Server instability isn't a fault--it's a feature! (sarcasm)

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10-26-2018, 11:45 AM
JackHatchet

Server instability isn't a fault--it's a feature! (sarcasm)

At least the silver-lining of all the server issues is that it makes it incredibly hard for all those un-manned robots to stay online all the time!
10-26-2018, 11:46 AM
Valkyrie_Lenneth

Quote:

Originally Posted by JackHatchet

At least the silver-lining of all the server issues is that it makes it incredibly hard for all those un-manned robots to stay online all the time!

Well, if only it was a server issue. But its not.

But ya'll keep thinking it is, I think I'm done trying to convince otherwise.
10-26-2018, 11:46 AM
Dirwen

I just got kicked and renewed my sub today too...now I regret it.
10-26-2018, 11:48 AM
Vahlnir

They love RNG so much that they wanted to implement it into our server connections. That's why some are connecting to the servers and playing just fine while others are struggling just to load their inventory.
10-26-2018, 11:49 AM
JackHatchet

Quote:

But ya'll keep thinking it is, I think I'm done trying to convince otherwise.

I was just making a joke. I'm not educated enough on the subject to know the truth, nor have I read any of your posts explaining it, lol. But if I had to guess. It's something about the internet high-way, right?
10-26-2018, 11:51 AM
Macleod

I think it's time to take my money to another company that appreciates it and is actually willing to take action when situations like these arise. Apologizing for inconvenience and hoping to see us online (lol) does nothing obviously, this has been going on for WEEKS now.
10-26-2018, 11:53 AM
Dirwen

Quote:

Originally Posted by JackHatchet

I was just making a joke. I'm not educated enough on the subject to know the truth, nor have I read any of your posts explaining it, lol. But if I had to guess. It's something about the internet high-way, right?

Doesn't matter what type of problem it is since it involves only SE as the target which means we are the collateral damage.
10-26-2018, 12:44 PM
DeaconMoore

Quote:

Originally Posted by Macleod

I think it's time to take my money to another company that appreciates it and is actually willing to take action when situations like these arise. Apologizing for inconvenience and hoping to see us online (lol) does nothing obviously, this has been going on for WEEKS now.

Really, only 2 ways it stops.

1. the authorities track down the culprit(s) and shut'em down.

2. the script kiddies doing it get bored and stop.

But sure, take your money elsewhere, and elsewhere again, and again, and again, because ddos attacks happen all over and it isn't the fault of the one being attacked.
10-27-2018, 04:49 AM
LauraAdalena

Quote:

Originally Posted by Dirwen

Doesn't matter what type of problem it is since it involves only SE as the target which means we are the collateral damage.

SE isn't the target. They aren't targeting the servers, they're targeting the paths to get to the servers.
10-27-2018, 05:01 AM
Enla

Quote:

Originally Posted by LauraAdalena

SE isn't the target. They aren't targeting the servers, they're targeting the paths to get to the servers.

To expand upon this, I'd welcome anyone who is upset with what's happening right now to take a look at this site:
http://www.digitalattackmap.com/#ani...17826&view=map

https://i.imgur.com/t2aNukP.png

That's what's happening right now. There are mass world wide DDOS attacks on various parts of the internet's infrastructure right now and SE has absolutely no control over it. Yes, their servers often aren't the best and there's a lot we can and should criticize them for. But this isn't one of those instances. They can do /nothing/.
10-27-2018, 05:04 AM
Dirwen

Where is John McClane when we need him?
10-27-2018, 05:09 AM
MrMagic

Quote:

Originally Posted by Enla

To expand upon this, I'd welcome anyone who is upset with what's happening right now to take a look at this site:
http://www.digitalattackmap.com/#ani...17826&view=map

https://i.imgur.com/t2aNukP.png

Crap. Is that my home?
10-27-2018, 05:09 AM
DeaconMoore

Quote:

Originally Posted by Enla

To expand upon this, I'd welcome anyone who is upset with what's happening right now to take a look at this site:
http://www.digitalattackmap.com/#ani...17826&view=map

https://i.imgur.com/t2aNukP.png

That's what's happening right now. There are mass world wide DDOS attacks on various parts of the internet's infrastructure right now and SE has absolutely no control over it. Yes, their servers often aren't the best and there's a lot we can and should criticize them for. But this isn't one of those instances. They can do /nothing/.

*looks at the maps pretty lines* hmmm, so we need to nuke Norway first?
10-27-2018, 05:15 AM
Enla

Quote:

Originally Posted by DeaconMoore

*looks at the maps pretty lines* hmmm, so we need to nuke Norway first?

http://mtv.mtvnimages.com/uri/mgid:f...1424350591.gif
10-27-2018, 05:49 AM
DeaconMoore

Quote:

Originally Posted by Enla

http://mtv.mtvnimages.com/uri/mgid:f...1424350591.gif

*nods*

*draws up launch orders, places McDonalds lunch order on top of it and asks for the sign off*

It'll be done shortly.
10-27-2018, 05:50 AM
Aerlana

so when you zoom in, you see the biggest target is not francfort, more scandinavian countries (forgot which is who sorry)

So could see other services getting matter from this ddos no?
10-28-2018, 12:29 AM
reiichi

Quote:

Originally Posted by Aerlana

so when you zoom in, you see the biggest target is not francfort, more scandinavian countries (forgot which is who sorry)

So could see other services getting matter from this ddos no?

Yeah, it was affecting FFXI and Assassin's Creed Odyssey as well. Other services are likely impacted, but depending on the service, it can be tough to determine how affected they are. In services like youtube or netflix, their media is duplicated accross multiple physical locations to be served to users using a Content Delivery Network. This ensures that if one server goes down, another can just pick up the slack to server that static media. For a game server, that's not an option because our data is constantly changing and can't be duplicated without significant overhead.
10-28-2018, 01:03 AM
RogueDK

Quote:

Originally Posted by Vahlnir

They love RNG so much that they wanted to implement it into our server connections. That's why some are connecting to the servers and playing just fine while others are struggling just to load their inventory.

Logged in just so I could throw that a like. ^^
10-28-2018, 01:09 AM
Yshnal

Quote:

Originally Posted by Enla

To expand upon this, I'd welcome anyone who is upset with what's happening right now to take a look at this site:
http://www.digitalattackmap.com/#ani...17826&view=map

https://i.imgur.com/t2aNukP.png

That's what's happening right now. There are mass world wide DDOS attacks on various parts of the internet's infrastructure right now and SE has absolutely no control over it. Yes, their servers often aren't the best and there's a lot we can and should criticize them for. But this isn't one of those instances. They can do /nothing/.

Actually, they can temporarily suspend the housing demolition timer until this is resolved and/or improved. Keeping it up while some people can't log in when they get home (and not due to their own fault) is like saying "we don't care, but keep paying please". And no, I'm not affected by the timer myself, but I still think that it would be a good idea to do that, especially when this is not an issue that has been happening for a couple of days.

Of course, they are under no obligation to do that, but showing that you value your customers is always a good idea. 2013's SE would understand/care about this.
10-28-2018, 01:19 AM
kikix12

Quote:

Originally Posted by Yshnal

Actually, they can temporarily suspend the housing demolition timer until this is resolved and/or improved.

You mean like this?! Sure, the reason stated is different and it happened after some chunk of days, but hey. It was possible to log in for a brief time here or there. Stopping auto demolition should not be impossible even for people with little time. So if the biggest attacks with most effect happened only after they did already stop the auto-demolition for a different reason, they wouldn't really add a notice about that, would they?!
10-28-2018, 01:31 AM
Yshnal

Quote:

Originally Posted by kikix12

You mean like this?! Sure, the reason stated is different and it happened after some chunk of days, but hey. It was possible to log in for a brief time here or there. Stopping auto demolition should not be impossible even for people with little time. So if the biggest attacks with most effect happened only after they did already stop the auto-demolition for a different reason, they wouldn't really add a notice about that, would they?!

Are you aware that the world doesn't revolve around the US? Because that announcement is not for the rest of the world. Especially not for Europe, as usual (even though we've had floods and dead people not that long ago, in several places), when Chaos has been the most affected datacenter by the network issues.

And I repeat, it's about the fact that it's a way to show customers that they actually care about the incoveniences, like almost every other business does, instead of telling them to go out of their way to sort out something that isn't their fault to start with (and remember who's paying here).
10-28-2018, 01:44 AM
kikix12

Quote:

Originally Posted by Yshnal

Are you aware that the world doesn't revolve around the US?

Yeah, I know. I just forgot about that bit after I did read it originally, so sorry on that part. I'm from Europe myself but I do play on the NA servers so I just recorded that the demolition "was off" at the time.

Quote:

Originally Posted by Yshnal

And I repeat, it's about the fact that it's a way to show customers that they actually care about the incoveniences, like almost every other business does, instead of telling them to go out of their way to sort out something that isn't their fault to start with (and remember who's paying here).

I know what it's about. And what I do know is that Square Enix seems to have always failed in that department as far as I remember, so I most certainly understand where you're coming from.

It was simply me poorly remembering something.