GPU usage is way too high for some time now!

Hello everyone and Support-Team,

I don't know how known this issue is, some people told me, that it is known by the SE-Team but couldn't give me any proof of that, I couldn't even find it here (maybe didn't see that).

So the issue is as following:

Since some patch (I can't really say when, because I didn't notice until I opened my Task-Manager) my GPU-usage is @100%. (it must have been a patch after 4.0, because everything was fine after release).
Just for general information, I'm using a NVIDIA GTX 970.

The point is, others with better GPU's like the GTX 1080 are at about 80% and so on, it's way too high. I can't stream anymore, because of this issue (and it was no problem before!).

Is there any information regarding this issue? I'd like this problem to be addressed, because I believe the lag issue in dungeons etc is coppled with this issue, too (like in Byakko with the balls coming from center sometimes "lag", seems like GPU load peaked there or something).

And even tested around a little, even in non crowded places, like my house or the guest-room, it's load is on about 90-100%, changing the settings didn't change much either! Someone else with a 970 as well can confirm this, so yes this is a real thing and has nothing to do with my general setup!

Hope there is information about this soon!

with kind regards

John

Maybe its Nvidia too. They tend to make older models slowly worse and worse over time, to make sure you dont keep using them, even thought they can handle newer games at lower settings.
But I have no idea how to tell when its them vs an error on SEs part.
(Quite a few times a patch has come out for 14, and an NVidia driver comes out roughly similar in timing. Though I havent checked in a long while as I stopped updating.)

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Originally Posted by Claire_Pendragon

Maybe its Nvidia too. They tend to make older models slowly worse and worse over time, to make sure you dont keep using them, even thought they can handle newer games at lower settings.
But I have no idea how to tell when its them vs an error on SEs part.
(Quite a few times a patch has come out for 14, and an NVidia driver comes out roughly similar in timing. Though I havent checked in a long while as I stopped updating.)

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Problem is, it's with newer Cards as well, like 1080, and I did quite some different updates now with nvidia, it changed, saddly, nothing... Only difference with newer cards, they can handle it bcs they have more power and VRAM... but that's all^^"

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Originally Posted by joegoku

Problem is, it's with newer Cards as well, like 1080, and I did quite some different updates now with nvidia, it changed, saddly, nothing... Only difference with newer cards, they can handle it bcs they have more power and VRAM... but that's all^^"

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let me tell you that SE f***ed up the last patch and its taking the toll on everyone. I have gtx 970 as well and I can run games on ultra or very high settings but since 4.2 came out FF has kept crashing down ever since. I didn't check the consumption and id rather not but I can tell you that my graphics card is super hot and I know for a fact it shouldn't be. not with a game like FF its just ridiculous and unacceptable. changing graphic setting in the game doesn't change a thing its still the same so yeah SE needs to sort this asap because I know quite a few hundred players that are willing to unsub from FF at this point.

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Originally Posted by Claire_Pendragon

Maybe its Nvidia too. They tend to make older models slowly worse and worse over time, to make sure you dont keep using them, even thought they can handle newer games at lower settings.
But I have no idea how to tell when its them vs an error on SEs part.
(Quite a few times a patch has come out for 14, and an NVidia driver comes out roughly similar in timing. Though I havent checked in a long while as I stopped updating.)

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Please don't spread FUD. It has been proven again and again and again that this is uttterly false.
Nor Nvidia or AMD slow their GPUs over time. It's the games that become more demanding over time.
In fact both companies slightly icnrease the performance of older models through driver optimizations.

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Originally Posted by joegoku

Hello everyone and Support-Team,

I don't know how known this issue is, some people told me, that it is known by the SE-Team but couldn't give me any proof of that, I couldn't even find it here (maybe didn't see that).

So the issue is as following:

Since some patch (I can't really say when, because I didn't notice until I opened my Task-Manager) my GPU-usage is @100%. (it must have been a patch after 4.0, because everything was fine after release).
Just for general information, I'm using a NVIDIA GTX 970.

The point is, others with better GPU's like the GTX 1080 are at about 80% and so on, it's way too high. I can't stream anymore, because of this issue (and it was no problem before!).

Is there any information regarding this issue? I'd like this problem to be addressed, because I believe the lag issue in dungeons etc is coppled with this issue, too (like in Byakko with the balls coming from center sometimes "lag", seems like GPU load peaked there or something).

And even tested around a little, even in non crowded places, like my house or the guest-room, it's load is on about 90-100%, changing the settings didn't change much either! Someone else with a 970 as well can confirm this, so yes this is a real thing and has nothing to do with my general setup!

Hope there is information about this soon!

with kind regards

John

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Hello , Are you still experiencing this issue? please keep us updated on your issue.

This issue is a constant thing, so yeah, as mentioned, since some patch and many more are having this issue. It doen't make the game "unplayable", but it does make it impossible doing something else on the PC like streaming.
I will leave a picture here, just so u see what is meant :)

Btw, my CPU is sleeping there, would spend some of the CPU's power to regain some of my GPU's ;)
Other Infos: Playing on DX11 and on max settings (plus optimisation from NVIDIA Experience). I play on Renderless Window Mode and thats all.

And as SimplyJames168 said, changing settings to lower specs doesn't change alot (like nothing at all).

http://piclair.com/data/vv1pu.jpg

Edit: Just got something interesting, a friend of mine is using an older GPU, it's the GTX750 and has a GPU load of around 30%.

http://piclair.com/data/08vuc.jpg

Thank you for the update joegoku.

Have you tried directx 9 mode? Does this have any difference?

You mentioned you were using Nvidia Experience, have you tried disabling that? Do you have any other overlays/programs like that running at the same time?

Have you ever overclocked your GPU in the past (not necessarily now)?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

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Originally Posted by Einmimiria

Thank you for the update joegoku.

Have you tried directx 9 mode? Does this have any difference?

You mentioned you were using Nvidia Experience, have you tried disabling that? Do you have any other overlays/programs like that running at the same time?

Have you ever overclocked your GPU in the past (not necessarily now)?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

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Tried DX9 and disabled NVIDIA Exp Overlay, same, even at Titel-Screen:

http://piclair.com/data/qozdq.jpg

Did no overclocking at all (even so its a OC-Version GPU and especialy made for overclocking from ZOTAC) The GPU is a year old or so, so it's still in it's "youth".
No other Programs running, no overlays active and same Problem. It's like FF says "you have to go full throttle now, GPU". Everything else works fine, other games and stuff all run as they should and as said, I didn't have had the problem before, not at 4.0 launch either. Others have it too, someone with the same GPU is in my static as well and can confirm this.

And as mentioned before, a GTX750 runs smoothly with minimal settings, my GTX970 is still on fire with low settings (or mid-notebook settings). GTX1080 from someone else is on about 70-80. Maybe an issue with the Chips of NVIDIA with the 9xx and 10xx Generation on FF XIV right now?

Can confirm that a GTX1050 also has this problem, went from 35-40% usage to basically 100%(varies slightly between 98-100%). Have tried bare minimal settings and still basically maxing out the GPU. Tried rolling back to several different drivers and it still continues. the only thing that drops the GPU usage is if i hard limit my FPS to 30 or less. And i know its not my GPU cause i can run newer games on at least middle range settings. so I think this is something to do with FF14. only thing i can think up is they tried to optimize something and buggered it and now its causing a huge increase in usage.

I'm changing out to a new hard drive tomorrow so that will require a fresh install of FF14 so ill post tomorrow if that changes anything

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Originally Posted by SelordDK

Can confirm that a GTX1050 also has this problem, went from 35-40% usage to basically 100%(varies slightly between 98-100%). Have tried bare minimal settings and still basically maxing out the GPU. Tried rolling back to several different drivers and it still continues. the only thing that drops the GPU usage is if i hard limit my FPS to 30 or less. And i know its not my GPU cause i can run newer games on at least middle range settings. so I think this is something to do with FF14. only thing i can think up is they tried to optimize something and buggered it and now its causing a huge increase in usage.

I'm changing out to a new hard drive tomorrow so that will require a fresh install of FF14 so ill post tomorrow if that changes anything

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I appreciate it really much, that would clear up, if anything went wrong with drivers and such. Thank you in advance :)

P.S. my frames are limited to 60. Right now its dropping under it, before the problem occured it was over 100 when not limited with max settings. Just adding this, because it was mentioned^^

Thank for the update joegoku.

We did a test on our own equipment (also using an Nvidia card) and could not replicate the issue you and a few others are having. So I'm not sure if it's an Nvidia card problem. I'd like to suggest a few things:

First try a clean install of your graphics drivers, if you haven't already. You are given this option when you install your driver and selecting 'Custom Installation.'

Also, try a clean boot. You can do this by going to the task manager and selecting 'Start Up' and disabling everything on this page, then restarting the computer.

If these do not affect anything, can you provide a dxdiag and post it here in the forum?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

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Originally Posted by Einmimiria

Thank for the update joegoku.

We did a test on our own equipment (also using an Nvidia card) and could not replicate the issue you and a few others are having. So I'm not sure if it's an Nvidia card problem. I'd like to suggest a few things:

First try a clean install of your graphics drivers, if you haven't already. You are given this option when you install your driver and selecting 'Custom Installation.'

Also, try a clean boot. You can do this by going to the task manager and selecting 'Start Up' and disabling everything on this page, then restarting the computer.

If these do not affect anything, can you provide a dxdiag and post it here in the forum?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

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Just tried without any Start-Up program and changed nothing, right now I'm uninstalling NVIDIA Experience completely, since it's just an optimisation and "streaming" tool from nvidia anyways. Maybe there is a mistake or something, @Einmimiria did u guys install Experience when testing the GPU? Will test around a little more and will post my dxdiag if nothing changes.

Hoping that Selord will update his experience as well soon :)

Update: Deleting Experience changed nothing. So I tried around with configs again. I tried limiting the frames, thats the only thing, that changes things. Going down on 37 frames (thats an option for me, dun ask^^") it is on around 45%, going down on 18 Frames (just for testing, thats not playable... ) it goes down to 25% usage. my highest Option is to limit it to 75, there it goes up to 90% again. Something seems amiss with the frames ingame that overloads people with a high frame-rate? And I can't mention this enough, it worked before, with unlimited frames, too! Will reinstall the drivers now, non the less!

Update 2: It definitely has something to do with the frames. Limiting them actually changes some stuff while tinkering around with the settings (like using normal settings for Notebook).

My gtx970ssc running now at 98 to 100%. Use to run at 40 to 50%. Even if change it from high settings to standard stays the same. Says my cpu which is way older only running at 15 to 20%.

Can't update on status of it today. Couldnt get the game to reinstall as a i kept getting an unable to update patch file error. so will have to work at it tomorrow.

Thank you for the information everyone.

Joegoku, by limiting the framerate, were you able to get to a "normal" GPU usage? Or does it still seem high (relative to how it was before the patch).

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

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Originally Posted by Einmimiria

Thank you for the information everyone.

Joegoku, by limiting the framerate, were you able to get to a "normal" GPU usage? Or does it still seem high (relative to how it was before the patch).

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

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Well I just tried a few bits changing in the game. limiting FPS to 30 it uses the GPU at around 45%..as soon as I disable FPS limit and leave it as it was before 4.2 patch (unlimited) its goes to 99%-100%..its ridiculous. this game certainly doesn't use nowhere near 100% of my GPU. Maybe something that's much newer yes but not FF14. The only way I can play the game is limiting my frames and the gameplay is nowhere near as smooth as when its on full FPS. Can you please relay this to the tech support to look into?

Running the game on unlimited FPS was never an issue before 4.2 it all started after it landed. its super annoying.

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Originally Posted by Einmimiria

Thank you for the information everyone.

Joegoku, by limiting the framerate, were you able to get to a "normal" GPU usage? Or does it still seem high (relative to how it was before the patch).

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

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I think SimplyJames said everything, it is still a bit high for FF XIV, I know the requirements did change a little after 4.0 released, but there no problem appeared. So yes, it is still a bit high.

I as well have been having major issues since the last patch.

Intel i7-7700k 4.2ghz
32GB GDDR4 RAM
Gigabyte Aorus GTX 1080ti 12GB
EVGA Supernova 1100W PSU
Alienware aw3418dw

A couple of patches ago I could run this game smoothly at 110+ fps consistent at 3440x1440 in borderless windowed (running a second monitor on the side, 1080p). As of the last patch my game will instantly spike to 100% GPU utilization in task manager and suffer severe stutters in game. At one point I loaded into Ul'dah Steps of Nald and if I am looking up the steps out of the spawn room my game looked like a powerpoint slideshow, but turning away from the steps returned to normal performance. The only way that I have found to rectify this problem is to drastically neuter my game visuals (removing Stormshade, turning off HBAO+ Quality, turning off high quality model for shadows, limiting FPS to 120, running in fullscreen). Even now, it is not perfect and I will still get an occasional hiccup. After playing for an hour or two it still rises up to 100% GPU utilization and is prone to crashing.

I have rolled back my Windows 10 to prior to the last update. I have uninstalled all GPU products (Aorus GFX Engine, MSI Afterburner). I have performed a clean install of my GFX driver. Powered down and deep cleaned and released residual charge from the rig itself. Performed a clean-boot and ran only FFXIV on top of system processes.

I do not have this issue on any other game that I play/have installed. This includes Overwatch, ESO and Destiny 2.

My belief is that as of the last patch there is a major memory leak issue that needs to be found and addressed.

Just wondering, but is everyone having a problem running Windows 10?

I'm using Windows 7, i7-920 (yep 1st generation), a GTX 970 and right now I'm running two copies of the game (1920x1200 borderless windowed with all settings on high and 1152x864 windowed with everything on standard quality) and NVIDIA System Monitor says I'm only using around 30% of my GPU.

Just really suggesting it might not be the game and might be a Windows 10 update that's the cause (because didn't that already happen once before with Game mode?)

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Originally Posted by worldofneil

Just wondering, but is everyone having a problem running Windows 10?

I'm using Windows 7, i7-920 (yep 1st generation), a GTX 970 and right now I'm running two copies of the game (1920x1200 borderless windowed with all settings on high and 1152x864 windowed with everything on standard quality) and NVIDIA System Monitor says I'm only using around 30% of my GPU.

Just really suggesting it might not be the game and might be a Windows 10 update that's the cause (because didn't that already happen once before with Game mode?)

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Can at least say, that I am using windows 10.

Here is my DxDiag, becs. I forgot to send it, sry^^"

https://1drv.ms/t/s!Au8J_FryvmvdnUB5cO1aM-U6GJJP

Well, under best situations you always want maximum workload on your GPU. No 100% GPU usage would mean bad game That uses CPU for too much things That would normally do the GPU, lile unoptimized guild wars 2 or your CPU is just too weak for the GPU.
other games do this too, this is not an issue, this is normal IF you dont use any frame limiter. e.g. Assassin's Creed Origins, Battlefield or any other modern game.
but i agree in the term that something might be wrong with the ffxiv client, because most apps in Background immediately hang up with this game.

Win10 too and I have the same problem : GPU 99% => temps are high too.

I've uninstalled Geforce Experience, the high GPU usage is still here.

It might be the Windows 10 "Game Mode", it was on, I've set it off, but the problem is the same. I have no overlay.

I've downloaded old drivers from Nvidia yesterday I'll give them a try today.

Why you assume your temps are too high? Your GPU and CPU will auto slow down or increase fan speed to operate within a range.
If your PC overheat by playing FFXIV and shutdown (cause that would happen then), then your hardware is fault.

Hello,

Thank you all for your input to this thread! Thank you for playing Final Fantasy XIV! Hope to see you online.

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Originally Posted by Ariellendera

Hello,

Thank you all for your input to this thread! Thank you for playing Final Fantasy XIV! Hope to see you online.

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The Problem isn't solved yet, don't know how I should take this?^^"

Thank you for the information everyone.

joegoku, I want to collect a bit more information. Can you post your dxdiag in the forum? I could not use your link from before unfortunately.

Can you also list the following:

The settings you are using for the game, just one of the presets will work (Maximum, Desktop: Standard, etc.)
Resolution
Max fps you get at 100% GPU usage (A rough estimate is fine)

How does this compare to the GPU utilization from before the patch?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

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@DarkArvan Why you assume your temps are too high? Your GPU and CPU will auto slow down or increase fan speed to operate within a range.
If your PC overheat by playing FFXIV and shutdown (cause that would happen then), then your hardware is fault.

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You assume too many things from my post, that's not what I wrote.

Hello everyone,

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.