Getting 7-12 FPS

Thank you for helping. I have a newer laptop but am getting horrible FPS in the game and I'm not sure why. I've looked into as many of the settings as I know about and can't find a way to fix this. Here is what my laptop is and my stats;

Lenovo T470
Intel i7-7500 CPU @ 2.700GHz (2 cores)
Ram 8GB
Intel HD Graphics 620

I was under the impression that all of these specs are fairly good and at least be able to run the game on standard settings with a decent FPS. I'm completely out of ideas. I'm running the game in "Standard Laptop" settings. I've tried Frame Rate Limit on 60, 30, and 15 and get no change.

Thanks for all your help.

Hello pribilof, Thank you for posting on the Final Fantasy XIV Technical Support Forums

Please try the following suggestions:

- Switch to DirectX 9 mode (select ‘Config’ from the launcher)
- Update/reinstall Graphics card drivers
- Disable all programs/overlays running in the background
- Perform a clean boot*
- Set compatibility mode to Windows 7/8**
- Make sure that any anti-virus software they have has the appropriate exceptions
- Install game on C drive (The same drive as the Operating System)

*To perform a clean boot for Windows 8/10: Open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC. For Windows 7: Click Start, type msconfig.exe in the Start Search box, and then press Enter to start the System Configuration utility. On the General tab, click the Selective startup option, and then click to clear the Load startup items check box. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all. For Mac: Restart the Mac, then immediately press and hold the Shift key. The Apple logo appears on your display. Release the Shift key when you see the login window.

Thank you for playing Final Fantasy XIV! Hope to see you online.

Thank you Ariellendera. By switching over to Direct X 9 mode I was able to come up to about 13-15 fps. A little better, but still not where I believe my computer should be running the game.

Thanks

Quote:

---

Originally Posted by pribilof

Thank you Ariellendera. By switching over to Direct X 9 mode I was able to come up to about 13-15 fps. A little better, but still not where I believe my computer should be running the game.

Thanks

---

Thank you for your response.

Can you submit a FFXIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'


Thank you for playing Final Fantasy XIV! Hope to see you online.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\karlh\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz (4 CPUs), ~2.9GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS N1QET64W (1.39 )
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8046.973MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 9713.371MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 952.622GB SYSTEM_FREEDISC_SPACE 695.579GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) HD Graphics 620
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4023.486 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_88725e48ac7d5315\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_88725e48ac7d5315\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_88725e48ac7d5315\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_88725e48ac7d5315\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 21.20.0016.4590
SYSTEM_GRAPHICS_DRIVER_DATE 1/17/2017 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speaker/HP (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {9A5B331B-F5C8-442A-B1EE-29A1BC01B28D}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8224
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/1/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0D8B36D0-6035-11E7-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0D8DA7D0-6035-11E7-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0D9018D0-6035-11E7-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0D9018D0-6035-11E7-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0D9018D0-6035-11E7-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0D9289D0-6035-11E7-8009444553540000}
SYSTEM_INPUT_NAME Synaptics HID-Compliant Touch pad Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0D9289D0-6035-11E7-800B444553540000}
SYSTEM_INPUT_NAME Synaptics HID-Compliant Touch pad Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0D9289D0-6035-11E7-800C444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Getting 7-12 FPS - Google Chrome
Inbox - - Outlook
Settings
Settings
Calculator
Calculator ‎- Calculator
Netflix
Netflix
Movies & TV
Photos
Movies & TV
Photos
Microsoft Edge
Microsoft Store
Microsoft Edge
Microsoft Edge
Microsoft Edge
Microsoft Store
boot


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Creative Cloud
Intel® Software Guard Extensions Platform Software
Dropbox
Google Chrome
Adobe Lightroom CC
Adobe Photoshop CC 2017
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Dropbox Update Helper
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
HP Color LaserJet Pro MFP M477
HP Dropbox Plugin
HP Google Drive Plugin
WD Drive Utilities
Intel(R) Trusted Connect Services Client
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
The Sims™ 4
Microsoft Visual C++ 2017 Redistributable (x86) - 14.12.25810
Google Update Helper
Microsoft Visual C++ 2005 Redistributable
HPDXP
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.12.25810
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.12.25810
Lenovo Realtek Registry Patch version 1.0.0.1
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
HPCLJProMFPM477
Apple Software Update
Lenovo Settings - Power
QuickBooks Premier: Mfg and Whsle Edition 2017
Adobe Refresh Manager
Adobe Acrobat DC
eXp World version 2.7
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
QuickBooks
Intel® PROSet/Wireless Software
Intel(R) Chipset Device Software
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Apple Application Support (32-bit)
Intel(R) Trusted Connect Service Client x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
FoneLab 9.0.68
Microsoft VC++ redistributables repacked.
I.R.I.S. OCR
LJDXPHelperUI
Microsoft Visual C++ 2017 Redistributable (x64) - 14.12.25810
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
HP Unified IO
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
HP CLJM477 Scan HP Scan
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
The Sims 4 Cats and Dogs
Microsoft Office 365 - en-us
Lenovo On Screen Display
Lenovo Power Management Driver
Cities: Skylines
Sid Meier's Civilization VI
Vulkan Run Time Libraries 1.0.33.0
Vulkan Run Time Libraries 1.0.33.0
Vulkan Run Time Libraries 1.0.33.0
WinRAR 5.50 beta 4 (64-bit)
Intel(R) Management Engine Components
Microsoft Visual C++ 2005 Redistributable (x64)
Intel(R) PRO/Wireless Driver
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
MPC-HC 1.7.13 (64-bit)
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.12.25810
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Lenovo Active Protection System
Bonjour
iCloud
HP Unified IO
Apple Mobile Device Support
Intel(R) Management Engine Components
Intel® Software Guard Extensions Platform Software
Intel(R) Chipset Device Software
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Intel® PROSet/Wireless WiFi Software
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
iTunes
Apple Application Support (64-bit)
Intel(R) Trusted Connect Service Client x64
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.12.25810
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft VC++ redistributables repacked.
Intel(R) ME UninstallLegacy
QuickBooks Runtime Redistributable
Intel(R) Management Engine Components


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\PROGRA~1\Lenovo\HOTKEY\TPOSD.EXE 000019D8
C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\acrotray.exe 00003488
C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe 00003F24
C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\libs\node.exe 00003F78
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe 00003750
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCLibrary\CCLibrary.exe 0000069C
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCLibrary\libs\node.exe 00003E9C
C:\Program Files (x86)\Adobe\Adobe Sync\Coresync\Coresync.exe 00003F04
C:\Program Files (x86)\Aiseesoft Studio\FoneLab\AppService.exe 00003D64
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe 0000221C
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe 000038C8
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\AdobeIPCBroker.exe 000037C8
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe 000032A0
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\secd.exe 0000339C
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudDrive.exe 000031F8
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudPhotos.exe 00003050
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe 000033F8
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00008618
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003D9C
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE 00002060
C:\Program Files (x86)\Lenovo\iMController\PluginHost\Lenovo.Modern.ImController.PluginHost.SettingsApp.exe 00009588
C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE 00004348
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00008DE8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000095C0
C:\Program Files\Common Files\Microsoft Shared\ClickToRun\AppVShNotify.exe 00002370
C:\Program Files\Internet Explorer\iexplore.exe 000063E0
C:\Program Files\Lenovo\iMController\PluginHost\Lenovo.Modern.ImController.PluginHost.SettingsApp.exe 0000961C
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 000032FC
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 00003D2C
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe 000011D4
C:\Program Files\Windows Defender\MSASCuiL.exe 00000808
C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1815.209.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00002858
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18041.15210.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00001958
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1805.1201.0_x64__8wekyb3d8bbwe\Calculator.exe 000007C8
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11804.1001.10.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00003DBC
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.18041.14611.0_x64__8wekyb3d8bbwe\Video.UI.exe 000005A8
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.9330.20915.0_x64__8wekyb3d8bbwe\HxTsr.exe 00009134
C:\Program Files\iTunes\iTunesHelper.exe 00002FE8
C:\Users\karlh\AppData\Local\Microsoft\OneDrive\OneDrive.exe 0000300C
C:\Users\karlh\AppData\Local\Programs\Lenovo\Lenovo Service Bridge\LSB.exe 00000D74
C:\Users\karlh\AppData\Roaming\American Well\Files\52333\AmWellVideoWindow.exe 00003474
C:\WINDOWS\Explorer.EXE 00001EDC
C:\WINDOWS\SysWOW64\SearchProtocolHost.exe 00009558
C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_88725e48ac7d5315\igfxEM.exe 00001F04
C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_88725e48ac7d5315\igfxext.exe 00002CB4
C:\WINDOWS\System32\TpShocks.exe 00001FF0
C:\WINDOWS\splwow64.exe 00003DC0
C:\WINDOWS\system32\ApplicationFrameHost.exe 000008D4
C:\WINDOWS\system32\DllHost.exe 00003550
C:\WINDOWS\system32\LPlatSvc.exe 00009164
C:\WINDOWS\system32\SettingSyncHost.exe 000016F4
C:\WINDOWS\system32\backgroundTaskHost.exe 0000577C
C:\WINDOWS\system32\browser_broker.exe 00002070
C:\WINDOWS\system32\cmd.exe 00001C50
C:\WINDOWS\system32\conhost.exe 00002510
C:\WINDOWS\system32\rundll32.exe 0000279C
C:\WINDOWS\system32\svchost.exe 00002EC8
C:\WINDOWS\system32\wwahost.exe 00001FDC
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00008D08
C:\Windows\System32\RuntimeBroker.exe 00003AB8
C:\Windows\System32\smartscreen.exe 000091A0
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000014C0
C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 0000183C
C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe 00001EF0
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 0000282C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002420
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000023B4
c:\windows\system32\sihost.exe 00001C6C
c:\windows\system32\svchost.exe 00003FE8
c:\windows\system32\taskhostw.exe 00001DAC

Also I noticed even when loading into the main screen before selecting my character if I look at graphics settings it is showing my FPS at 13-16. So it's not too much going on after being in the game.

Intel HD 620 is really far below the minimum system requirements listed for Stormblood. The best integrated graphics you can find is below the minimum system requirements. A GTX 750/R7 260X or higher is listed as the minimum at a resolution of 1280x720, so it's honestly impressive that you're even pulling 15fps on the standard laptop preset. If you can get it up to 30 on the lowest settings and lowering your resolution, you will probably be okay questing and running dungeons and such. The Lenovo T470 is considered a business laptop and was not intended for heavy gaming.

You could pick up an external GPU enclosure since that laptop has a thunderbolt3 port, but you're looking at hundreds of dollars for the enclosure and another $150+ for a GPU (and then you might still run into problems with that processor--I'm not sure how well those U series cpus will handle an MMORPG with lots of players around). You'd probably be better off just returning it and buying a gaming laptop or a PS4 at that price point. :(

Quote:

---

Originally Posted by pribilof

Thank you for helping. I have a newer laptop but am getting horrible FPS in the game and I'm not sure why. I've looked into as many of the settings as I know about and can't find a way to fix this. Here is what my laptop is and my stats;

Lenovo T470
Intel i7-7500 CPU @ 2.700GHz (2 cores)
Ram 8GB
Intel HD Graphics 620

I was under the impression that all of these specs are fairly good and at least be able to run the game on standard settings with a decent FPS. I'm completely out of ideas. I'm running the game in "Standard Laptop" settings. I've tried Frame Rate Limit on 60, 30, and 15 and get no change.

Thanks for all your help.

---

HD Graphics 620 is not even in the ballpark unfortunately. If you're going to play this game on a laptop, you need at least a nVidia GTX 1050Ti , (and not a MX150) My Lenovo Legion Y520 has one and the game runs at a solid 60fps at maximum laptop settings. Or at least on content I tried to play on it. I still prefer the desktop.

http://i68.tinypic.com/1zejk2h.png

Like it may be passable to play on less, but you're really hard pressed to play any part of the game that is very busy like Eureka or 24-player alliance raids without a better GPU part.

The intel iGPU parts are rarely even capable of playing a 10 year old game, and that is by design as they're mainly to enable playback of internet video (eg netflix, youtube) and little else.

Would a new Macbook Pro 15" model do well?

If you get one with a discrete card, it'll meet the minimum system requirements on the FFXIV store page for the mac version, but you still won't have amazing performance. I also saw people complaining about heating issues playing on macbook pro, so your mileage may vary.

I'm guessing you need something portable for work or school or something? You could get a far better gaming laptop in the price range of a new macbook pro, but I could understand not wanting to go that route if battery life is an issue.

Thank you for the information pribilof.

As others have stated, your Intel integrated graphics do not meet the minimum requirements for the game (and aren't officially supported). Switching to DirectX 9 mode turns off some graphical settings so it would make sense that you gained some frames per second by doing that. You will need to upgrade your PC (or in the case of a laptop, purchase a new one), in order to meet the hardware requirements.

Please be aware that the PC and Mac versions are not the same entitlement. If you have the PC version and want to play it on Mac, you will need to purchase the Mac version. Keep this in mind if you decide to purchase a new laptop.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

yes, unfortunately I need it for work, and am going to be moving over to Mac sometime in the future. I could boot camp camp into windows on a mac, so that would be a possibility.

I did read the letter from Yoshi P about how it was a known issue on the Mac and how SE issued refunds to all. But that was old and I am hoping developers fixed since release of Stormblood. Can anyone confirm?

Quote:

---

Originally Posted by pribilof

I did read the letter from Yoshi P about how it was a known issue on the Mac and how SE issued refunds to all. But that was old and I am hoping developers fixed since release of Stormblood. Can anyone confirm?

---

The mac version works fine now, yeah. You can pick up the complete edition for $60 on the SE store or Amazon. Main issue at this point is just that macbooks lack a proper dedicated gpu to run the game well. You could go the eGPU route I mentioned in my first post, but it's expensive and you'd need to do a lot of research. I don't think you can custom order a macbook with a gtx 1060 or something, but it'd be worth looking into.

If you just want something to be able to log on and scratch the itch while at work or on a business trip or something, a newer 15" macbook pro should suffice. Just don't expect it to run at 60fps on the standard laptop preset or anything. I mentioned before, but I read that it runs very hot too, so that might be something you want to read up on before investing into one.

Looks like the Macbook Pro 15" comes with the Radeon Pro 560 with 4GB of GDDR5 memory and automatic graphics switching. Also the Intel HD Graphics 630. Do you think the Radeon Pro 560 would do well?

It's a little better than the radeon pro 450 in the 2016 macbook pro, which is what's listed as one of the supported devices on the store page for the mac version of the game.

Quote:

---

MINIMUM SYSTEM REQUIREMENTS*
OS: macOS Sierra 10.12.4
Applicable Models:
MacBook Pro (15-inch, Late 2016) | Radeon Pro 450 | 1600x900, Standard (Mac)

---

It'll run the game, but someone else who owns one would have to chime in and let you know what settings. Likely the lower laptop preset, but it might pull 30fps on standard. I have no experience with the mac version of the game or that hardware. Could probably google around and read up on experiences others are having with it.

So I need a new laptop for work anyways. And I've decided not to go with a Mac and get a laptop that will do well for work/play both. Any recommendations? My budget is around $2k.

Quote:

---

Originally Posted by pribilof

So I need a new laptop for work anyways. And I've decided not to go with a Mac and get a laptop that will do well for work/play both. Any recommendations? My budget is around $2k.

---

Good luck on your search for a new Laptop!

Please keep us updated on your issue and if we can help.

Thank you for playing Final Fantasy XIV! Hope to see you online.

Just placed an order for a new MSI laptop tonight. I'm excited!

Quote:

---

Originally Posted by pribilof

Just placed an order for a new MSI laptop tonight. I'm excited!

---

$2k is plenty to get a really nice gaming laptop right now that can still perform well for work (as long as you can plug it in somewhere). Hope the one you went with works out well!

Hello everyone,

This thread will be moved to the 'Closed Concerns' subforum as the thread creator has found a resolution to their issue.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.