Printable View
One of my members questioned me for kicking him. I said i did not. He said his pearl was gone. I checked LS list and he was still in it.
Then I tried to repearl him but could not because it kept saying I did not have my ls equiped. But the graphic was still there. So I switched do a diff ls and then tried to switch back, it would not let me. So then I reloged. and now my ls pearl is gone. I am the owner the ls. And my pearl is gone.
FIX IT!
update: had one of my officers try to repearl me but they could not. it kept saying "you are already a member of this ls"
Thank you for bringing this to our attention. I'll be happy to escalate your report to the developers for testing. However, they will need the following information for testing. While some information may seem unnecessary, it is needed to help reproduce the problem. Can you please fill out the template below? Thank you for understanding:
When you create a new thread, please use the following template and try to include as much detail as possible.
Thread Title:
Short outline explaining what sort of issue you are experiencing.
ISP:
Name of ISP you use to connect to the Internet.
Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)
Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)
Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)
Frequency:
State how frequently the issue occurs. Please select from the following.
Always
Sometimes
Once (Did not reproduce)
Unknown
Character Name:
Which character did the issue occur with?
Race:
Race of your character when the issue occurred.
(Elezen M, Elezen F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)
World:
World where the issue occurred.
Class:
Class of your character when the issue occurred.
Physical Level:
Physical level of your character when the issue occurred.
Area and Coordinates:
Area and map coordinates where the issue occurred.
Party or Solo:
If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party". With alliance, please write "Alliance."
*If you wrote "Party" or "Alliance", please also include the number of members.
NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write "None".
Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write "None".
In-Game Time:
Please list the in-game time that the issue occurred.
Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.
What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
If you were using macro commands when the issue occurred, please include the details of the command.
In case the error message appeared when the issue occurred, please include what the message said.
*In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.
Thank you.
SQUARE ENIX MODERATOR
what i was doing when the issue was brought to my attention: ifrit.
world: melmond
linkshell: Twenty Four Seven
race: Elezen
how the issue occured: i have no clue. i didnt even know about it until someone asked me if i booted them. which i did not. which led me to learning that my own pearl was gone also.
class: lancer
I have a similar issue, however my pearls don't disappear until I spend a few minutes in the brokenwater area, stronghold/ifrit/leves anywhere around there.
Hello folks!
We are sorry to hear about this issue, but please do not post URLs to different bug reports as they do not have your specific details included. Also, only partially filling out the requested data will only delay us from entering your concern.
We also ask that if you have the same issue, you create your own thread about the matter so it can be submitted and tracked.
We thank you for your understanding.
yah...uhmm....thats 4 people now all having the exact same issue in the exact same area. and i gave you all the info you actually needed. that other junk is useless. we all know its useless. so im not giving it to you.
To all those that are having this issue, do this:
1: go to a diff zone, such as uldah
2: log out and shutdown completely
3: reboot, login, and pray your ls is back. mine came back when I did this.
^ This is when love and tolerance comes into play.
He can't submit your problem to QA until you fill out the form, it's as simple as that. We all know some of the items are useless, but it all needs to be in a standardized format in order to scan for patterns.
You can complain about it all you want, but that's not going to get your problem submitted.
it doesnt matter. the problem has been submitted by others. and it doesnt look like its getting fixed anytime soon. its a server side issue. not a client side. so all that other info is useless. and this thread needs to be closed.
Hello!
As you requested for this thread to be closed, we will do so.
Thank you for all your help and bringing the concern to our attention.
-Senior Game Master Jhanaka