Hi. I just recently came back to FF14 & my game seems to be crashing a lot today for some weird reason. I'm not sure what's going on tbh & I've already tried various troubleshooting steps before making this post. Could someone please help me? Thank you. I'll attach a screenshot of the last known error I got when my game crashed.
https://imgur.com/gSUIYb9
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07-18-2019, 07:50 AMMikeyyyyGame keeps crashing with various errors while playing. (Screenshot attached!!!)
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07-18-2019, 09:24 AMMikeyyyy
Another error message from just a few minutes ago: https://imgur.com/o6Ritco
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07-18-2019, 10:12 AMMikeyyyy
I lost count on how many times my game has crashed today. It's freakin' insane. :/
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07-19-2019, 05:50 AMEinmimiria
Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.
When did this start happening? Do you recall anything changing/updating on your PC that coincides with this?
Do you notice any pattern to the crashes? Does it only happen in certain areas or while doing certain actions?
Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'
We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV! -
07-21-2019, 06:23 AMMikeyyyy
Hi,
Started happening maybe about 4 days ago & it stopped for 2 days until just a little while ago actually. As far as I could tell, I didn't change anything on my gaming pc. I did do a clean install of my Nvidia drivers the other day & assumed that fixed my problem until it started happening again today. I didn't notice any specific patterns or signs that would warrant a crash. It just seems to happen randomly. And yes I shall get a system report & paste it here.
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Game keeps crashing with various errors while playing. (Screenshot attached!!!) - Google Chrome
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
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C:\Windows\system32\taskhostw.exe 00002460 -
07-21-2019, 11:47 AMFailia
I'm having the same problem. It's extremely frustrating. I can run all other games with no issue, but FF14 will get me a directx 11 error then crash out. I finally was able to play some tonight and I've crashed twice in 30 minutes. I's disheartening as I want to play but can't....I don't fiddle with my GPU settings so it's essentially still using factory. I'm using an AMD RX 580. This began when Shadowbringers came out but it's occurring more often since the patch this week. I technically use DX12, not 11.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
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DirectX Diagnostic Tool
6. Activ[E H]ate - Blood Roses - Winamp
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Microsoft Store
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Game keeps crashing with various errors while playing. (Screenshot attached!!!) - Mozilla Firefox
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4K Video Downloader 4.4
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Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\ASUS\AI Suite II\Remote GO!\AssistTools\WiFile\WiFileTransfer.exe 00002788
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00002D54
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00002500
C:\Program Files (x86)\InstallShield Installation Information\{E6931688-DA2B-4E16-8539-3D323D69C677}\AiChargerPlus.exe 00002724
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00001924
C:\Program Files (x86)\Steam\Steam.exe 00002104
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00001F38
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001C60
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000EC4
C:\Program Files (x86)\Steam\steamapps\common\wallpaper_engine\wallpaper32.exe 00001118
C:\Program Files (x86)\Winamp\winamp.exe 00002894
C:\Program Files (x86)\Winamp\winampa.exe 000027C0
C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe 0000247C
C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe 00001CFC
C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe 00001B88
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 000021E8
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.19051.16210.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000012C0
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11905.1001.4.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002F6C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19062.451.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002058
C:\WINDOWS\Explorer.EXE 00001B74
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002F74
C:\WINDOWS\system32\DllHost.exe 00002E6C
C:\WINDOWS\system32\SettingSyncHost.exe 00002118
C:\WINDOWS\system32\sihost.exe 00000CA0
C:\WINDOWS\system32\svchost.exe 00002F04
C:\WINDOWS\system32\taskhostw.exe 00001898
C:\WINDOWS\system32\wwahost.exe 00002FC8
C:\Windows\System32\CompPkgSrv.exe 00001EBC
C:\Windows\System32\RuntimeBroker.exe 00000D00
C:\Windows\System32\SecurityHealthSystray.exe 00000B7C
C:\Windows\System32\dxdiag.exe 00001E80
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00000CE0
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000016E4
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00000C48
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000020A8 -
07-21-2019, 01:21 PMMikeyyyy
Got a new error now: https://imgur.com/vFIMpdD
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07-25-2019, 01:32 AMMikeyyyy
bump. Is anyone gonna help me?
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07-26-2019, 06:32 AMEinmimiria
Thank you for the reply Mikeyyyy. I apologize for the delay in our response.
The most recent error message you posted lists Nvidia graphics drivers. You may want to try a clean reinstall of the graphics drivers.
If you have any overclocks on your GPU, make sure to remove them. Also, double-check that the GPU is not overheating.
We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV! -
07-26-2019, 07:39 AMBurningtofu
I had this error long ago. It turned out to be the factory overclock from the brand manufacturer. They do some aggressive and sloppy job sometimes. The way I fixed this was getting MSI afterburner and downclocking the Core clock as well as memory speed. How much to downclock is depends on your GPU. You gonna have to find the balance yourself.
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07-27-2019, 09:50 AMMikeyyyyI've already done a clean install of my Nvidia drivers & I don't overclock anything in my gaming pc either.Quote:
Originally Posted by Einmimiria