Tokyo Fanfest Stream Nico Nico Question

So I'm wanting to order through Nico Nico this time because Cleeng was absolutely awful and you could only watch stuff live.
Has anyone ordered it through them yet? I'm going through the process using the best translation Google can give but I'm wanting to make sure I am doing it right. I chose the "credit card" option midway down the list of payment methods but after going through the whole process it tells me "this card is unusable". Obviously the card has money on it, any idea what could be going on? Which payment option did you use?
This is such a pain in the butt but I refuse to send money to Cleeng again.

I purchases 3000 nico tokens via the visa option and then used those to buy my ticket. It wouldn't let me pick my Visa card to buy the stream outright. I can try screenshot my method if that helps?

It's a bit annoying that only my main page is in english though, everything related to the "english live stream" is in Japanese... Great english live stream guys! :P I only managed to purchase from the site by clicking on every link I could until it brought me to the right things, lmao.

Yes, please! My card is Mastercard and I put it in twice, guessing at the right buttons. I'm pretty sure I chose the right ones because it went through the steps then said the card can't be used. I tried to click on the other options, WebMoney etc but all the ones I tried said they can't be used outside of Japan. Would it kill them to take Paypal, lol?

Okay, so this is how I purchased my stream, I tried hiding them behind spoiler walls to avoid spam but they don't work apparently ._.

I'll update this space in just a moment;

http://i1222.photobucket.com/albums/...irit/step1.png

When you click the link from the FFXIV start-up post you start here, you need to buy Nico points to obtain the stream as they don't let you buy the stream outright.

http://i1222.photobucket.com/albums/...t/step%202.png

You then click this button and you'll end up with this page;

http://i1222.photobucket.com/albums/...t/step%203.png

You only need to pick the 3k option if you only intend to buy the stream, FFXIV costs exactly 3k nico-nico points.

http://i1222.photobucket.com/albums/...t/step%204.png

This is the option I chose to buy points with my visa card, this is also the option for mastercard. You'll need to correct me if mastercard has a different purchasing method from Visa.

http://i1222.photobucket.com/albums/...t/step%205.png

So step five, box one wants the 16 digit code on the front of your card. Box two wants the day and year your card will expire and box 3 wants you to confirm the randomly generated number inside the box to confirm you're not a bot. You then click the yellow button to proceed.

http://i1222.photobucket.com/albums/...t/step%206.png

You then hit the yellow box again when it comes up with a confirmation box saying you're about to purchase 3k nico-nico points for ¥3,000.
This should then bring you to a security link, make sure your firewall, noscript or ghostery isn't blocking this as it will cause the transaction to fail.


Hopefully this helps... :S

Thanks, that's exactly what I did. Guess I'll try a different type of card. Both MC got errors.

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Originally Posted by Kuponutz

Thanks, that's exactly what I did. Guess I'll try a different type of card. Both MC got errors.

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Hm, that's weird... I'll see if I can find any info on anyone else who has used MC, visa seems to work ok....

If all else fails you could probably get someone to gift you the stream and then give them the money back via paypal, etc. :S

Is your card a mastercard secure code? I'm not entirely sure if that's a different kind of MC or not. >_<

Grr the Visa won't work either, this is driving me insane. I WANT TO GIVE YOU MONEY SE WHY YOU MAKE SO HARD?! Considering that Lok, ty for your help.

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Originally Posted by Kuponutz

Grr the Visa won't work either, this is driving me insane. I WANT TO GIVE YOU MONEY SE WHY YOU MAKE SO HARD?!

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Visa didn't work either? That's weird... Are you able to screenshot the error message?

http://i.imgur.com/Ki5zRSo.jpg

Quote:

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Originally Posted by Kuponutz

http://i.imgur.com/Ki5zRSo.jpg

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And you've bought stuff online with the card before right? Maybe your provider blocks transactions from a foreign website because you're buying yen etc? Not sure ofc. :S

This is the Visa

http://i.imgur.com/x7XSJbM.jpg

Yea, tons of stuff. Three cards, 3 different accounts, 2 different companies.

Quote:

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Originally Posted by Kuponutz

Yea, tons of stuff. Three cards, 3 different accounts, 2 different companies.

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Nico-Nico's being a dick to you then. >_<

Maybe someone can gift you the stream and you can transfer them money via paypal or something? :S

Yea, just trying to think of who to ask. I sent an email to Rakutan because I tried registering with them, which went fine, then I got an error, so maybe they can help me figure out what's going on. I've used all cards online and 1 of them on international orders in foreign currency before so I'm stumped. We do have an AMEX we could use but Nico does not have option for that. Seriously, what do they have against Paypal?

Quote:

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Originally Posted by Kuponutz

Yea, just trying to think of who to ask. I sent an email to Rakutan because I tried registering with them, which went fine, then I got an error, so maybe they can help me figure out what's going on. I've used all cards online and 1 of them on international orders in foreign currency before so I'm stumped. We do have an AMEX we could use but Nico does not have option for that. Seriously, what do they have against Paypal?

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I can't see anyone else mentioning any payment issues either, which is strange. Trying to think what could be causing you issue. >_<

Edit:

http://forum.square-enix.com/ffxiv/t...-payment-error

It's a really old post though. :S

It's so annoying, and at this point I'm kinda worried I'll wake up tomorrow with suddenly 20 payments gone through, despite the error. Thinking about asking a friend to help but it's not an easy decision to make, and what if it gives them the same bs too? Stupid thing is that I don't even mind all this bs as long as I don't have to use Cleeng again, it was THAT BAD. Whole evening gone, don't care as long as I don't end up being forced to do the unthinkable.

Quote:

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Originally Posted by Kuponutz

It's so annoying, and at this point I'm kinda worried I'll wake up tomorrow with suddenly 20 payments gone through, despite the error. Thinking about asking a friend to help but it's not an easy decision to make, and what if it gives them the same bs too? Stupid thing is that I don't even mind all this bs as long as I don't have to use Cleeng again, it was THAT BAD. Whole evening gone, don't care as long as I don't end up being forced to do the unthinkable.

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Well, if you can't get someone with a working card, and the link I found didn't have any useful advice in it from previous nico-nico streaming BS, then I guess I could always gift you the stream or something. I know my card works at least. :S
Stupid that it's taking a shit fit at you trying to buy from the website though.
Only thing I can think of is contacting your provider and making sure you have MC secure code attached to your card. I'd also call them just to check the payment did not go through, someone in the old post mentioned the payment had gone through on their bank statement but it wasn't actually giving them the stream code, etc. Don't want that shit happening to you. o.O

Yea, I'm going to call the main bank tomorrow and see if they have any idea what the deal is and go from there. I'm wondering if it's because it's a debit card too, but I've never had an issue with any of them before and they are used extensively, online and offline. I'll let you know if I get any real information tomorrow. I have emailed Rakutan and maybe I'll hear back from then with more info.

Some credit cards throw up flags if you try to purchase something in another currency. It's best to call them up and ask if that's the problem (they'll be able to see any attempted transactions).

So, I called the bank today. They checked the cards, said there's no kind of restriction on international purchases and that I must have just entered my info in wrong. When I told them I'd tried at least 30 times last night and I couldn't have got it wrong all 30 times they just said it's Nico's end. Going to talk to some friends and see if they can help me out.

Not directly related but hope it gives you some ideas/help.

When PS3 store started up and my credit card wouldn't work. It turns out that not all Credit Cards have the same type of security/authorization and I had to order a card from a bank that would work. It turned out at the time several Canadian credit cards wouldn't work. Also at the time I lived in an apartment and after a lot of searching even after i got the right type of card I couldn't put my apt in billing address.

This is very late, but the upper post is correct. You need a type of card that has an extra step of authorization/security (I have a normal Japanese VISA card and it won't accept it either, lol). Your best bet is to buy 3000 webmoney points worth through another retailer and add them.

If I recall correctly, NicoNico's system specifically wants cards that have the 3-D Secure protocol enabled. This is implemented as "Verified By Visa", "MasterCard SecureCode", "American Express SafeKey", etc. It's typically not enabled unless you call Visa/MC/Amex and have them enable it.