PS4 Constant Disconnect Temp Solution

Thanks to Jozu, we PS4 players who are having DC problems and are stucked somewhere unable to play, now we have the solution (until SE get it fixed)

Quote Originally Posted by Jozu View Post
I managed to get out of Quarrymill!
This only works on PS4 though!

Set up internet connection like this:

IP Address (set to automatic)
-DHCP host name (set to Do Not Specify)
-DNS Settings (set to Manual)
-Primary: 8.8.8.8
-Secondary: 8.8.4.4
-MTU Settings 1470
-Proxy (set to Do Not Use)

I haven't done any dungeons yet but I could escape Quarryhell

Thank you very much Jozu!

You made a better thread :) how do i delete mine?

I guess you just leave it be and let people respond here ^^

But the more the merrier, that way we can spread the word :D

Great work Jozu. And good thinking creating a thread to share the info. At least I have something to look forward to when I next try to log in.

It's a shame the community has to find a fix. I fail to see how SE couldn't of known of this temp fix somehow with all their "engineers". It's annoying that I had recently returned and bought the expansion (therefore somewhat invested as having spent money). Once the game play is complete I don't think I'll stick around after this debacle.

Can confirm, South American Ps4 Pro player here(Brazil), I was indeed able to get out of Quarryhell, seems to be alright, didn't try any dungeons, will update when I try, thanks for the tip OP and Jozu.

Edit: Just did a leveling roulette with my BLM, worked just fine.

This also worked for me, more than being able to escape, I was then able to do the Omega instance with no issues.

Thanks BlazinHart for creating a thread! No problem guys,just helping the community but this is just a temp fix.SE still needs to get this issue fixed.

*EDIT*I forgot to mention I did a dungeon like 20 minutes ago and no DC!

in a dungeon now will let everyone know how it ends and if it dc

Edit: after changing settings like written in the above post, all went fine had no d/c's at all or no latency problems probably we are up to some change

Sorry for being overly-inquisitive but why is it that these settings actually work?

Quote:

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Originally Posted by MerriMane

Sorry for being overly-inquisitive but why is it that these settings actually work?

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Not sure but i think is the mtu that fix it, because i had that dns before

the only thing i changed in fact was only the MTU and im at the fourth or fifth dungeon without problems
needles to say being a temporany fix they still have to do something, like could happen that for some ps4 user doesnt fix it

This is sad... SE costumers had to come up with the solution to a very big issue because SE didn't care to help.. this info will probably get stickied or even posted on the launcher until they fix it.

I'd like to thank Jozu and everyone who tested and sent forward this temporary fix. I was finally able to get out of Omega's solo instance. Thanl you!

At least now I'll be able to enjoy the few days of sub I've got. Dont't think I'll resub so soon; this month was the WORST experience I had with FFXIV since ARR's launch.

Can confirm along others, that this solution works!
Thank you so much for posting this solution and another thanks for Jozu!
This really made my day!

Uk resident here and can confirm that its the mtu setting that fixes it. My router threw a hissyfit at the dns numbers so i set them to automatic and it worked. Thankyou jozu and Blazinhart for sharing the info

Any workaround for PC users?

Quote:

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Originally Posted by Archael

Any workaround for PC users?

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most pc users confirm that use a VPN like wtfast it works you could try like that or like sayed here
http://forum.square-enix.com/ffxiv/t...onnects/page23
pingzapper

I'm gonna try the MTU change on PC.

Edit: Adjusting MTU at the router doesn't work. :(

I'd like to thank you also,I tried the temp fix and I was able to do the Omega solo instance,have yet to test any duties

/hugs to Jozu
Seeing how using Google dns works I tend to believe the "SE blocked a wide IP range in response to the DDoS attacks"-theory.

Can confirm it works for me also. Ran Sastasha perfectly fine with no issues at all! AND FINALLY ABLE TO LEAVE QUARRYMILL thank you so much for this information everyone!!

Still it's so weird that it only affects single characters, if it was a network issue after all. My main was stuck, but I could play with my alt on the same server just fine.
I'd think it would affect all characters, if the network connection was the problem. Can someone with a bit more understanding of this stuff explain this to me?

Thanks for this, finally able to unlock Omega and start doing dungeons again. Still waiting on an official notice though.....

Quote:

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Originally Posted by Lelila38

Still it's so weird that it only affects single characters, if it was a network issue after all. My main was stuck, but I could play with my alt on the same server just fine.
I'd think it would affect all characters, if the network connection was the problem. Can someone with a bit more understanding of this stuff explain this to me?

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Same with me here. An alt on the same server had no issue. If anyone knows I'd be interested in hearing also just out of morbid curiosity.

Sending all my positive vibes and karma to Juzo though. Worms for me also. SE should bloody learn a lesson and offer some thanks to certain community users that's at least tried to piece something together.

Just to confirm and thank Jozu again, I'm playing the game as I was previous to last maintenance. I even did DG's and V1.0!

Quote:

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Originally Posted by Lelila38

Still it's so weird that it only affects single characters, if it was a network issue after all. My main was stuck, but I could play with my alt on the same server just fine.
I'd think it would affect all characters, if the network connection was the problem. Can someone with a bit more understanding of this stuff explain this to me?

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I think what happened was like a "spider web", some players entered during a specific time SE may have set "the web" and we got caught on it. The players who played after it didn't. That's the only possibility I'm thinking right now, Or they used some IP specific block, because, as I could see, only players outside US using NA server had the problem.

SE announced a maintenance for July 7, I hope it's to fix that problem.

But if it's IP, which it would seem now, all characters should have been stuck. They're all using the same IP after all, it's not like I play on a different system with my alt, lol.

i just hope this thing wont restart with tomorrow hotfix maint

Quote:

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Originally Posted by Blazinhart

Thanks to Jozu, we PS4 players who are having DC problems and are stucked somewhere unable to play, now we have the solution (until SE get it fixed)

Quote Originally Posted by Jozu View Post
I managed to get out of Quarrymill!
This only works on PS4 though!

Set up internet connection like this:

IP Address (set to automatic)
-DHCP host name (set to Do Not Specify)
-DNS Settings (set to Manual)
-Primary: 8.8.8.8
-Secondary: 8.8.4.4
-MTU Settings 1470
-Proxy (set to Do Not Use)

I haven't done any dungeons yet but I could escape Quarryhell

Thank you very much Jozu!

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Finnally completed the duty to unlock deltascape, Thanks it works. You have made a RDM very happy

let's pray that SE don't screw this on tomorrow maintenance.
Plus give us the sub days we lost on this bs

The devs have acknowledged the problem http://forum.square-enix.com/ffxiv/t...=1#post4278228