Windows 7 Compatibility for Steam version

After a few support tickets, I have chosen to do every single thing this last one has included. This included them telling me to use Windows 7 Comparability. Last time I tried messing with this, my game basically just broke because I was not sure what to set compatibility to.

They say to do change it from properties under the desktop icon, but being I am using the Steam version, I have to dive into the actual folder. However, the problem here is that there are so many different application files for this game that I have no idea which one to actually set to this so I decided to come ask here.

The following are all the application files I could find inside the installation folder:

Under the boot folder:
ffxivboot
ffxivconfig
ffxivlauncher
ffxivsysinfo
ffxivsysinfo64
ffxivupdater

Under the game folder:
ffxiv
ffxiv_dx11

The only one I set so far was dx11 simply because I was trying to fix the Fatal error with it which did not fix it. My one attempt I went crazy and changed them all to Windows 7 Compatibility which wrecked the game. My guess is that it is either supposed to be the ffxiv/ ffxiv_dx11 and/or the ffxivlauncher application files but I just want to make sure so I can avoid breaking the game again.

Thank you for your time.

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

The one you want to change the compatibility for is the 'ffxivboot.exe' file. We suggest changing it to Windows 7 as that is the Operating System the base game was designed for. Changing it for the shortcut generally doesn't work in my experience so use that exe file.

What is the original issue you were running into? Does changing the compatibility resolve it?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

My original issue has been my game appears to do some weird 'alt tab' lag. I call it that because it acts the same as if I had alt tabbed, like how it looks and how task manager usage shows. My latest support ticket said it has to do with internet stuff, and being it has done this for 3 different services as I have moved around 3 times in last 3 months, I do not believe it is the current provider. There were a few internet explorer options I did not have correct and a few other things. I also had Dx11 errors and I will run and test it all now with this and let you know if it has been resolved.

Thanks for your quick response.

Thank you for the reply Stamaskas.

I'm not entirely sure what you mean by 'Alt-Tab lag,' can you describe that a bit more? What other things has support already suggested you try?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

I was unable to test it effectively but did get to a populated S rank that was close enough to a Fate and lagged right away and crashed right after so it is not fixed.

As for the 'alt tab' lag, its hard to explain. I am sure you know how the game looks when you alt tab out of a fullscreen borderless, how it runs at like 10 fps since its not priority ran. It seems that is basically what is happening, except I am not actually alt tabbed since my game is still responding to my key clicks. Also, my task manager drops its CPU/GPU usage drops completely also like when I alt tab from the game. I truly have no idea what could be causing it.

The support told me to use windows 7 compatibility, change a few internet explorer options, and a bunch of other stuff. The only thing I really have not tried and am currently trying is reinstalled the game and repatching it. Other then that, I have no clue what is causing it and what I can do to fix it anymore.

Thank you for the update Stamaskas.

When you mentioned lag, I was thinking it was a connection issue, but it sounds like you are getting a lower frame rate even if you shouldn't be? You also mentioned that your game crashes, what error message are you getting (if any)?

While in game, go to System Settings and find the Display settings. Here you will find an option that will restrict frame rate while the client is inactive. Make sure this is unchecked. If you have any overlays on your PC (Geforce Experience, Discord Overlay, etc.), try disabling those.

Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

Thanks again for the response

First off, I am amazed I did not see that limit fps option before. Of course I will need to find a high pop area (Eureka, major Fate, or popular S rank) to test for sure, but if my game was alt tabbing for whatever reason, that seems like it would stop the lag. As for the error, I believe it is usually just a general fatal error on the lines of something went wrong and so game crashed. I will try to remember to screen shot or at least read it if I see it again. Usually am too frustrated when it happens to think about looking at it more.

I tried disabling overlays after that was a common suggestion to stop Dx11 from crashing. I did finish the new file, and it is running very similar to my first attempt at fixing it, where it went okay but the crash still happens, and will likely become more common later so still unsure what to do outside just running Dx9. There is a small chance there is some overlay I do not know is running, but Steam and Discord should be only ones and I have both turned off atm.

EditL Got to do a Fox Lady Fate, still lagged like before even though alt tabbing lets game run at 200 fps, so I guess it is not truly alt tabbing but still doing something weird at those spots. Luckily I managed to not crash this time.

System Report:



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument D:\Users\Austin\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (8 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 0321
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16316.121MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18748.121MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 231.503GB SYSTEM_FREEDISC_SPACE 46.117GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 4657.510GB SYSTEM_FREEDISC_SPACE 3976.559GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 542.452GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8088.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8158.061 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_cad5fc8f5ca41c15\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_cad5fc8f5ca41c15\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_cad5fc8f5ca41c15\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_cad5fc8f5ca41c15\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 24.21.0014.1163
SYSTEM_GRAPHICS_DRIVER_DATE 9/17/2018 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8088.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8158.061 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_cad5fc8f5ca41c15\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_cad5fc8f5ca41c15\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_cad5fc8f5ca41c15\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_cad5fc8f5ca41c15\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 24.21.0014.1163
SYSTEM_GRAPHICS_DRIVER_DATE 9/17/2018 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {466856FB-3E98-4E92-981B-9FA9335E221B}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7910
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/16/2016 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {152A58FC-8A47-4542-A15F-66DF08374565}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7910
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/16/2016 00:00:00
SYSTEM_SOUND VG248 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {F9283CBE-380A-4D0D-9F71-AFF50526FDE8}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0037.0005
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/26/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {400FC920-9971-11E7-8001444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {40123A20-9971-11E7-8002444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {40123A20-9971-11E7-8003444553540000}
SYSTEM_INPUT_NAME Corsair K95 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {40148410-9971-11E7-8004444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {40148410-9971-11E7-8005444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Windows 7 Compatibility for Steam version - Google Chrome
#general-chat - Discord
Clips X Ahoy - Everything (feat. KLA)
RzStats : Razer Synapse Statistics Manager
Twitch


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Blizzard App
Destiny 2
Fraps (remove only)
Google Chrome
ASUS GPU TweakII
IObit Uninstaller
Ironsight version 1
League of Legends
Nox APP Player
NVIDIA Stereoscopic 3D Driver
OBS Studio
Origin
Tracker
Razer Chroma SDK
Razer Synapse
Steam
Heaven Benchmark version 4.0
Unigine Valley Benchmark version 1.0
Uplay
ForHonor
Windows Live Essentials
Wrye Bash
X-Mouse Button Control 2.16.1
3DMark
ASUS GPU TweakII
Windows Live UX Platform
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Photo Gallery
Razer Synapse
Windows Live Writer Resources
LED Sync
Windows Live Photo Common
Geeks3D FurMark 1.20.0.1
Java 8 Update 161
PokeOne version 0.49
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bethesda.net Launcher
Movie Maker
Windows Movie Maker 2017
Windows Live Communications Platform
The Sims™ 4
Java Auto Updater
Google Update Helper
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
Windows Live UX Platform Language Pack
Windows Live Installer
Windows Live Essentials
Gyazo 3.3.9
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
Futuremark SystemInfo
MSVCRT
MSVCRT110
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Windows Live Writer
Adobe Refresh Manager
Adobe Acrobat Reader DC
Corsair K95 Gaming Keyboard Driver V1.0
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Windows Live PIMT Platform
Windows Live Mail
Windows Live Messenger
Minecraft
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
LOOT version 0.12.5
Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008
Launcher Prerequisites (x64)
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.10.25008
Photo Gallery
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Photo Common
Corsair K95 Firmware Update Application
Windows Live SOXE
Windows Live SOXE Definitions
Windows 10 Update Assistant
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Movie Maker
D3DX10
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.10.25008
League of Legends
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Auto Mouse Click v52.1
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Epic Games Launcher
7-Zip 18.00 beta (x64)
AutoHotkey 1.1.29.01
CCleaner
CPUID HWMonitor 1.34
GIMP 2.10.4
HitmanPro 3.7
Mozilla Firefox 55.0.3 (x64 en-US)
Mozilla Maintenance Service
Microsoft Office 365 ProPlus - en-us
Speccy
The Elder Scrolls III: Morrowind
The Elder Scrolls IV: Oblivion
Warframe
The Room
The Witcher 3: Wild Hunt
Town of Salem
Fallout 4
Kingdom Come: Deliverance
FINAL FANTASY XIV Online
Garry's Mod
Dishonored 2
Stardew Valley
The Room Two
Golf With Your Friends
Wallpaper Engine
VRChat
Conan Exiles
The Sims(TM) 3
The Elder Scrolls V: Skyrim Special Edition
Far Cry 5
PLAYERUNKNOWN'S BATTLEGROUNDS
MONSTER HUNTER: WORLD
Cat Quest
Sword Art Online: Fatal Bullet
Slay the Spire
Doki Doki Literature Club
The Elder Scrolls V: Skyrim
Maelstrom
Realm Royale
Vulkan Run Time Libraries 1.0.54.1
WinRAR 5.50 (64-bit)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Windows Live MIME IFilter
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
3DMark
Epic Games Launcher Prerequisites (x64)
Microsoft Visual C++ 2005 Redistributable (x64)
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Ansel
NVIDIA 3D Vision Driver 411.63
NVIDIA Control Panel 411.63
NVIDIA Graphics Driver 411.63
NVIDIA GeForce Experience 3.15.0.164
NVIDIA 3D Vision Controller Driver 390.41
NVIDIA Optimus Update 33.2.0.0
NVIDIA PhysX System Software 9.18.0907
NVIDIA Update 33.2.0.0
DisplayDriverAnalyzer
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.37.5
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.15.0.164
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.08.3
64 Bit HP CIO Components Installer
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
SUPERAntiSpyware
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 000027B8
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000018B4
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000037F8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002F88
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00001FA4
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 0000319C
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00001004
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00002FA0
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000022CC
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00000324
C:\Program Files\Windows Defender\MSASCuiL.exe 00003830
C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1815.210.0_x64__kzf8qxf38zg5c\SkypeHost.exe 000020D0
C:\ProgramData\Razer\Synapse\RzStats\RzStats.Manager.exe 0000221C
C:\Users\Austin\AppData\Local\Discord\app-0.0.301\Discord.exe 00000FF8
C:\Users\Austin\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000014B8
C:\Users\Austin\AppData\Local\razer\InGameEngine\cache\RzStats.Manager\RzCefRenderProcess.exe 00000C44
C:\Users\Austin\AppData\Roaming\Spotify\Spotify.exe 00000D34
C:\WINDOWS\Explorer.EXE 000017C0
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000041C
C:\WINDOWS\system32\conhost.exe 00002944
C:\WINDOWS\system32\rundll32.exe 0000286C
C:\Windows\System32\RuntimeBroker.exe 00001DA8
C:\Windows\System32\smartscreen.exe 00003B10
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000019F4
D:\Program Files (x86)\Corsair\K95 Keyboard\CorsTra.exe 00002AC8
D:\Program Files (x86)\Corsair\K95 Keyboard\K95Hid.exe 00002878
D:\Program Files (x86)\Gyazo\GyStation.exe 00001D28
D:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 000015FC
D:\Program Files (x86)\Steam\Steam.exe 000002E4
D:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00000740
D:\Program Files (x86)\Steam\steamapps\common\wallpaper_engine\wallpaper64.exe 000003C8
D:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE 00000A3C
D:\Users\Austin\AppData\Roaming\Twitch\Bin\Electron\TwitchUI.exe 00001EB0
D:\Users\Austin\AppData\Roaming\Twitch\Bin\Twitch.exe 000025FC
E:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00002940
E:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00002388
c:\windows\system32\sihost.exe 00001DF0
c:\windows\system32\svchost.exe 00001198
c:\windows\system32\taskhostw.exe 0000095C

Thank you for the update Stamaskas.

It sounds like your problem is changing the more things you try. I'd like to suggest trying a clean boot if you haven't already. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game, so if there is that small chance there is an overlay you don't know of, this will take care of it.

In your other thread, you mentioned that you have the game installed on you E drive. Have you tried installing it on the C drive? The game will interact with files from that drive so it will add stability if they are on the same drive.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

I have not tried it on C: drive and though I would love to give it a try, I am not sure it has room for this game with what is on it atm. I will give the clean boot a try and hope Eureka is not dead anymore so I can push for the problem sooner. I will check to see if I can install it on C: drive or not and give that a try too if it does fit, though it takes about 8 hours total for that with my current download so I will likely not have that update till later.

Quick Update:

Just started working on the testing. So far nothing has happened but the last time I went for a large test, I did not have problems until 2 days later so its way to early to say. That said, I really will need to wait for a big Fate, preferably Fox Lady, since that has been for sure problems the entire time I have went to it. I will be sure to update if something happens, but could be a few days to even a week depending on how my computer wants to go.

While this is unrelated to this post, since I already have this going, thought I would throw it in. I have run Alpha v2 3 times now and 2 of those 3 times all I end up getting is the fire main, the entire dragon keeps choosing to not appear or load. This happened to me in Eureka a few times but it was while I was lagging badly while this happened after everything I said above and I have no lag going in, so not idea what could be causing it, but it can make some of the mechanics more difficult then they should really be.

https://imgur.com/a/z9GHxjQ

Link to picture of what I mean because the inset image appears to not be working: https://imgur.com/a/z9GHxjQ

This should be final update till you get back on, and I do apologize for all the recent additions but it just kept coming back to back.

Short answer:
Game has same problem.

Long answer:
After finishing that v2 run, hoped out of my FC group to run it again. During the 20 minute queue, the lag appears in Ralgahr's reach, one of the high pop places from update that has lagged me at times (not Eureka did not lag but was only there for an hour and it is still rather dead since update). At the time, I had Discord and Spotify open. Got task manager open, while game was lagging, shut down Discord. Lag nearly instantly went away. Kept running around, switching to and from the large amounts of people kinda like I was stress testing. Lag appears again, closed Spotify, lag disappeared right away once again. (At this point, it is in clean boot since those were only programs I turned back on when the game was not lagging in Eureka). This time it took the longest to happen, but it did start lagging once again with everything closed. I opened up my temperature monitoring programs and pushed for lag again. No change in temperature whatsoever between when I was not lagging and when I was lagging.

The only program I know that starts up without the task manager start up is my Overclock, which I of course ensured to shut down prior to testing. So, unless I have some random program I have no idea about, the only programs running at the time of the final lag test was ff14 and just Windows. The only things in the carrot icon menu near the time is NVIDIA settings and Steam as I run Steam version.

The only noticeable thing I have seen, and mentioned before, is that, when I lag, my GPU drops from what is now 60% usage with everything closed to 20%. CPU appears to remain unaffected and at most drops 10% during this time.

With that said, I should now mention:
The game currently is now installed on the C: drive with Windows. Clean boot was done as stated and the few programs I did have were end task'd through task manager. The game is fresh installed and patched, the only thing kept from the previous files is the Documents file for my settings. Of note, this has been done each time, and thus, if something could be problematic in this file, I have mentioned this.

Something of note:
Someone in my FC told me today that many players were having problems with the game maxing out usages and SE was taking down people computer details such as GPU type to try and fix this. While that was interesting, my usages do not seem to be doing that but I though I would mention it anyways.


Final Comment:
There are only 3 things I can possibly think of right now. 1) something is making my GPU quit working in high population areas, thus the drop of usage and lag (1070 and without the Overclock it is untouched since I got it). One thing I just though of that might be of note, my screen has went crazy colors, seizure like lighting, 2 times in the last 3 months, and not recently, but this happened after a power outage were my backup battery failed to stay on. That said, if I recall correctly, this problem did exist before that happened. 2) Kinda related to 1, one of my computer parts is not working properly and FF14 is the only game that brings this problem to light. 3) My internet is too slow, and when the server has high stress areas (high population of players, like exactly where I lag), my internet fails to keep up. This problem has happened on 2, possibly 3, different Internets and the previous ones were very solid.

I find all 3 of these guesses very poor answers, as my notes after each one kinda state. Because of this, I am also going to go ahead and make a forum in a more computer technical focused forum as well but I will be sure to keep looking at both. This problem is very unfortunate and it seems to be getting progressively worse (yesterday was the first time I lagged in a 24 man raid, were I also had one of the bosses not load like v2, though that was while I was lagging, and my internet went completely out for a bit thus I left it as that was the reason because my internet was in the process of dying)

Thank you for your time as always, it has been much appreciated and I do apologize for this ginormous response with another 2 before this. I find it best to give as much information as I possibly can in hopes of finding an answer. Once again, thank you very much for all your time.

Thank you for the update Stamaskas.

There is one thing I wanted to mention from your system report. It says that you have two monitors. Are both of these connected at all times? Have you tried playing the game using only one monitor connected?

Additionally, when you updated your graphics card drivers, did you do a clean install of them? It should give you this option when you try to update/reinstall them.

By any chance does your GPU have any kind of overclock on it? Even if you did not do it yourself, some GPUs can have an overclock built in.

And don't worry about the long posts, the more information the better. We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

I do have both monitors running at same time and just would not be willing to give one up as going from 2 back to 1 just feels terrible. For the GPU, I completely removed it and then installed it from GeForce Experience. It seemed like I needed to restart but my computer would not let me stop it from installing whatever it could find first. When the update happens, it does uninstall the driver and then install it as part of the process so there is that. As for GPU, I have not done anything to it since I bought it. If it had a factory Overclock, then yes it does have that. I usually run my own but have been removing it during testing.

Edit: Looking up how to properly deal with the fresh install and will test it. May or may not have results before you can respond.

Update: Did a fresh installation of the GPU driver by the GeForce Experience custom options, updated Windows, and removed the factory overclock using the debug option. Took about and hour and a half of running around Ralgar's Reach waiting for daily queues but it did eventually start to lag again and consistently, so that did not fix it either sadly. As for the second monitor, while I have no tested it yet, I would like to hope that would not be a problem when most people use dual monitors nowadays anyways. Would be pretty disappointing to have a game have problems with that aspect :/

I thank you for all the assistance you have given. I decided to make a post on the GeForce forums and am having people look deep into the issue. The problem has definitively began to lean towards my computer, and more importantly, potential damage from that power surge. So I will leave this post as concluded, as I believe you did everything in your power to test for the game and having had inconclusive answers, I will say with decent confidence that it is nothing to do with the game or any programs having been messing with it.

Thanks again for all your help and have a great day :)

Thank you for the update Stamaskas.

I hope that there is no damage to your PC and, to that end, would still suggest disabling one of your monitors to see how the game will react.

As you seem to no longer require our assistance, this thread will be moved to 'Closed Concerns'.

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