Two Computers; One Account - How do I avoid locking myself out?

As the title suggests, I have two computers. I have a desktop in a room that gets hotter than the sun when the temperatures climb, and a laptop that I use to retreat into a cooler spot in my house during these times. I wanted to play FFXIV on the laptop during such a time (I mainly play on the desktop), downloaded the game and installed it, but when I went to sign in it immediately locked down on me. I don't want to have to deal with the headache of having to reset my password every bloody time I want to play the game on either computer, temperature depending. Is there any way to make the game recognize my two computers so that it won't do this to me every time I want to play the game?

After you reset password once or twice it will recognize your other login location.

Use the security token app. It's a good idea in any case. :)

That's weird. Every other week I have to play on a laptop as I travel and I have zero issue playing between the 2. All I do is transfer my UI settings when I change over.

Do you have an authenticator? I'm wondering if you not having an authenticator would result in it not trusting you moving computers? That would be my only guess for you being locked out.

Use security token and won't have to worry about get accounted locked and having to change password.

I've never had that issues, and play on either mine or the hubbys laptop, as well as the PS4. Do you have the token?

As everyone else has mentioned. If you have a security token, or the security token app on your cellphone you shouldn't need to worry about that issue again. just understand if you choose to use the token/app, you will need to have access to the token/app everytime you choose to log in. So if you travel, make sure you take it with you!

(Also, for the iOS/Android app version, MAKE SURE YOU WRITE DOWN AND SAVE THE RECOVERY CODE unless you wanna spend a long time on the phone waiting to recover your acct should you ever lose your phone, remove the app or get locked out of your acct for whatever reason.)

Regardless, the token/app offer an extra layer of security to ensure you're acct never gets hacked and also enabling a token will allow you to choose one of the Aethrytes in-game as a free destination that will cost ya ZERO gil.

Okay, so it sounds like I should look into this token thing. Oi vey does Square like taking my money. Ah well. Thanks everyone, hopefully this works.

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Originally Posted by ValisAsha

Okay, so it sounds like I should look into this token thing. Oi vey does Square like taking my money. Ah well. Thanks everyone, hopefully this works.

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Or download the free app version for a smart phone or tablet. But hey if you want to spend money more on you person.

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Originally Posted by ValisAsha

Okay, so it sounds like I should look into this token thing. Oi vey does Square like taking my money. Ah well. Thanks everyone, hopefully this works.

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It's free on your phone.

The token is free on a cellphone lol

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Originally Posted by ValisAsha

Okay, so it sounds like I should look into this token thing. Oi vey does Square like taking my money. Ah well. Thanks everyone, hopefully this works.

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I thought the smart phone app was free, and the app is far more convenient than the physical token.

Figured Square would have charged for the app, but it looks like it's free as people are saying... but completely and utterly broken from what the reviews are saying. Yikes. Anyone with the alternatives know if it's in any better shape?

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Originally Posted by ValisAsha

Figured Square would have charged for the app, but it looks like it's free as people are saying... but completely and utterly broken from what the reviews are saying. Yikes. Anyone with the alternatives know if it's in any better shape?

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People only post reviews when things don't work. There's a thread around dedicated to someone fearing the app and it's just page after page of people saying they've never had issue with it- myself included.

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Originally Posted by Greedalox

People only post reviews when things don't work. There's a thread around dedicated to someone fearing the app and it's just page after page of people saying they've never had issue with it- myself included.

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All right. I'll give it a shot, though I do have this old-world mentality of trusting physical objects more than digital ones (and my ToR and Blizzard Authenticators have yet to fail me despite being quite old now), so I might pick up the physical one at a later time if the app fails.

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Originally Posted by ValisAsha

Figured Square would have charged for the app, but it looks like it's free as people are saying... but completely and utterly broken from what the reviews are saying. Yikes. Anyone with the alternatives know if it's in any better shape?

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The app works fine I have used it since 2.0 launched and recently switched phones was able to deactivate it from old phone and download and active it on new phone and continue using it without any problem so no it not completely and utterly broken.

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Originally Posted by ValisAsha

All right. I'll give it a shot, though I do have this old-world mentality of trusting physical objects more than digital ones (and my ToR and Blizzard Authenticators have yet to fail me despite being quite old now), so I might pick up the physical one at a later time if the app fails.

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I used to have the physical authenticator, but switched to the app when they released it. I've never had any issues with either.

Thanks for the help everyone, I'm back in the game now. Hopefully when the weather heats up, the laptop won't cause me any problems with the game. Glad Square is so anal-retentive about security, even if it does result in much head smashing on desks. =D

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Originally Posted by Lyshell

Or download the free app version for a smart phone or tablet. But hey if you want to spend money more on you person.

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I had to spend the money on a physical authenticator. The smartphone/tablet app is for iOS/Android only. I use Windows Phone. There's no WP version! My tablet is also Windows.

I didn't even have to read the body of your text to give you this answer because this question pops up here and there.

Long story short; You should be using a security token anyways:

A physical security token came with 1.0 and ARR. I have been using my 1.0 one ever since, it sits just under my monitor, love it!
I distrust that I wont lose phone/it will die somehow so I wont use the phone app, but you use what is best for you.

^_^)v

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Originally Posted by Niqote

I distrust that I wont lose phone/it will die somehow so I wont use the phone app,

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That why they give you a removal code, so the security token can be removed from account if this was to happen.

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Originally Posted by Lexia

That why they give you a removal code, so the security token can be removed from account if this was to happen.

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It's far easier for me to use my same trusty old 1.0 security token XD.
I have another one as a backup already from the ARR box for the day it eventually perishes... if that day ever comes. /herosneverdie

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Originally Posted by Taika

Use the security token app. It's a good idea in any case. :)

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This. I've never had a problem using it.

That said, make sure you follow instructions for removing it when you do major OS updates or you will have the same problem.