Preferred world transferr error code: i2501

I keep getting this error when I try to do the preferred world transfer. Anyone know what it is and how I can fix it?

You cannot use this function.
Please contact the SQUARE ENIX Support Center for additional details.
Error Code: i2501

Quote:

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Originally Posted by MadoushiAlsief

I keep getting this error when I try to do the preferred world transfer. Anyone know what it is and how I can fix it?

You cannot use this function.
Please contact the SQUARE ENIX Support Center for additional details.
Error Code: i2501

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I have the exact same issue, have you found any solutions yet?
I figured my account is blocked. I've contacted SE and changed my password, now awaiting a response.

Me and friend trying to world transfer, have the same error. I created ticked but there is no answer yet.

I get the same error. Also waiting for SE to reply.
My issue is, I'm living abroad, and my game is US version.
It's a way to prevent account theft, and also to prevent me giving SE my money.....

I'm having same error.
Trying to transfer to the New World - Omega from Cerberus.
3 days are gone and No Luck - keep getting i2501 Error
contacted SQUARE ENIX Support Center, yesterday received standard answer. Now waiting for further responses.
Have no idea why this happend..

Still waiting....
Can't play, congested server.
Early accesss is awesome.

I received an email today.

"Thank you for contacting SQUARE ENIX support,
Unfortunately the SQUARE ENIX Support Center cannot assist with this issue via email. In order to further assist you, we will need you to contact us via phone or chat, and the SQUARE ENIX Support Center will be happy to assist you.
Chat Support <Toll Free>
To contact our Chat Support Team, please return to the SQUARE ENIX Support Center website and create a new ticket for your issue. Select the "Chat Support" option, and this will connect you directly to an agent that will be able to assist you."

I would advice everyone to call them once and for all, it seems to be an IP address issue from what i gathered.

Chat support?
I read it. It's available Monday to Friday.
So not available now. My time zone is different. This will not be fun.

My problem is solved somehow
I just tried again today and it worked

Mine too, try it out guys, i think the error been fixed.

I've contacted TS via chat today, after that all worked. I'm on new server now. Friend also.

I was able to transfer. Thank god!