HELP! unable to complete version check

hi, I'm looking for some help as the title says when I try to launch the game it says "unable to complete version check" [30605]20448][10009][10010]. I've tried all of the answers I could find so far and the game will launch on a VPN or my phone tether but the problem is I'm new to the game and thinking I could just try to re-install the launcher and uninstalled the game but can't download the game under VPN or tether

*edit* i don't know if this matters but the game was working fine a few hours ago

This is happening to me, too, except with a [10019] instead of [10010].

happened to me as well. after logging out for a few hours to make some dinner. whats worse, i uninstalled the game and now i cant get it back. download links are not working. they keep timing out.

yeah thats about the same as what happened to me logged out for a bit and now this and i also was having the problem that the sites are timing out i was able to bypass that with a vpn

I have the game loaded on two pc's both are having the same issue. and the download links time out on both desktops and my laptop. nothings working

I can't get in either "Unable to complete version check. [30605][20488][10009][10019]"!!!! Help SE!!!

Same here as well. On both my Desktop and Laptop. PS4 works fine however.

I'm having the same problem.
I tried a few different fixes but nothing is working....

Not sure if related, but Steam is really slow right now, and its not my internet

I am having same trouble. Think there log in server must be down that verifies what version you are using. Hope they fix it soon I just bought Stormblood expansion and went to log in to update everything and this happened. I thought I messed something up when upgrading but am glad other people are having same trouble as me. Little bit of a relief even though I am sorry this did happen to you lol. I am feeling the pain as well.

Same issue. Let's hope it's fixed soon.

Same issue, boot error: Unable to complete the version check [30605][20448][10009][10019]

This has been going on for about 8 hours now. I dontsee a fix anytime soon

I was able to circumvent the same issue by connecting to hotspot on my phone, start launcher, then when the launcher loads switch back to your home internet and log in normally. Not a fix I know, but a workaround at least until they fix this.

I am getting the same issues, I tried everything even reinstalled.. went to mobile and reverted back to my normal internets. unless I stay on mobile I can't connect at all.. and all I wanted to do was play and farm or something.

Chorgral's method worked for me! Thanks for sharing it!

What region are you guys from? I am getting the same error message and have comcast in MA. Here is a reddit thread made today where a lot of the people affected seem to be from the New England area: https://www.reddit.com/r/ffxiv/comme...v_error_30605/

Also have been having this issue all morning. :( Still can't get the game to load.

Same exact problem this morning

edit:
Chorgral's method actually worked for me too. Thanks a lot buddy!

Quote:

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Originally Posted by Chorgral

I was able to circumvent the same issue by connecting to hotspot on my phone, start launcher, then when the launcher loads switch back to your home internet and log in normally. Not a fix I know, but a workaround at least until they fix this.

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Chorgral's workaround worked for me as well. Which suggests it might be less about SE and more about network outages of some kind?

Eastern MA area here, on Comcast, if location/ISP is helpful for determining what's going on.

Steam outages are showing a lot of problems in North East USA. A lot of replies from the reddit thread I linked earlier are from people in New England.

same error, im in MA, on comcast, not on steam client.

If you are located in any yellow or red area you will not be able to play ffxiv and its steams side

https://outage.report/steam

they finally fixed. Have fun playing everybody

Back up and running now!