally Posted by Flay_wind
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09-06-2019, 12:06 AMKhaos_KittyI had to log in to look it up, but they're all trials.Quote:
Originally Posted by Raldo
Ravana (extreme)
Shiva (extreme)
Bismark (Extreme) -
09-06-2019, 12:08 AMNezeriusBecause it's not a technical issue, and they expect you to at least take a short glance at the sticky thread(s), one of the two tells you to post bugs in the Bug Report section. You can use the threads posted in the tech support section to see if you're dealing with an issue that requires tech support (most of the threads are about game crashes, error codes etc.).Quote:
Originally Posted by Khaos_Kitty
Have you tried talking to her in Sui-no-Sato?Quote:
Originally Posted by Khaos_Kitty
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09-06-2019, 12:09 AMNoitems
That seems super bizarre. It sounds more like a bug then a tech support issue.
Did you stay on the same job the entire way through from accepting, completing the quest items, and then getting the final part done? I know sometimes the quests restrict you to only turning it in on the job you accepted it with for EXP reasons. Like not being able to complete a level 63 quest you picked up as a 63 whm, as a lvl 52 mch for example. -
09-06-2019, 12:19 AMKhaos_KittyI was WHM lv 70 the entire time. I even abandoned the quest and picked it back up and re ran it. Still a no go. I also tried it Unsynced with the same results.Quote:
Originally Posted by Noitems
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09-06-2019, 12:24 AMNoitemsOnly other thing I could assume would be like having your job stone taken off if you swapped to a different job for a moment and not putting it back on.Quote:
Originally Posted by Khaos_Kitty
That just sounds really baffling. If you want later on I don't mind speeding through it with you unsynced just to verify it too. -
09-06-2019, 12:54 AMShougun
I'd definitely try a GM because they might be able to help you faster than a bug reporting getting a bug fixed (you'd have to wait till next patch, which they may or may not be able to solve it at that one). Also GM might be able to tell if something else is off / reason for it not working- not sure how powerful their tools are but seems like worth the time invested in case it works.
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09-06-2019, 01:05 AMCrimsonGunner
i can think of 2 things that might be your problem.
1.u left the dungeon too early,try staying after its over and check if there is something u need to pick up there.
2.u need to talk to kurenai after u finished with the dungeon,she is right near the entrence. -
09-06-2019, 01:09 AMJWag12787
Do you leave through the portal? Or through the leave duty finder?
Sometimes there's a cutscene after the portal that is used to clear the quest status. -
09-06-2019, 05:14 AMAramur
I don't know if anything here that can help you:
https://ffxiv.consolegameswiki.com/wiki/The_Ruby_Sea