Why not have queue for instanced cutscenes

I apologize if this has been posted before, but it sounds good to me. I wouldn't mind a queue like set-up for these. Similar to dungeon queues.

That would control the amount of people going in these servers (a win for SE), and we would all know our number and estimated time till entry. (a win for us)

This is a good idea. WoW already does this for their scenarios.

Too much effort for such a temporary issue.

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Originally Posted by Iceman826

I apologize if this has been posted before, but it sounds good to me. I wouldn't mind a queue like set-up for these. Similar to dungeon queues.

That would control the amount of people going in these servers (a win for SE), and we would all know our number and estimated time till entry. (a win for us)

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Probably because there is no need for it. It's not the cutscenes, it's the solo-instanced battle. Cutscenes are entirely on the client end.

It's been brought up before (because people sometimes want to play the solo content again, I'd love to play the Red Baron sequence again near the end of HW's MSQ for example) that these probably should be redo'able in some shape anyway, and being able to queue for them would solve this problem at the same time. It's not something they can engineer into the game overnight obviously.

The easiest temporary fix would be to temporarily disable cross-realm support so that the instances aren't shared across the data center. That would isolate the problem to just Balmung for example and thus they could probably manage it better.

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Originally Posted by Gramul

Too much effort for such a temporary issue.

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It really shouldn't be that much effort, compared to the massive effort they're undoubtedly doing now. The Smith already has a system for nonrepeatable solo instances.

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Originally Posted by Finnfinite

compared to the massive effort they're undoubtedly doing now.

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What effort? All they have to do is wait till more people log out and more people can slip through, relieving the focused congestion.

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Originally Posted by Gramul

All they have to do is wait till more people log out and more people can slip through, relieving the focused congestion.

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except this doesn't really fix the issue which is they weren't prepared for how many people would be doing all this new content at once. they should have redunancy server clusters set up for this but apparently that's too much

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Originally Posted by Wildsprite

they should have redunancy server clusters set up for this but apparently that's too much

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It would be. Why spend the time and money when the worst that will happen is complaints for a few days?

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Originally Posted by Gramul

It would be. Why spend the time and money when the worst that will happen is complaints for a few days?

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you are thinking short term. what happens when 5.0 is released? probably more of the same. redunancy server clusters should be in place regardless. and think about this. they have redundancy for the new areas. why not instances too? sorry but instances regardless of size should have redundancy.

several other MMOs I have played have a redundancy set up. the more people in a area the more instances of it appear. these are free to play MMOs. FFXIV is a pay to play MMO. it should have these redundancies

I heard that people were already line up in queue doing story quest. Can't you guy just do that too?

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Originally Posted by Wildsprite

you are thinking short term. what happens when 5.0 is released? probably more of the same.

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And like this time, the issue solves itself relatively quickly and people forget about it.

The cheaper long term solution is to not bother with it, because there's virtually no standing consequence.

Considering that Square Enix is still learning in comparison to other companies that have run MMOs for longer I can definitely see them learning from this. In the future, they'll likely add even more countermeasures for such an issue.
They did have measures in place for everything else. This just wasnt an issue like it was in previous releases. I am atleast hoping it'll be a good learning experience for them. ¯\_(ツ)_/¯

SO much this!

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Originally Posted by Neri

I heard that people were already line up in queue doing story quest. Can't you guy just do that too?

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Lining up solves nothing.

Instance slots are shared between an entire data center.

So first, in order for a line to work EVERY world on the data center would have to line up nicely with no communication between them.

Second, since you're involving multiple worlds, it wouldn't be as simple as "see a person walk away, next person clicks". Someone on Zalera may finish the instance, and the next person who happens to click might be on Balmung. There's no way to organize that.

We HAD lines. For hours. The line on Balmung, I watched for four hours. One person got through.

One person.

Four hours.

Lines solve nothing.

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Originally Posted by Vespar

Considering that Square Enix is still learning

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How? No, seriously, how? FFXI has been 15 years, this game it happens every expansion They should know by now that having a bottle neck like this causes these issues.

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Originally Posted by rabbitzero

How? No, seriously, how? FFXI has been 15 years, this game it happens every expansion They should know by now that having a bottle neck like this causes these issues.

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FFXI doesnt use the same kinds of instancing systems that XIV does all so its kinda apples to oranges there.. AND NO, in the last few launch windows we had, instanced battle queues were not the issue but rather logging in and not get 90k'd within seconds. Those were the major issues. They actually did put measures in place this time to make sure folks could access the new zones in relative comfort. Those measures made it easier for folks to get into an area, but because of that, its quickly bogged down the instanced battle queue due to the very fact that so many more users are able to be in the zone than we previously had with prior launches.

So yeah, they did learn from the past, but their attempt to alleviate an issue from the past has created an entirely new set of problems.

Square has run an MMO longer then Blizzard Final Fantasy 11 came out in 2002 while WOW came out in 2004

Proper planning could have avoided the issue. Not funneling everyone into the same bottleneck 20 minutes into the expansion is MMO expansion 101. This is why most other MMOs are gating less and less and offering more and more jump points into the new content to spread everyone out as much as possible. Setting up the story so you could access multiple different paths and avoiding any instanced content until a little deeper into the leveling process would spread everything out and mitigate the lack of hardware to support a giant focused influx like this. Sure it doesn't make sense to obtain enough hardware to run clean through a huge spike, but that is a shortcoming you ought to be aware of and design around.