Mog Station shows I don't own Stormblood, yet I'm in the early access

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Originally Posted by kattzkitti

Can confirm that I've received the registration code on my Square Enix Online Store account. Had to access my order history, and then click on the Unlock Code option under my Stormblood purchase. Apparently it redirects to the proper registration code page now rather than the early access code page it had shown previously. All registered and good to go now.

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I'm also seeing many people using their Stormblood Collector's Edition mounts already, even though no code has been sent out.

I'm apparently not the only one who's dealing with this.
http://forum.square-enix.com/ffxiv/t...d-Registration

If you're on PSN you own it. It just has to activiate the actual game. I dunno why it treats it as different but it does. Same for the codes, PS4 users - me- get the items today apparently. I might be wrong on this as I only have the standard version but I dunno. I did get items in the mail from preordering so I dunno.

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Originally Posted by Hikuras

If you're on PSN you own it. It just has to activiate the actual game. I dunno why it treats it as different but it does. Same for the codes, PS4 users - me- get the items today apparently. I might be wrong on this as I only have the standard version but I dunno. I did get items in the mail from preordering so I dunno.

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I am on PC, but it's still strange that Mog Station is saying I don't own the game when clearly I do since I'm actively playing the early access.

Early Access is just the pre-order code. SB access will be removed if you don't add the actual retail code onto your account before the grace period is up which is around 3 days or June 23rd.

The other platforms you need to enter the retail code from the vendor before you actually technically have SB on your account. It is separate from the pre-order/EA code.

PSN doesn't need you to enter a code since they just flag your account with it when you purchase it automatically.

The code should be sent out tonight I believe if you ordered from SE.

I did get preorder items in the mail today even though I don't have a registration code yet.

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Originally Posted by Vaer

Early Access is just the pre-order code. SB access will be removed if you don't add the actual retail code onto your account before the grace period is up which is around 3 days or June 23rd. The other platforms you need to enter the retail code from the vendor before you actually technically have SB on your account. It is separate from the pre-order/EA code. PSN doesn't need you to enter a code since they just flag your account with it when you purchase it automatically.

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That's the thing though, they haven't sent me a registration code. It's beyond strange that the early access code doesn't register the product to your account, since you have to actually purchase the product in order to get the early access code in the first place. They have my money, where's my code?

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Originally Posted by ToniRomo

The code should be sent out tonight I believe if you ordered from SE. I did get preorder items in the mail today even though I don't have a registration code yet.

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It states on the Lodestone that registration started this morning, almost 12 hours ago.

I haven't got mine yet. That said. Our EA code should be good till friday I heard? So I'm not fretting. I believe this is how I did things during HW.

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Originally Posted by kattzkitti

That's the thing though, they haven't sent me a registration code. It's beyond strange that the early access code doesn't register the product to your account, since you have to actually purchase the product in order to get the early access code in the first place. They have my money, where's my code?

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They'll probably send them out tomorrow since that is when the game is released.

Registration opened up early probably because it has launched in Japan.

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Originally Posted by TitaniaZero

I haven't got mine yet. That said. Our EA code should be good till friday I heard? So I'm not fretting. I believe this is how I did things during HW.

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This is what I've heard as well, hopefully that's true, as I'm also still waiting on my code, despite having recieved the earrings/RDM minion. So here's to hope I suppose.

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Originally Posted by Vaer

PSN doesn't need you to enter a code since they just flag your account with it when you purchase it automatically.

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I'll be honest, this is the main reason I order the digital from PSN. I never have to worry about registration codes and all that, and not receiving an access code on time. It's just automatic. It's such a headache remover.

I got my CE code immediately after I bought it on Steam those weeks ago. I find it weird that the codes have not been sent out yet for other players.

Are you sure it's the game registration code and not the early access code?

I don't have my code, either. I purchased a PC download. It'd be nice if they had information a little more clear and all in one place.

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Originally Posted by Ferrasper

I got my CE code immediately after I bought it on Steam those weeks ago. I find it weird that the codes have not been sent out yet for other players.

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Steam works a little differently. For whatever reason, we got all our codes immediately but couldn't use them. Anyone purchasing from SE directly needs to wait until tomorrow, I believe.

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Originally Posted by Syfurion

This is what I've heard as well, hopefully that's true, as I'm also still waiting on my code, despite having recieved the earrings/RDM minion. So here's to hope I suppose.

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Yep, it is true! Early access lasts until Friday night at midnight.

Regarding when the full digital game codes will be sent out, it will vary retailer to retailer because they usually "release" purchased games on release dates. When it comes to the Square Enix Online Store (NA), codes will be sent out shortly to coincide closer to the June 20th launch timing. The reason the Lodestone announcement went live this morning (the 19th) instead of tomorrow is to coincide when the Mog Station actually began accepting codes. Some users received their physical shipments today and are able to redeem the codes (similar to how PS4 users can now tie their full game code to their SE account).

We definitely understand the anxiousness of wanting your code ASAP! Hang tight a bit longer!

Should warn that you get booted from the game if you are on digital PS4 copy to redeem that code...

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Originally Posted by kattzkitti

That's the thing though, they haven't sent me a registration code. It's beyond strange that the early access code doesn't register the product to your account, since you have to actually purchase the product in order to get the early access code in the first place. They have my money, where's my code?

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Afaik places like Amazon don't charge until the product is released but send pre-order code out prior to that so if they did what you suggest they do people could just pre-order ender the code and then cancel their order.

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Originally Posted by Bayohne

Yep, it is true! Early access lasts until Friday night at midnight.

Regarding when the full digital game codes will be sent out, it will vary retailer to retailer because they usually "release" purchased games on release dates. When it comes to the Square Enix Online Store (NA), codes will be sent out shortly to coincide closer to the June 20th launch timing. The reason the Lodestone announcement went live this morning (the 19th) instead of tomorrow is to coincide when the Mog Station actually began accepting codes. Some users received their physical shipments today and are able to redeem the codes (similar to how PS4 users can now tie their full game code to their SE account).

We definitely understand the anxiousness of wanting your code ASAP! Hang tight a bit longer!

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I hope it comes soon, as atm it has now stopped me from accepting 60+ quest and telling me I need SB.

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Originally Posted by Masekase_Hurricane

I hope it comes soon, as atm it has now stopped me from accepting 60+ quest and telling me I need SB.

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That sounds like you haven't actually registered your Early Access code. The EA code is essentially a temporary Stormblood pass.

Guys, guys! I was just able to unlock the stormblood activation code from the NA square store! Go, go, go go!

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Originally Posted by Relisa

Guys, guys! I was just able to unlock the stormblood activation code from the NA square store! Go, go, go go!

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Will applying it disconnect you? :x

No. I applied it, but I am not logging off to get the moogle mail. Just got on from a 2k queue lol.

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Originally Posted by Relisa

No. I applied it, but I am not logging off to get the moogle mail. Just got on from a 2k queue lol.

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Ah fair enough!
ty ♥

Also you don't have to log out, just send a request through the mail moogle!

I got my Stormblood code today in an e-mail from the Square Enix Store, but when I try to enter it in the Mog Station, it tells me the code is incorrect. I've tried three times and also tried copy / paste as well. No luck.

Please assist.

Still no news here, no code, nothing :(

I didn't get an email but when I went back to the orders page on square enix store, the code listed underneath had changed from the pre-order one to the proper SB one. I entered that into mog station and it worked fine.

On EU account, yet to receive any email/code. :(
Sad miqo is sad.

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Originally Posted by seraseth

I didn't get an email but when I went back to the orders page on square enix store, the code listed underneath had changed from the pre-order one to the proper SB one. I entered that into mog station and it worked fine.

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Thanks for that. This page was updated for me as well!

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Originally Posted by seraseth

I didn't get an email but when I went back to the orders page on square enix store, the code listed underneath had changed from the pre-order one to the proper SB one. I entered that into mog station and it worked fine.

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edit: Says I have the full version now! yay

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Originally Posted by FinaSel

I got my Stormblood code today in an e-mail from the Square Enix Store, but when I try to enter it in the Mog Station, it tells me the code is incorrect. I've tried three times and also tried copy / paste as well. No luck.

Please assist.

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Did you click the long red bar on the account section that mentioned expansion code? I made that same mistake. xD

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Originally Posted by Relisa

Guys, guys! I was just able to unlock the stormblood activation code from the NA square store! Go, go, go go!

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Looks like this worked.

Logged into the Square-Enix store, went to my orders, and under Stormblood was an 'Unlock Code' link. Clicked that and it gave me a 24-char code to enter in the Mog Station.

Items in the mailbox when I logged in.

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Originally Posted by FinaSel

I got my Stormblood code today in an e-mail from the Square Enix Store, but when I try to enter it in the Mog Station, it tells me the code is incorrect. I've tried three times and also tried copy / paste as well. No luck.

Please assist.

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Click Account Management. There should be a giant bar that says Recruiter Expansion or something similar. That's where you put in the code. :)

On EU account.

Didnt receive anything. Is there any EU that did receive the code?

Anyone receive their code for EU accounts yet?

I still haven't got mine either. It's just unbelievably crappy service that they didn't send this out instantly when you bought the game and then as a reminder when early access started but SE makes everything around buying things from them insanely complicated for no good reason at all. I truly believe that the only reason they make such good games is because they have to be that much better than everyone else to make up for the intolerable customer service.

EU here and just like the others from the same region, i haven't gotten my code yet. Tried to refresh my product page and it's still the 18-digit pre-order code. Checked the actual stormblood product page and still says it's open for "pre-order" so i guess it's sloppier here...

Sadly still waiting around for my EU Code.

Greetings,

As pointed out by several people in the thread so far, the NA Square Enix Online Store has begun adding the full game code to your order!

1. To find it, visit the Square Enix Online Store and log into your store account.
2. Select the "Your Orders" tab, and find your Stormblood digital purchase (Standard or CE).
3. Click "Unlock Code" and you'll be taken to a page displaying your code!
4. You can find the instructions on how to redeem in our recent Lodestone announcement!

As for EU orders from the store, I'll poke the SE Europe team and ask them to confirm that for you all!

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Originally Posted by Bayohne

Greetings,

As pointed out by several people in the thread so far, the NA Square Enix Online Store has begun adding the full game code to your order!

1. To find it, visit the Square Enix Online Store and log into your store account.
2. Select the "Your Orders" tab, and find your Stormblood digital purchase (Standard or CE).
3. Click "Unlock Code" and you'll be taken to a page displaying your code!
4. You can find the instructions on how to redeem in our recent Lodestone announcement!

As for EU orders from the store, I'll poke the SE Europe team and ask them to confirm that for you all!

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Yes, please. EU here too, and no news whatsoever from the EU store, the code is still the EA code v.v

Yup, EU here. Went to unlock the registration code in the SE store, and was given the same code that unlocked the Early Access code.