Went to log on this morning and I find my Stormblood has been unregistered from my service account and my code does not work. It was pre-ordered for me by a friend. I'm not even sure where to begin looking to fix that, I got no new emails from SE regarding this.
Wat do? x_x
Woke up this morning to Stormblood being unregistered
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06-24-2017, 07:09 PMPumpkin4554Woke up this morning to Stormblood being unregistered
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06-24-2017, 07:14 PMNiqote
You need to enter your game code on Mog station... you only registered your early access code. Check your email?
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06-24-2017, 07:19 PMPumpkin4554
I'll have to poke at the friend who bought it for me then. I didn't get an email with a new code in it, but they may have since they bought it? Idk.
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06-24-2017, 08:42 PMDarkstorms
I had to log into my square enix account to get my code i wasn't emailed or anything and it wasn't particularly clear that i had to do this to keep playing stormblood. Given you got gifted the game you might have to get your friend to check there square account though i'm not sure.
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06-24-2017, 08:45 PMKaoruTayaWhere i have to go to redeem the code ? I don't have anything in the email and the early access code is already registered to my account.Quote:
Originally Posted by Darkstorms
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06-24-2017, 08:45 PMVaer
Whoever gifted it to you should have gotten the actual game code. Just login to mog station and add it to your account. If they bought it from SE, they can login to their storefront and check the order. The code should be there.
http://na.finalfantasyxiv.com/lodest...ac06cca462cfc4Quote:
End of Early Access
Early access will end on Friday, June 23, 2017 at 11:59 p.m. in the time zone for the registered account’s region (NA: PDT, EU: GMT, JP: JST). Please register the full FINAL FANTASY XIV: Stormblood registration code or promotion code before this time to continue playing after the Early Access period.
* Users who pre-ordered the PlayStation®4 PSN download version will already be fully registered from the time they pre-ordered the game, so they will not need to register a separate promotion code.
Registration InstructionsQuote:
* Even if you have registered a pre-order bonus code for early access, you will still need to redeem your full FINAL FANTASY XIV: Stormblood registration code or promotion code to continue playing the Stormblood expansion pack.
http://na.finalfantasyxiv.com/lodest...1c251227757696 -
06-24-2017, 08:51 PMNatsuki
in the orrder confirmation mail should be a button that says "click here to get acces to your products" click on it, and there you can see your full game code, i had the same thing this morning and i registerd via the launcer since it prompted me
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06-24-2017, 08:58 PMKaoruTayaMy code was buyed at kin_guin without "_" as a present for me. I have the preorder code converted to the 20 digit number of the early acces and nothing more =(Quote:
Originally Posted by Natsuki
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06-24-2017, 09:03 PMNatsuki
Oh yeah i orderd from SE store so... and what about the mail from kinguin ? nothing in there ? ask your friend ? or conctact kinguin support ? that's all i can think off at the moment!
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06-24-2017, 09:05 PMKaoruTaya
They opened a ticket now, but no mail from there =( well i have to wait some more.
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06-24-2017, 09:08 PMNatsuki
Good luck ! i hope it gets sorted soon ! not sure if it's comforting but, heavensward and older zones are still accessible as you can register you SB code later in your mognet acount
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06-24-2017, 10:34 PMBixillarlaAs long as they were not logged out in a Storm Blood area. If they were then they won't be able to log in that character until they register Storm Blood to their account.Quote:
Originally Posted by Natsuki
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06-24-2017, 10:43 PMPaladinleedsI don't see why they couldn't do what happened to me when I transferred. Logged out in The Lavender Beds, transferred (free transfer), logged back in to find they'd teleported me to Ul'dah (starting city, since I started as a Gladiator)... why not do the same there if someone hasn't registered Stormblood in time instead of just locking them out of their character?Quote:
Originally Posted by Bixillarla
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06-25-2017, 12:06 AMdhaldenwangSame thing
Same thing happened to me. I am trying to get the updated key from the person I got the early access key from.
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06-25-2017, 01:03 AMdejiko_san
If you bought it from the SE store, there's a button to get your code :)
1. Log in and go to your orders section
2. Look at the entry for stormborn and you'll see:
FINAL FANTASY® XIV: STORMBLOOD™ [whatever edition you bought]
Unlock Code
3. Click Unlock Code
4. It'll bring you to a page and tell you how to copy paste the code into mog station to unlock your expansion.
5. Note: The code is a one time use code so be sure you're on the right service account before you use it.
Hope it helps! -
06-25-2017, 01:18 AMSammix87
In case some of you don't know, there is an issue with some of the registration codes that come with the physical copy of Stormblood. If you tried using one of the codes from a physical copy you may need to contact Square Enix for a new code. This is what I had to do.
https://support.eu.square-enix.com/f...76454&ret=main -
06-25-2017, 03:47 AMLRolandYou're the best. I had the same situation as the OP, but I did register the code on the mog station that was given after registering the pre-order code through the early access website (whew). Then bam, all gone and nearly had a heart attack.Quote:
Originally Posted by dejiko_san
The store was the way to go. Maybe I missed a step before, but this solved it completely with easy to follow steps. Thanks.