SA ping over 200ms

With the new move from old datacenter to the the new ones, Most of South America players now face a > 200ms latency.

Im near Sao Paulo and used to get 170ms in game latency. Now it has become 210ms. It wasn't a very good experience then (getting hit by phantom AoEs and move canceling skills that were already cast), and now its just going to be even worse.

This has got to be the dummest decision they ever made regarding infrastructure, with no regards to player base outside of the US who were playing on NA servers... EU playing together with NA? Not anymore. SA with a reasonable game experience? Not anymore. People from the east cost with low ping (only the majority of the playerbase). Whelp, not anymore.

This is a sad day in FFXIV history :(

Join the club..

At this point is useless, our money is not good enough for then. They are not going to move the servers again

Same for the Netherlands without a vpn, and even with vpn it gets awfully close to 200

I'm getting 270 (it was 157 before)
My friend gets 300ms (180 before)

We are from Brazil

GG Yoshida

I used to get the following latencies.

Before:
- Without VPN tunneling - 180ms
- With VPN tunneling(WTFast/Battleping) - 120-140

Now:
- Without VPN tunneling - 350ms
- With VPN tunneling(WTFast/Battleping) - 190-200ms

Anyway, I would really like to thank SE for taking this decision without any regards to the South American player base. Incredible job.

Went from 170 to 235, Brazil too. I think the only SA country that has a decent route to USW is Peru, so maybe the ping will improve to peruvian players, but for any other SA player it'll get worse, way worse.

170 with VPN when the datacenters were in Montreal. When they moved them, I got 290 without a VPN, then 235 with it. GG Yoshi-p. Argentina here.

Hey let's make 40 more posts about it.

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Originally Posted by bardaboo

Hey let's make 40 more posts about it.

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Tbh people that has been playing this since 2013 and paying during all these years they have a RIGHT to voice their opinion as many times as needed. You cannot expect them to keep quiet while they been screwed over. When they are about to throw away 3 years of sub.

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Originally Posted by Mature

Tbh people that has been playing this since 2013 and paying during all these years they have a RIGHT to voice their opinion as many times as needed. You cannot expect them to keep quiet while they been screwed over. When they are about to throw away 3 years of sub.

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What do you say to the people who did deal with that up till recently and now have a better connection? "Tough shit, you deserve to still be that way"? Or are you going to feed them pretty words like "well it's on SE to fix this" as others would be saying to the people complaining now?

This is not a new problem in general and people have either dealt with it in their own way and/or lived with it. Unless SA players can justify enough of an income for them to invest (and profit) off of that location of players, there's really nothing more to be said. It's not a charity.

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Originally Posted by Gildrein

Please use the search function placed at the top of the forum to see if your questions have already been answered. If there happens to be a thread with similar topics, please divert your questions to that particular thread.

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http://forum.square-enix.com/ffxiv/threads/63104-Welcome-to-Forum-General-Discussion%21

Let's just keep making billions of threads about it because that's sure to make them want to listen to people who deliberately ignore their politely worded forum guidelines.

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Originally Posted by teonimesic

With the new move from old datacenter to the the new ones, Most of South America players now face a > 200ms latency.

Im near Sao Paulo and used to get 170ms in game latency. Now it has become 210ms. It wasn't a very good experience then (getting hit by phantom AoEs and move canceling skills that were already cast), and now its just going to be even worse.

This has got to be the dummest decision they ever made regarding infrastructure, with no regards to player base outside of the US who were playing on NA servers... EU playing together with NA? Not anymore. SA with a reasonable game experience? Not anymore. People from the east cost with low ping (only the majority of the playerbase). Whelp, not anymore.

This is a sad day in FFXIV history :(

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I really hope they make a data center in south america and buy some server space there. There really should be at least one per continent.

I am fully understand the problem my fellow SA players are facing, and if there is something the rest of us can do to help out, I am sure vast majority of us will do so in a heartbeat.

In my opinion, a diplomatic approach will more likely get you the result you seek.

Players, especially the ones from SA region should join as one in a concentrated effort to send a clear message to the parties involved. To make sure they understand what the problem is, let them know about the urgency and severity of this matter, and examples of ways they can go about dealing with this issue.

Cheers,
D.

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Originally Posted by Welsper59

What do you say to the people who did deal with that up till recently and now have a better connection? "Tough shit, you deserve to still be that way"? Or are you going to feed them pretty words like "well it's on SE to fix this" as others would be saying to the people complaining now?

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Good for them it was THEIR CHOICE to get used to bad connection TO BEGIN WITH but sadly it's NOT a choice for those who got screwed over who started with good connection.

Don't confuse 2 totally different situations.