Suddenly my controller has random unresponsive moments?

Greetings all,

Since the release of patch 3.5 I'm experiencing some difficulties while playing using my gamepad. ( A Madcatz CoD MW2 Gamepad xbox360 wired controller )

Up until 3.5, I never had any issues with my controller, but now my issue is sending me on a information journey across the net, but until now, to no prevail :(

The current issue is that my controller decides to randomly keep generating a input command, As if I'm continuously walking towards a certain direction, or my camera decides to keep turning, as if the last button pressed before the break in response is continuously being pressed.

As you can imagine, Uncontrollable walking is not favorable on such duties such as titan or where there's heavy AOE dodging :)

I've been searching the net and the forums, and Tried the solutions that were brought up there. but simply, none of them helped.

The following things I've tried so far. (and didn't succeed);

• Unplugged the Controller from it's USB ports (and tried all available slots)
• Plugged the controller in a extra AC powered USB port.
• Tried a different wired controller, and yet the issue stays at hand.
• Tried to Calibrate the Gamepad trough Device management AND used the Ingame's Controller Calibration.
• Updated the Drivers (both Video and the Gamepad's)
• Uninstalled and Reinstalled the Gamepad's software.
• Used the Right-click > Troubleshoot option (in device management), this brought an issue to the attention that has been resolved automatically.
• Tried to play a Different Game with the gamepad for extended duration of time, but no issues arose within those games.

As of now, I'm at a loss, I have no idea what I can do to resolve this issue as this issue seems to arise only in FFXIV, And I'd Really like to call upon the Technological Geniuses of this game to hopefully present me a working solution :)

Many great thanks in advance,
An atechnical person. ^^"

It's been a few days since, until now I've not yet found a working solution.
Is there anyone who has any clue on where I'd have to search for solutions? :(

Have you adjusted the sensitivity of the controller? I don't use your kit but I know that I had to adjust mine as I wasn't getting the full range of movement but also experiencing the problem you had.

Here's some other things you could check:

Are any other wires or electrical equipment near your controller cable? This can cause a lot issues like yours.

Your USB controller may be on the frizz, this is usually built in to the motherboard so can affect any USB port. The only way to bypass it is to use a PCI USB card.

From what you've tried it looks like a FFXIV specific issue (aren't they all >_>) & you should try the in game calibration again, including the sensitivity setting (I can't recall the exact term). Good luck!

This happens to me and a warrior in my static also. Very annoying.

I've tried adjusting the sensitivity of the controller, only to discover it was still unresponsive :p

Ofcourse; Everyone's hardware is different so it's hard to pinpoint the issue just by that.

The only electrical cable in direct touch with the gamepad is the wire of my Logitech G11 Keyboard.
My monitors are both without a standard and all it's cables are put away in the arms of my monitor stand (Where my controller is plugged in with extra AC power)

I'll look into the issue of the PCI usb card once I get the change to do so,
this is something I sadly can't check right now.
However; Since this desktop was a hand-me-down (which was, in all aspects better than my previous laptop) I did get the information the bottleneck of the Desktop was it's motherboard. (Dualcore) ((it seems, prehistoric stuff))

I don't want to point fingers, not at all, never was and never will be my intention. :)
I'll try recallibrating again, I'll hope others will attempt to have a look at this too, but thank you for pointing me in a direction of a possible solution! :)

I had something similar. Bought a new steel series controller and don't seem to have any issues...Bar getting used to different setup.

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Originally Posted by Carvaka

I had something similar. Bought a new steel series controller and don't seem to have any issues...Bar getting used to different setup.

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While it certainly came to mind to use a different controller, It didn't seem to do the trick for me (or it must be the new kind of wired controller uses more windows 10 related software) since I've used 2 different kinds of wired controllers.
But I guess I'll try to invest in a new controller sometime soon then, However, I just think it's strange in general (since the controller didn't have any issues prior to update 3.5, and the controller works perfectly fine on all other games i'm playing) :)

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Originally Posted by AkumaTenshi

While it certainly came to mind to use a different controller, It didn't seem to do the trick for me (or it must be the new kind of wired controller uses more windows 10 related software) since I've used 2 different kinds of wired controllers.
But I guess I'll try to invest in a new controller sometime soon then, However, I just think it's strange in general (since the controller didn't have any issues prior to update 3.5, and the controller works perfectly fine on all other games i'm playing) :)

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Not sure if it would matter or not, but the new controller I got was wireless.

I am having this issue too (and works in other games as well fine) but could you do me a favor to confirm something I been thinking.

Can you keep Computer Management > Devices open and when it becomes unresponsive, have a quick look to see if the controller disconnected and reconnected (it should refresh the device section).

PC master race, huh? Get a PS4!

All kidding aside, I found an old forum thread that might help you get closer to finding a solution. Scroll down to the final post in this thread:

http://forum.square-enix.com/ffxiv/t...109625/?page=9

Good luck!

I've been having this same exact issue for quite some time as well and only with FFXIV too for me as well and same with trying outer controllers i started out with wireless ps4 controller tried wired xbox controller and now im using an xbox one because several people had told me it might be a compatibility issue with ps4 controllers on windows but that doesnt seem to be the case because again works fine with all other games literally every single other steam game thats in my library works just fine, but FFXIV nope I got kicked from a Sophia group the other day as a result of the issue because i walked right off the ledge before i regained control of my character I don't have a solution i just wanted to let you know your not alone, i might actually try putting in a support ticket for it because idk what else to do

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Originally Posted by Snat

I am having this issue too (and works in other games as well fine) but could you do me a favor to confirm something I been thinking.

Can you keep Computer Management > Devices open and when it becomes unresponsive, have a quick look to see if the controller disconnected and reconnected (it should refresh the device section).

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I'm just now finally able to play again after a very busy work-weekend, So I'll log in now to see if that's a issue.
Is there anything I need to look out for aside from the blinking? (as in, is there a certain thing i need to look out for? :) )

Thank you nevertheless for the pointers in the right direction, Reading this did make me realize that sometimes my controller has 2 issues at a certain point, but these only (sadly) occur during playing FFXIV
*Either the Controller "loses" it's connection from P1 and after a brief moment shifts to the P2 slot
*Or it switches from P1 to a entire green ring in the middle of my controller and takes a long time to reconnect at all.

I'll open up the device manager during the time i play (although I'll have about a hour left to play before I really need to hit the fleabunk)
I'll keep everyone posted in here!

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Originally Posted by Jas710

PC master race, huh? Get a PS4!

All kidding aside, I found an old forum thread that might help you get closer to finding a solution. Scroll down to the final post in this thread:

http://forum.square-enix.com/ffxiv/t...109625/?page=9

Good luck!

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Hahaha, I knew it'd be posted at some point! :)

Indeed, that's a forum thread I've read in it's entirety to look for solutions, which someone was on a crusade to fix said issues.
I did took a look at the last post of that thread, but as an atechnical person, I have only slight Idea's of what he's talking about O-o'

And I think it's also in synch with what snat posted above? :)

I'll keep my controller Disconnectivity status updated here; pray it gives some sort of software-feedback! :)

Thanks for pointing the link out for those chasing the same solution!

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Originally Posted by Antioch-Peverell

I've been having this same exact issue for quite some time as well and only with FFXIV too for me as well and same with trying outer controllers i started out with wireless ps4 controller tried wired xbox controller and now im using an xbox one because several people had told me it might be a compatibility issue with ps4 controllers on windows but that doesnt seem to be the case because again works fine with all other games literally every single other steam game thats in my library works just fine, but FFXIV nope I got kicked from a Sophia group the other day as a result of the issue because i walked right off the ledge before i regained control of my character I don't have a solution i just wanted to let you know your not alone, i might actually try putting in a support ticket for it because idk what else to do

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That's the entire deal for me too, in my case I did use Xbox360 controllers which should be supported by Microsoft. (I even have, by excessive amounts of googling, found a way to look if i had the most up to date drivers ((once again, i really, really lack technical knowledge))

But both mine and my sis's controller both have the same connectivity issues.
Nor does this issue happen at any other game which basically leads me to believe it is truly something related to FFXIV's software, but I wonder what changed from the 3.4 patches to the 3.5 patches as that's the moment things started to get awry for me.

But right now I'm sticking (gameplay wise) to either PotD, small dungeons with Guildmates or just crafting since I don't wanna be a bigger burden to alliances running raids than I already am xD

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I'm just now finally able to play again after a very busy work-weekend, So I'll log in now to see if that's a issue.
Is there anything I need to look out for aside from the blinking? (as in, is there a certain thing i need to look out for? )

Thank you nevertheless for the pointers in the right direction, Reading this did make me realize that sometimes my controller has 2 issues at a certain point, but these only (sadly) occur during playing FFXIV
*Either the Controller "loses" it's connection from P1 and after a brief moment shifts to the P2 slot
*Or it switches from P1 to a entire green ring in the middle of my controller and takes a long time to reconnect at all.

I'll open up the device manager during the time i play (although I'll have about a hour left to play before I really need to hit the fleabunk)
I'll keep everyone posted in here!

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You just need to watch out if Device Manager refreshes. If it does it means the device is reconnecting and that there is something in FFXIV that is causing it to drop. My controller been doing the same in FFXIV and only in FFXIV.

I had this issue with a wired Xbox One controller on my girlfriend's laptop. Disabling "Microsoft Device Association Root Enumerator" under Software Devices in Device Manager fixed it permanently. I'm not sure what other things may be affected by the Enumerator not running, but I haven't noticed any adverse effects. Disabling it only takes ~10 seconds if you know where to find the Device Manager in Windows, so it's worth a shot.

i just started having this issue. so does my sister. we both play on pc, but im using an xbox 360 controller- that has worked great until now. and she has a brand new ps4 controller that she uses and has the same issues.

I'm having the same problems. I even went out and bought a brand new controller last night thinking my last controller was on the way out door. Exact same response on the new controller. Tried a few different games and everything else works fine. Hope there is a fix soon

Its worth saying in case any developers does read this - this does not fix the issue for me and nor does turning off sleep mode on USB devices and that the issue only happens within FFXIV.

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Originally Posted by Snat

You just need to watch out if Device Manager refreshes. If it does it means the device is reconnecting and that there is something in FFXIV that is causing it to drop. My controller been doing the same in FFXIV and only in FFXIV.

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I had device manager open, mine was steady while still experiencing the problem.

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Originally Posted by seekified

I had this issue with a wired Xbox One controller on my girlfriend's laptop. Disabling "Microsoft Device Association Root Enumerator" under Software Devices in Device Manager fixed it permanently. I'm not sure what other things may be affected by the Enumerator not running, but I haven't noticed any adverse effects. Disabling it only takes ~10 seconds if you know where to find the Device Manager in Windows, so it's worth a shot.

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This didn't resolve the problem for me.

Quote:

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Originally Posted by Snat

Its worth saying in case any developers does read this - this does not fix the issue for me and nor does turning off sleep mode on USB devices and that the issue only happens within FFXIV.

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Yeah, I'm still having the same problem as well and I've tried everything in this thread.

I'm still scanning my list for the cause (device manager) but since my playtime is limited; things like that don't get resolved easily xD