2 days ago I had 1.2 million gil. I played today and now its shows 905k. Not sure where it went or why and I didnt buy anything. Anyone have similar issues or knows what could be going on?
Gil gone
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03-06-2019, 12:14 PMXeroXelenceGil gone
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03-06-2019, 12:43 PMNessaWyvernI'd change your password just in case someone might be logging into your account and stealing small amounts, hoping you wouldn't notice. I don't know how likely this happening would be, though.Quote:
Originally Posted by XeroXelence
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03-06-2019, 01:09 PMNyxn607
Is it on your retainers maybe? Otherwise report the issue to the GM's and change your password.
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03-06-2019, 01:12 PMSigmaOZ
Sounds like you've been traveling a lot!...
You couldn't tell how pricey teleporting gets in this game, still, it might be too much missing for two days worth!... -
03-06-2019, 01:15 PMValdima
.. repairs?
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03-06-2019, 01:20 PMInkstainedGwynTo be fair, there's a chance it's something along these lines. Buying things like 5k event food items or 50+ pieces of armour @9-15k each tends to deplete your funds quicker than you might think.Quote:
Originally Posted by Valdima
As others have stated, though - check your retainers. -
03-06-2019, 01:32 PMMihana
Log into your Square Enix account via the Square Enix Account Management System. It should be something like secure.square-enix.com for the site. Just to be safe though follow the link to it via the Lodestone. Anyway, once logged in choose "Account" from the top and look in the drop down menu for "Login History". Click that and observe the IPs logged, see if any seem unfamiliar. To verify you should be able to check them against your own IP address including when it was accessed and generally where. If any of them you don't recognize chances are your account was compromised and you should report it immediately. Fortunately that page has a link with details on how to do so. If you don't already use a Security/Software Token I highly recommend you do. Just keep the emergency removal password on hand somewhere safe in the event something happens so you can disable it.
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03-06-2019, 01:54 PMRacenSo uh this happened to me too, I had logged out with 15 mil ish and the next day I logged back in and ran around for a while until I went to buy something and realized I was missing about 2.5 million gil. Is it possible someone bought something of mine with RMT gil and it got removed? I use a authenticator also.Quote:
Originally Posted by XeroXelence
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03-09-2019, 01:14 AMKrojack
Add the one time passwords to your accounts people!
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03-09-2019, 01:19 AMLalaRu
That time when you buy for 300k something that is usually priced 30k and you didn't noticed the overloading zero...
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03-09-2019, 01:46 AMKurandoIt sounds kinda scary for that to happen, but honestly if someone had access to your account and logged in on your character, they potentially could take so much more from you than a few million gil. Definitely be sure to check your retainers often and keep track of any big purchases you make, could be something you overlooked.Quote:
Originally Posted by Racen
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03-09-2019, 02:36 AMRacenI don't purchase many things, and would have noticed a purchase for 2.5 million gil. I use a one time password, and there's no gil on my retainers. There's at least 3 people I've talked to so far this has happened to. This was not a user error or oversight on my part.Quote:
Originally Posted by Kurando
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03-09-2019, 03:40 AMSigmaOZ
The "Login History" is really your best friend, too bad it only records the last 10 logins but if you checked it before it overwrites anything you'd know if someone really hacked you!...
It might be the case you simply didn't notice when you spent that much gil, memory can play tricks sometimes!... -
03-09-2019, 03:43 AMRacenI did not spend 2.5 million gil without noticing in less than 12 hours while I was not online.Quote:
Originally Posted by SigmaOZ
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03-09-2019, 03:54 AMDustytomeYou will likely have to contact a GM from in-game for information on if your gil has been adjusted by them.Quote:
Originally Posted by Racen
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03-09-2019, 04:38 AMColinoDid you check the login history as suggested? If everything adds up, get in touch with support/GM. It's not like anyone here on the forums can restore your gil.Quote:
Originally Posted by Racen
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03-09-2019, 06:39 AMAntonio_Xul
What if you check your mail history and see if anybody sent gil through mail to another character?
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03-09-2019, 06:51 AMEloahHow do you check the login history? I personally havent encountered this, but it doesn't hurt to know.Quote:
Originally Posted by SigmaOZ
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03-09-2019, 06:52 AMalimdia
If your account was compromised it makes no sense for them to only take 300k of 2.5m gil when they can just take everything.
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03-09-2019, 07:08 AMSenorPatty
All of this is moot. Contact support and let them investigate. They will tell the true story behind this. /endthread.
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03-09-2019, 07:24 AMHyoMinParkYou go to the Square Enix Account Management System website, use your login credentials, and there is a Login History tab that shows the last 10 logins for your account. It will show the date, time, IP, and device used to log in.Quote:
Originally Posted by Eloah
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03-09-2019, 07:40 AMEloahThanks for the infoQuote:
Originally Posted by HyoMinPark
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03-09-2019, 08:35 AMSerLukeThis, in fact do two factor authentication for all of your accounts, Facebook, Amazon, Twitter, Microsoft all have this.Quote:
Originally Posted by Krojack