Constant 90002 errors for non-american players on NA servers

Date & Time: Since 4-7-2017 to now, currently ongoing still.
Frequency: Every few seconds after login, max 40 seconds or so
World name: Mateus
Character name: Valar Jhungid

This is not a singular issue, lots of people have been having this and it's been over 24 hours easily now without any proper response or any sign that it's even being worked on. I cannot move housing furniture, I cannot enter duties, I cannot mount, I can't do anything anywhere or i'll have my character receive a 90002 error. The game is unplayable for me and others from the EU or other non-USA locations.

I've got exactly the same issue.

Date & Time: Since 2017-07-04 ~21:30
Frequency: Error 90002 after ~5 minutes or while zoning
World: Sargatanas
Character: Blank Oath

The game ist completely unplayable for me while I see other people moving around.
I also tried with another character on the same world and it worked without problems.

Edit: Playing from Europe (Switzerland) and hanging around in Quarrymill.

Reporting here as well.

Date & Time: Since 2107-07-04
Frequency: Inconsistent, but within 10 minutes or less of login, depending on location and actions taken.
World: Midgardsormr
Character: Emily Thelnore

As with others, I am playing from Europe (Norway specifically) and have up to now experienced no or few consistent problems with XIV's servers.

Date & Time: Since 2107-07-04
Frequency: Inconsistent, sometimes after casting a spell,mounting, or talking to a npc. But always disconnects in less than 5 minutes
World: Brynhildr
Character: L'beth Zanos

Generally I can continue seeing the chat log updating or other people moving. If I look into the sending and receiving info, sending is in 0.
I´m from Argentina using Speedy ISP, from telefonica

Date & Time: Since 2017-07-04, right after maintenance
Frequency: Inconsistent, can't enter instances or quest cs, teleport, sometimes mounting with out a disconnect within 3 min.
World: Saragatanas
Character: Yuyun Nye

I'm also playing from Europe (Germany here) without previous issues. My other character on the same world starts to get the same issues.

Date & Time: Since July 4th, Patch 4.01 especially.
Frequency: Every 2 minutes whilst trying to access Omega quest line, speak to an NPC, teleport.. Pretty much anything other than standing completely still in game.
World: Balmung
Character: Nikita Shojin

Country: Puerto Rico
ISP: Liberty PR

Microsoft Windows [Version 10.0.15063]
(c) 2017 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>tracert 204.2.229.84

Tracing route to 204.2.229.84 over a maximum of 30 hops

1 3 ms 5 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 15 ms 11 ms 10 ms 10.2.1.29
4 16 ms 13 ms 16 ms 10.1.13.73
5 14 ms 14 ms 17 ms 10.1.0.194
6 69 ms 68 ms 68 ms 84.16.8.92
7 78 ms 79 ms 78 ms 94.142.99.193
8 90 ms 95 ms 88 ms 94.142.98.202
9 164 ms 155 ms 151 ms 213.140.35.205 (This is in SPAIN in the EU - I know we speak Spanish too, but come on. PUERTO RICO is in the US!)
10 166 ms 163 ms 166 ms 5.53.3.18
11 161 ms 158 ms 168 ms ae1-0-ntt-grtamstc1.net.telefonicaglobalsolutions.com [213.140.53.97]
12 158 ms 153 ms 155 ms ae-8.r24.amstnl02.nl.bb.gin.ntt.net [129.250.2.210]
13 225 ms 218 ms * xe-0-1-0-1-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.195.45]
14 224 ms 225 ms 215 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
15 224 ms 213 ms 218 ms 204.2.229.234
16 232 ms 228 ms 228 ms 204.2.229.84

Trace complete.


C:\WINDOWS\system32>ping 204.2.229.84

Pinging 204.2.229.84 with 32 bytes of data:
Request timed out.
Reply from 204.2.229.84: bytes=32 time=217ms TTL=46
Reply from 204.2.229.84: bytes=32 time=230ms TTL=46
Reply from 204.2.229.84: bytes=32 time=227ms TTL=46

Ping statistics for 204.2.229.84:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 217ms, Maximum = 230ms, Average = 224ms

C:\WINDOWS\system32>

Ah, the ping issues return with a vengeance, hitting EU, South American and Caribbean players hard.

Folks are reporting that they can indeed play the game if they use a VPN that's in, Dallas, let's say. Meaning that SE's DDoS countermeasures are overzealous, again, (This happened in ARR after those DDoS attacks, too, lasted a couple of weeks.) because they're
restricting IPs coming from Europe. This is happening to Caribbean and South American players, because since the data center move two months ago, we're STILL being routed through Europe, despite being MUCH closer to the mainland US.

So there's been issues for us since May, awesome. If it's not one problem, it's another one... Or it's an old one!

Please, Devs, please. This is getting to be more than ridiculous. I'm especially salty because those of us in South America and the Caribbean are NOT in the EU, we can't move, there aren't any special servers for us. Before the data center move, we didn't have these terrible problems.

Here we go again.

Date & Time: Since 2107-07-04 after maintenance
Frequency: Always.
World: Primal - Brynhildr
Character: Lutiel Blazinheart
Plataform: PS4

As others, I'm stucked in Quarrymill unable to do anything but walk around for a few minutes before disconnect.

Date & Time: Since 2017-07-04 after maintenance
Frequency: disconnects immediately after entering a dungeon, can't unlock Omega Raid due to disconnect after entering Instance, disconnecting after attacking random enemies in the world, pretty much everything that requires interaction within the world with NPCs, enemies or instanced duties
World: Brynhildr
Character: Izaliths' Sin

Date & Time: 4-7-2017
Frequency: Disconnects instantly upon taking any action apart from movement or after roughly 10 seconds regardless.
World: Zalera
Character: Sigurd Alvitr

frustrating being locked out of the game over an error, I'm sort of relieved I am not the only one suffering from this. Here's to getting our stuff fixed, everyone.

Date & Time: Since 2107-07-04 after maintenance
Frequency: Always.
World: NA Excalibur (Legacy)
Character: Al Hazred
Plataform: PS4

Country: Puerto Rico
ISP: Liberty

Hey, I'm also from Puerto Rico with Liberty. On PS4 tho and been having same issue. Can't do dungeons, or duties, not even progress on a job quest or to unlock omega. Sucks really really bad. I get the d/c icon and can't do anything, but i see every more without problem, even the chat. Can't do anything, not even enjoy the new content. Keep getting the 90k's error and loose connection with the server, and my internet connection is working perfectly.

Quote:

---

Originally Posted by Raskmeth

Date & Time: Since 2107-07-04 after maintenance
Frequency: Always.
World: NA Excalibur (Legacy)
Character: Al Hazred
Plataform: PS4

Country: Puerto Rico
ISP: Liberty

Hey, I'm also from Puerto Rico with Liberty. On PS4 tho and been having same issue. Can't do dungeons, or duties, not even progress on a job quest or to unlock omega. Sucks really really bad. I get the d/c icon and can't do anything, but i see every more without problem, even the chat. Can't do anything, not even enjoy the new content. Keep getting the 90k's error and loose connection with the server, and my internet connection is working perfectly.

---

Also on Quarrymill?

The trend I'm reading into over these posts is that loading into a high population density area is an exacerbating factor, but not necessarily the only one.

For the record, the list of names I've been compiling of people posting to the forum who are having issues is over 100 now.

Date/Time: Since 7/4/2017 4:00 pm onward
Frequency: All the time
World: Cactuar
Character Euredi Branford
Platform : PS4
Country: Puerto Rico
ISP Liberty Cablevision


Having constant 90k problems, when its "stable" I can do quests, Fate's etc., but if I do any instanced content or entering a residential zone(Goblet) its a guaranteed 90k error.

Posting here too in hopes of devs to take notice.

Date & Time: Since 7/4/2017, soon after downloading the new patch.
Frequency: Constant, log in to instantly be disconnected. I managed to do a couple leves in Coerthas Central Highlands yesterday, with disconnects happening every five to ten minutes. It has now become instant.
World: Coeurl
Character: Tiny Nerd

Date/Time:July/3/2017,after the most recent DDoS attack.
Frequency:Always.
World:Jenova
Character:Jozu Joestarr
Platform:Playstation 4
Country:Puerto Rico
ISP:Liberty PR

I'm stuck in Quarrymill unable to interact with anything.Can't log out,can't dismount my chocobo,can't talk to NPCs,can't check any menus etc...After 5 minutes guess what? 90002 ERROR.The game is unplayable right now.

Date & Time:
Beginning on July 4th and persisting to the present

Frequency:
Multiple times while participating in Dungeons and Trials.

World:
Balmung (NA)

Character:
Alex Hawthorn & K'nahli Yohko

Platform:
PC

Country:
Ireland

ISP:
Sky


Dungeoning has only made me an obnoxious excuse for a party member and I am at the point where I can no longer progress in the MSQ due to the fact.

Date: 07/05/2017
Frequency: Disconnect immediately after taking any action other than movement after a few seconds.
World: NA Hyperion (Legacy)
Character: Kurt Avan
Country: Peru
Platform: PS4

Nothing can be done, I get that I have bad connection and disconnect the seconds, I can also see how there is another pj walking around the world without this problem.

Date/Time:
July 5th 2017, approx. 10AM

Frequency
Constantly, I'm stuck in Quarrymill

World
Siren

Character
Kyara Cotte

Platform
Ps4

Country
Sweden

Support chat keeps insisting that is an ISP inconsistency, told me to call My ISP.. again...

Quote:

---

Originally Posted by Thalrog

Also on Quarrymill?

---

Haven't tried to go there afraid ill get stuck since I've read the share of ppl stuck too there, but i can't progress on any quest that has a duty, nor be more than 3 min on a dungeon. And the d/c happen on the same exact moment on the duties, like for example the Hunt For Omega intermediately after riding the elevator.

Date & Time: Since the 4.01 patch maintenance (possibly earlier too), currently ongoing still.
Frequency: As soon as I mount, teleport, enter a different zone, talk to an NPC.
World name: Ultros
Character name: Elayna Valiant
Country: Netherlands
ISP: Ziggo

Ive been having a similar issue. Not as severely as many of the people in this thread, but it is of the same category of issue.

Date & Time: Since 4.01 patch.
Frequency: Every 30 seconds to 5 minutes, I get given the "90002" error code, but this only occurs within Dungeons. All other gameplay functions as normal, including other instanced content such as PVP and housing. I can also teleport and interact with NPCs with no issue. Connection issues only begin when I enter dungeons, which is causing me to be barred from progressing in my Main Scenario Quest because its a dungeon-quest.
World name: Famfrit (Primal)
Character name: Mahvis Sundmerl
Country: United Kingdom (England)
ISP: British Telecom

Date & Time: Since 4.01 patch.
Frequency: Every 30 seconds to 5 minutes, I get given the "90002" error code every time. My character is stuck in Quarrymill and can't do anything except run around (not even sprinting) before the disconnect
World name: Gilgamesh (Aether)
Character name: Jaspyr Churt
Country: United Kingdom (England)
ISP: HyperOptic

Date & Time: Since roughly 9.30am (GMT) this morning.
Frequency: Every single time I log in, I begin disconnecting immediately, but the time it takes to actually get a black screen and a disconnection error varies. As a result, I am trapped in Quarrymill, and cannot leave. No matter how far away I get from the aetheryte, whether I make it to a zone gate or simply somewhere else in the South Shroud, upon disconnecting and relogging, I will always be right back at that spot at the aetheryte where I started, with a disconnect indicator next to my name instantaneously.
World Name: Balmung (Aether)
Character Name: Vincent Valourheart
Country: United Kingdom
ISP: Talk Talk

Date & Time: 4-7-2017 following patch
Frequency: Immediate - either unable to log in, or booted within 10-20 seconds of login
World: Faerie
Character: Maebh Connolly (error does not occur on alt on Faerie or test character made today)
Country: UK
ISP: HyperOptic

Unable to do anything as booted within a few seconds of login

Date & Time: Since July 3rd around midnight
Frequency: All the time. Can't even finish a guildhest.
World Name: Lamia (Primal)
Character Name: Overture Epiphany
Country: Brazil
ISP: Vivo

Am from Puerto Rico too, i been anable to play since yesterday.

Date & time: 4-7-2017 after maintenance
Frequency: Always
World: Mateus
Character: Rin Kurosawa
Platform: ps4
The same as many of people, im stuck in quarrymill. Unable to click on anything, leave the area. All i can do is rum about which quickens the dc. Leaving me unable to play the game

Second time on support chat, again told me that my ISP seems to not be giving me any complete information about the problem.... same cold shoulder over and over again wow.

Quote:

---

Originally Posted by Raskmeth

Second time on support chat, again told me that my ISP seems to not be giving me any complete information about the problem.... same cold shoulder over and over again wow.

---

Let's blame a whole lot of different ISPs around the world... Yeah, right.

Date & Time: Since July 4th after maintenance
Frequency: All the time. Can't do anything but walk around until disconnect.
World Name: Brynhildr (Primal)
Character Name: Lutiel Blazinheart
Country: Brazil
ISP: Vivo

Quote:

---

Originally Posted by Blazinhart

Date & Time: Since July 4th after maintenance
Frequency: All the time. Can't do anything but walk around until disconnect.
World Name: Brynhildr (Primal)
Character Name: Lutiel Blazinheart
Country: Brazil
ISP: Vivo

---

First time that I can't blame my DCs on Vivo!!

Quote:

---

Originally Posted by OvertureEpi

First time that I can't blame my DCs on Vivo!!

---

True. I even called Vivo to question connection, and everything is perfect.

Quote:

---

Originally Posted by Blazinhart

True. I even called Vivo to question connection, and everything is perfect.

---

I tried reseting my modem yesterday (because it's always the solution Vivo's technicians tell us to do), but I kept DCing, so I gave up playing. Today the same thing happened.
After re-reseting the modem I was able to do a full run at Garuda. And that was it. As soon as I entered the Aery, I got the red circle of doom again!

Reporting in UK player on Balmung (Aether)
6x 90k's in a row tonight since about midnight BST

Started off being able to do a few dungeon runs, but it started playing up seriously around 0100 and hasn't relented.

Updated to 4.01 on PS4 this morning (GMT) and have been unable to stay logged at all.
Constantly disconnecting as soon as I join the server, kicked within seconds if I am doing actions, up to 5 minutes of watching everyone else run around if not. EU player. Main on Diabolos.
Can log in and play on alt on Sargatanas, including zoning.*
Can log in on main using Mobile Hotspot data on smartphone.

Sent Support Desk ticket hours ago but no reply yet.

i'm getting 90k errors ever since 4.01
the game literally unplayable

Date/Time: Since 7/4/2017 8:00 pm onward
Frequency: Constantly
World: Faerie
Character: K'talyn Tohka
Platform : PC
Country: Puerto Rico
ISP: Claro

The disconnection happens when i enter a dungeon or trial. When fighting a group of enemies after 30 to 50 seconds the disconnect icon appears and im kick out of the game with a 90002 error. I log back in, re-enter the dungeon, same problem. When its exploring other maps or gathering activities i dont experience this problem. During the early morning of July 4th, this disconnection wasn't present, but started in the evening from 8:00pm Eastern Time.

Thank you for your time.

Quote:

---

Originally Posted by Blazinhart

Date & Time: Since July 4th after maintenance
Frequency: All the time. Can't do anything but walk around until disconnect.
World Name: Brynhildr (Primal)
Character Name: Lutiel Blazinheart
Country: Brazil
ISP: Vivo

---

Same. Since patch - reproducable with basically every Teleport. Even if it's to an Aetheryte in the same area. After Teleport 90002.

Date & Time: Since July 4th after maintenance
Frequency: Especially after every teleport
World Name: Hyperion
Chracter Name: Kardina Hyuven
Country: Germany
ISP: TeleColumbus

ISP:
EE
Type of Internet Connection:
DSL
Internet Connection Speed:
Download: 18.49Mbps Upload: 1.13Mbps
Date & Time:
After 04/07/2017 maintenance. Always occurs under the steps conditions since patch 4.01 installed
Frequency:
Always
World:
Ultros
Character Name:
Don Piano
Class/Level:
WHM l69
Party or Solo:
Solo
Race: Lalafell M
In-Game Time:
Occurs at any game time under the conditions stated
Steps:
Error occurs when mounting, interacting with objects, any monster begins attacking, dismounting and teleporting

Country: United Kingdom