Invisible gear?

I recently obtained the new Scorpion Harness from Eureka and whenever I try it on it appears as an invisible torso. This isn't the only Eureka item I am having trouble with however as the Emperor's Hairpin also does not show up.

I don't know if something is wrong with my client or if it's an in game bug. Any assistance would be lovely!

https://i.gyazo.com/c62ef48f9cf3c7c3...2ff47bf213.png

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

How many items does this occur on, only the two you mentioned? Has this always been the case or were you able to see it at one time?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

LOL!

I've seen it the other way around. I could see my clothes floating in the air above my mount but couldn't see my actual character. It was due to the memory leak issues with all AMD series GPUs and this game. I purchased an nVidia branded card and never saw this again.

Are you per chance running an AMD GPU of some sort? GPU doesn't matter in general. Anything from AMD will do this with this game due to driver issues.

This is actually happening right now on my husband's game. He has said that my Spring Shirt, Adventurer's Sweater and Winter Sweater has been showing invisible. He is considering uninstalling and reinstalling to see if it fixes up. Glad to see we arent the only ones with this weird glitch.

Update: He ended up Reinstall game. Everything fixed up :)

Uninstalling and reinstalling will not fix this. Actually, there is no fix for this, because AMD will not fix this. Both of you are running AMD graphics cards, right?

All the drivers, cards are updated.

We checked the same garments. They didn't go invisible so I dont know what else we'd need to do.

Well you didn't exactly answer the question about your graphics cards. But what they're saying is, it'll happen again.

Same issues. I have a nvidia 1070 card. The invisible gear issue only seems to be affecting the Scorpion Harness.

https://i.imgur.com/1JP4Lfw.jpg

Also appears to be affecting the new Tyrannosaurus mount.

https://i.imgur.com/BGDBw6h.png

That's the Scorpion harness's +10 evasion at work.

Jokes aside I hope you find a solution soon.

Quote:

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Originally Posted by Nocturnyx

This is actually happening right now on my husband's game. He has said that my Spring Shirt, Adventurer's Sweater and Winter Sweater has been showing invisible. He is considering uninstalling and reinstalling to see if it fixes up. Glad to see we arent the only ones with this weird glitch.

Update: He ended up Reinstall game. Everything fixed up :)

---

Thank you for the suggestion Nocturnyx.

Has the issue returned or does the reinstallation seem like a permanent fix? If so, it sounds like a good suggestion in resolving this issue.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

It's getting worse!

https://i.imgur.com/nlI8IkW.jpg

That person off to my left? They're fighting a Squib.

In town, I healed a person that was apparently fighting a squib(combat noises and damage numbers showing up, but nothing in their target or on my enemy list when I healed them).

Edit: Strider Boots also appear to be affected.

https://i.imgur.com/PYfTShA.jpg

Video format because when I tried to save it as a GIF it cut out around 160 frames and I don't know why. *shrug*

https://www.youtube.com/watch?v=9S_HthA47mQ

edit: Oh and this was after the latest Nvidia driver update this morning.

Thank you for the images and links KeyboardFacerollname.

Just to clarify, this issue is only on the item from the Eureka content, correct? Does this occur anywhere in the game, or does it only disappear in the Eureka area?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

Everywhere. That video is in Kugane by the market board.

Thank you for the update KeyboardFacerollname.

Someone was able to resolve the issue by reinstalling the game. I wanted to know if this was a solution for anyone else or if it was just a coincidence.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

Reinstallation: Squibs are back in Eureka.

I have yet to see anyone riding the Tyrannosaur or wearing any of the affected gear(Scorpion Harness, Strider Boots, etc).

edit: Scorpion Harness is displaying properly.

https://i.imgur.com/yHTl9so.jpg
https://i.imgur.com/KKqkOD4.jpg

Thank you for the update KeyboardFacerollname.

Hopefully, the reinstallation is a permanent fix.

This thread will be moved to the 'Support Center Resolved' subforum as a resolution has been found.

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