Security Pin

I'm just curious what other people do. I assume most people use the 6 digit security pin these days to get logged in to the game.

What I'm interested in is; do people have multiple devices for the pin generating or just 1? It really annoys me that you have to use the pin for logging on to the forums for example. I only have 1 pin device and I leave it at home because I'm terrified of losing it and not being able to log in to the game. So when I'm out and about I can't log in to the forums on my phone etc.

What does everyone else do about this?

I use one device too, I have it next to my PS4 at all times. On some browsers you can set it so it keeps you logged into the forums so you won't have to use your key. Occasionally it may log you out. This is really helpful for me as often I go to my boyfriends where I don't have FF, but i like to forum while he's been called to work.

I was thinking on use the phone app. But I only read bad things. For example, you account can be blocked if you change your IP. I have dynamic IP, so my security token won't work every time I change IP (like rebooting router for example). I appreciate the extra security, but this should work in another way. People can lost their code or have problems with ISP and that. The system still not think in that. I am not using it, despite I want, because I don't want to get my account block for one of this causes.

I've heard nothing but bad things about the phone app as well. My phone browser tends to log me out all the time, guess I'll just have to be a reader and not a poster most of the time :(

I've been using the phone app for nearly 3 years with NO PROBLEM AT ALL. I dont know what the complains are.

I bought the CE of ARR so mine came with the authenticator and its been on my keys ever since. However the other day it did fall off for the first time so i'm a bit more paranoid about it falling off now

I've been using the app ever since they launched it and I've transferred it to new phones whenever I upgrade and I've never had a problem with it. I wasn't even aware the app was supposed to have problems that didn't derive from user error (such as breaking the sync because you were screwing with your phone's clock).

I have the phone app after 2 securty tokens ran out of battery on me

I have the token that came with the collector's edition of A Realm Reborn. It asks for the pin every time I log in game, forums, Lodestone, Mogstation and Square Enix site from a page linked to FFXIV (like tickets and contacting customer rep). You can also replace the battery in the tokens and it'll still continue to function. If you lose the token, though, you'll need to contact someone to have it removed from the account. Once it's removed, you cannot use it again (say you found it later). I just leave it on a hook on the wall when I don't need it since I play FFXIV from a desktop and have no reason to port it around.

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Originally Posted by Ageofwar

I have the phone app after 2 securty tokens ran out of battery on me

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How is that possible? I still have the same security token from 1.0 in early 2010 and we entered in 2017 now and still working... how come you ran out of batteries twice is beyond me lol

Answering the OP, I use my physical security token since beginning. Having security token brings a lot advantages. Aside of more security to your account make you being able to login from anywhere in any pc or plataform (If you don't have you need to grant access by confirm in your mail if not mistaken which is a pain in the ass). In the forum you just need to login once and keep logged in check up but time to time reset and when that happen you bring your token and redo again and then can keep at home.

I used to use the security token that I bought for use with FF XI, but I switched over to the phone app on Android when that came out and it's worked perfectly fnie for me (for like 3 years now?)

One phone I had broke and I couldn't use the code any more, but I'd made a note of the emergency removal password like they said so it was easy to remove it and then set it up again on my new phone.

As long as you have the removal password safe somewhere, it doesn't matter what happens to your phone, you'll be able to remove the token from your account without involvement from SE.

I use the phone app, however, I've never been logged out of the forums on my phone or my pc once logged in. You would have to deliberately delete your cookies or whatever to be logged out indirectly.

Having a security token or app tied to your account actually removes the ip changed lockout feature.

I have used the phone app since it came out and never had any issues with it.

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Originally Posted by Ageofwar

I have the phone app after 2 securty tokens ran out of battery on me

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How is that possible? I have been using the token for 2 years and have not run out of battery yet on my first one.

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Originally Posted by Ageofwar

I have the phone app after 2 securty tokens ran out of battery on me

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That's crazy, I still have the token I got when they first released it for FFXI!

In XI, I had a friend that got hacked into. They stole all his items and gil and then transfered him to another server to use as a fishing bot. It took a month before everything was straightened out and he could play again.

Bottom line, it may be a pain having to have the token all the time but it's 100% worth the security.

I don't understand why people are bad mouthing the phone app. I've been using it.
Some of the complaints about it I see here are for those without security tokens at all, not about the phone app!

I used the physical authenticator until I got tired of being unable to log into the forums/Mog Station anytime I wasn't at home, so I called SE and got switched over to the digital one.

This was about a year ago and I haven't had any complaints. I did make an effort to e-mail the digital serial number to myself to ensure I'm covered if something were to happen to my phone.

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Originally Posted by Xlantaa

I was thinking on use the phone app. But I only read bad things. For example, you account can be blocked if you change your IP. I have dynamic IP, so my security token won't work every time I change IP (like rebooting router for example).

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I think you have that backwards. If you *don't* have the security token (or software token), then the game may consider a changing IP address as suspicious, so might block your account until you change your password. But if you do have one, it accepts that as validation that you are who you say you are, so it won't care about a changing IP.

I'm not sure you can have more than one device can you? It's been so long I don't remember the setup process. Phone app for android has been working for me for at least a year if not more.

Regardless if you use the phone app or the security token, please remember to save that emergency removal password. I cannot stressed enough how important that is. Heck, I'll even go as far and say to copy down a physical copy and have a soft copy saved in your computer. And to be on the safe side, copy-paste the emergency removal password directly from the SE webpage. For some reason the last time I had to use it the webpage didn't accept the password I typed manually for some reason. Luckily for me I remembered I had an encrypted soft copy that I pulled directly from the webpage a long time ago.

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Originally Posted by Xlantaa

I was thinking on use the phone app. But I only read bad things. For example, you account can be blocked if you change your IP. I have dynamic IP, so my security token won't work every time I change IP (like rebooting router for example). I appreciate the extra security, but this should work in another way. People can lost their code or have problems with ISP and that. The system still not think in that. I am not using it, despite I want, because I don't want to get my account block for one of this causes.

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That with blocking the account if you change your IP is if you don't use the security pin. It get unlocked again with changing the pasword.

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Originally Posted by SokiYagami

Regardless if you use the phone app or the security token, please remember to save that emergency removal password. I cannot stressed enough how important that is. Heck, I'll even go as far and say to copy down a physical copy and have a soft copy saved in your computer. And to be on the safe side, copy-paste the emergency removal password directly from the SE webpage. For some reason the last time I had to use it the webpage didn't accept the password I typed manually for some reason. Luckily for me I remembered I had an encrypted soft copy that I pulled directly from the webpage a long time ago.

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Where we can find that emergency removal password? It has been a long time so idk if I still have or I have saved somewhere so finding again would be appreciated just in case :x

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Originally Posted by Shiki_Lockhart

How is that possible?

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Originally Posted by Bixillarla

How is that possible?

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Originally Posted by Gokuhan

That's crazy

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I got my first security token when they came out on FFXI which I used on 2 POL accounts and 1 ffxiv service account, after a lot of login on both accounts and being thrown off ffxiv and ffxi, it came to the point there it took 2 mins to spit out a number so I just swiched it to my ffxiv ARR one.
the next one after a number of logins and being thrown off ffxiv and ffxi the ffxiv ARR one again started taking 2 mins to spit out a number so I though screw it and switched to the phone app which i'm using on 2 ffxiv service accounts and 1 pol account (i still have the second POL account)