Apology from Yoshi

http://na.finalfantasyxiv.com/lodest...221440dd7b8156

Well then, at least they are sorry about this blindly obvious and completely foreseeable event taking place.

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Originally Posted by Litewraith

Well then, at least they are sorry about this blindly obvious and completely foreseeable event taking place.

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Maybe they sold some world firsts through a quest no one can get past.

At least now I know they're working on it and not just expecting us to sit there hammering Raubahn for days straight.

That makes me feel a lot better about leaving it for the time being to level SAM and catch up on level 60 job quests, even if that's not what I wanted to do first.

I have an idea when they finally fix the problem why not add a new line of dialouge to Raughban which lampshades this issue somehow like "Thanks for putting up with my stubborness"

i dont care about the instence's il wait as long as i have to for that not to be a problem

i just want to log in and not dc 5 mins later ;-;

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Originally Posted by Litewraith

Well then, at least they are sorry about this blindly obvious and completely foreseeable event taking place.

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To be honest, this is exactly the approach they should do. Note that it wasn't stated to have been an unforeseen/unexpected occurrence. I'd imagine that all they're doing on their end is just optimizing where possible, but the primary approach is to let the players do their thing until it has died down. It's key to remember that it's a temporary problem that will probably last until a week or two after official launch, maybe longer if you just want to look at weekends. That limitation being imposed will likely be lifted within the first week.

Apparently its too much to expect a product to work when released. Now I can't even play PotD without getting disconnected from the servers.
This has been such a wasted day...

Isn't this what preorders are supposed to prevent?

Hey, can we at least get an appology minion? I suggest a wind-up Raubahn holding a crossing guard stop sign.

I'm surprised the "JUST GIVE THEM TIME" team did not show up in this topic already...

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Originally Posted by Chevronone

Isn't this what preorders are supposed to prevent?

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This is why you need open betas with story instances available, let's them see these issues coming up ahead of time, spoilers or not doesn't matter. Dealing with technical issues like this is way more important.

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Originally Posted by Chevronone

Isn't this what preorders are supposed to prevent?

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I don't find early-access to be anything more than just what's being said. You get to experience something before others, akin to special midnight showings of new popular movies. Damn right it's gonna be packed as hell, probably uncomfortably so, but that's part of the price you pay if you wanted it at that time. Hell, there's even the risk of it being completely ruined because there's so many people lol.

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Originally Posted by Welsper59

I don't find early-access to be anything more than just what's being said. You get to experience something before others, akin to special midnight showings of new popular movies. Damn right it's gonna be packed as hell, probably uncomfortably so, but that's part of the price you pay if you wanted it at that time. Hell, there's even the risk of it being completely ruined because there's so many people lol.

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Thing is though, that even if it didn't happen at early access it's going to happen on the 20th when the gates open and everyone else starts coming in. This should have been set up ahead of time.

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Originally Posted by Matrinka

Hey, can we at least get an appology minion? I suggest a wind-up Raubahn holding a crossing guard stop sign.

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I'll take a day or two of free time.

Oh I know this will never happen again because they will never use this method early in an exapnsion and in the MSQ. That will be the true fix.

Now.. if only I can get past the Steps of Cold Steel....

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Originally Posted by Litewraith

Well then, at least they are sorry about this blindly obvious and completely foreseeable event taking place.

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and then , we are so sorry please just wait your turn

Been hammering at this for hours (I logged in the moment servers went up) and I am determined to get through it. I kind of wonder if we will get any sort of compensation for this.

This may just be grumpiness from a lack of sleep, but I find this to be very bitter. We moved the datacenter to a rather unfavorable place for a larg number of players; and those players swallowed this bitter pill in hope for a more stable launch/early access, but the launch/ea turned out to be a disaster anyway. I also really feel for the people who took time off work just to run into this.

On a different note, considering how other instanced content seem to be working fine, I wonder if they are able to take resources from maybe less popular instances and use them to let more people into coldsteel.

Also, if they seen this ahead of time, I felt like they could have at least implemented a queueing system so people really could hold a spot in an actual line and do other things while waiting for their turn instead of having to hammer away at Raubahn. Raubahn basically became the moogles of Stormblood.

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Originally Posted by Matrinka

Hey, can we at least get an appology minion? I suggest a wind-up Raubahn holding a crossing guard stop sign.

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One of my FC mates was just saying that SE should give us some kind of compensation for this. I'm not exactly inclined to disagree.

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Originally Posted by Khalithar

One of my FC mates was just saying that SE should give us some kind of compensation for this. I'm not exactly inclined to disagree.

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New expansion?

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Originally Posted by Valkyrie_Lenneth

New expansion?

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No. :p Compensation implies them giving us something extra for free because of this issue.

Another idea I had was for them to just give us automatic quest completion for this and let us view the cutscene so we can move on.

And now I'm really glad I didn't take any days off for this. I get the situation, I really do but I might make my weekend centered around playing my leftover PS4 games.

I'm wondering if the reason for the throttling is to force players to slow their pace through Stormblood's content.

At least, it would be the first time I've seen a JP dev show concern over player completion speed, IE, Nintendo's open worry about early Splatoon players hitting level cap in a few days, when they expected it to take weeks to months.

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Originally Posted by Welsper59

I don't find early-access to be anything more than just what's being said. You get to experience something before others, akin to special midnight showings of new popular movies. Damn right it's gonna be packed as hell, probably uncomfortably so, but that's part of the price you pay if you wanted it at that time. Hell, there's even the risk of it being completely ruined because there's so many people lol.

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True but if, lets say, during an early midnight showing of a new hit movie, the screen keeps going black for extended periods of time and then eventually freezes to the point that they tell everyone to go home, people would be out for blood and said location would be issuing a lot of refunds and free tickets. Only in games do people seem inclined to give companies a free pass. At this point, I'd say at the very least some free game time is in order. Maybe I'm not recalling correctly but I feel like they did that for HW early access people because that first weekend it was almost unplayable for hours at a time.

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Originally Posted by Khalithar

One of my FC mates was just saying that SE should give us some kind of compensation for this. I'm not exactly inclined to disagree.

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On WOD launch Blizzard gave everyone who logged on during the first week a free extra week of gametime because the first 2 days of the expansion were pretty much unplayable.

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Originally Posted by Ametrine

I'm wondering if the reason for the throttling is to force players to slow their pace through Stormblood's content.

At least, it would be the first time I've seen a JP dev show concern over player completion speed, IE, Nintendo's open worry about early Splatoon players hitting level cap in a few days, when they expected it to take weeks to months.

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Which wouldn't be a problem except for everything that is locked behind the MSQ.

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Originally Posted by BroodingFicus

True but if, lets say, during an early midnight showing of a new hit movie, the screen keeps going black for extended periods of time and then eventually freezes to the point that they tell everyone to go home, people would be out for blood and said location would be issuing a lot of refunds and free tickets. Only in games do people seem inclined to give companies a free pass. At this point, I'd say at the very least some free game time is in order. Maybe I'm not recalling correctly but I feel like they did that for HW early access people because that first weekend it was almost unplayable for hours at a time.

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They did it for ARR.

My problem with this apology is that this has happened before. This was an issue in Beta... in ARR.. Yoshi said the team learned from this. They should understand based on the past that these styles of content does not work for their current server structure. The team needs to learn from the past already and stop saying sorry already.

I could at least play the game during Heavensward early access.

The issue is this. Solo MSQ instances work like this. Proceed>>>>>>>Instance, Proceed>>>>>>>> No instance, pushed out. 50 people try to get in, none get in, time passes 200 try to get in, non get in, time passes 600 try to get in, 1 gets in, time passes 1k try to get in 3 get in. This is the snowball effect occurring at the comment

They seriously need to just admit they should of added a queue to solo instances a long time ago rather than apologize, the answer is so simple it just comes down to implementing it. Proceed>>>>>Queue>>>>>Instance, now you have control over the faucet of people entering the instance and the risk of any sort of crash occurring from congestion should be limited.

I want an apology done though action, not just saying it because you have to.
Give us some free time or something.

Overloading solo instance happened in 2.0 and maybe some patches during 2.0+ and in 3.0 I believe? with new servers this shouldn't happened, or not put a solo instance so early. It was very preventable from learning from the past.

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Originally Posted by BroodingFicus

True but if, lets say, during an early midnight showing of a new hit movie, the screen keeps going black for extended periods of time and then eventually freezes to the point that they tell everyone to go home, people would be out for blood and said location would be issuing a lot of refunds and free tickets. Only in games do people seem inclined to give companies a free pass. At this point, I'd say at the very least some free game time is in order. Maybe I'm not recalling correctly but I feel like they did that for HW early access people because that first weekend it was almost unplayable for hours at a time.

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It's funny how gamers are willing to understand the games companys flaws. But I'm still to see a game company willing to understand the player problems if they delay any payment.

Yeah Im usually not to Salty about this stuff... but unfortunately, with the new server move and the amount of pre orders this should not be an issue. The only thing that I can think is going wrong is parts have failed and their waiting on replacements or their ISP is failing to give them the amount of connections needed in order for the amount of people logging into their servers. Apology accepted but honestly... this was an avoidable issue.

I just want an emergency maintenance on the servers right now, so I can continue with the MSQ.

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Originally Posted by brent_black

and then , we are so sorry please just wait your turn

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And? What do you expect, servers are a finite resource, if you over stress them, they fail. Why do you think they are offering such generous bonuses to move from high pop servers? Next time some smart forum goer is all proud of their pronouncement that the game is dead because of declining player numbers, I'll remember this situation, where just the early access players were sufficient to overtax the servers. Given that the servers we have now are better and bigger, it seems to me that we must have a pretty healthy population

This is all because the moved the NA server to California, isn't it?

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Originally Posted by Kosmos992k

And? What do you expect, servers are a finite resource, if you over stress them, they fail. Why do you think they are offering such generous bonuses to move from high pop servers? Next time some smart forum goer is all proud of their pronouncement that the game is dead because of declining player numbers, I'll remember this situation, where just the early access players were sufficient to overtax the servers. Given that the servers we have now are better and bigger, it seems to me that we must have a pretty healthy population

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AAAAAND here they are.

Waited 50+ minutes to queue into a Leveling dungeon, only to watch my teammates d/c one after the other. Luckily they reconnected, but when it was my turn (half way through the dungeon) I reconnected into a queue of almost 2000 people. When it hit around 1500, I got disconnected from the lobby server.

That was the last straw for me. I'll use this as a reason to take a break. I'm not bitter or enraged. I know crap like this happens. But it IS annoying, and I'd rather not deal with it at all.
*sigh* so much for early access. Hopefully tomorrow is better.

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Originally Posted by Kosmos992k

servers are a finite resource

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Metal is also a finite resource, but if I pay for a car, I believe that it is because there was enough metal to build said car.

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Originally Posted by Kosmos992k

And? What do you expect, servers are a finite resource, if you over stress them, they fail. Why do you think they are offering such generous bonuses to move from high pop servers? Next time some smart forum goer is all proud of their pronouncement that the game is dead because of declining player numbers, I'll remember this situation, where just the early access players were sufficient to overtax the servers. Given that the servers we have now are better and bigger, it seems to me that we must have a pretty healthy population

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I expected them to take more appropriate measure like a Solo Instance queueing system that would be less prone to errors than having everyone trying their luck at brute forcing their way in while also letting players enjoy other parts of the game while waiting for their turn.