Encyclopedia Eorzea -- Still Waiting

Hello!

I'm wondering if anybody could shed a little bit of light on this. I ordered the Encyclopedia after the FanFest, when it became available. I paid for it on the 25th of October, and the bottom of the page read that it would take 5 to 10 days* to arrive. The * meant it could take longer, if it's an International delivery.

It's been almost an entire month and I still don't have it. Is this normal? Has this happened to anyone else?

Thanks!

That doesn't sound normal, mine only took a few days with regular updates from pdp about where it was and when it would arrive. Have you tried contatcting customer support?

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Originally Posted by Genaxx

That doesn't sound normal, mine only took a few days with regular updates from pdp about where it was and when it would arrive. Have you tried contatcting customer support?

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Not yet, I wanted a little feedback from the community before I started contacting SE. Thanks a bunch!

If I recall,, all orders after 10/25 were basically wait list orders and they'd be shipped at the end of November.

The only people who should have them right now is those that ordered day 1

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Originally Posted by Ashelia_Ferron

If I recall,, all orders after 10/25 were basically wait list orders and they'd be shipped at the end of November.

The only people who should have them right now is those that ordered day 1

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Ahhhh, okay. I'll give it till some time in December, then. Thanks.

I am in the exact same situation where I order it on the 26th because I was on the waiting list. However, those of us that ordered then are in the second print group of people. Thus, unless if I am mistaken, they should be manufacturing them now then shipping them at the end of November. We should have ours in the first week of December.

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Originally Posted by Ashelia_Ferron

If I recall,, all orders after 10/25 were basically wait list orders and they'd be shipped at the end of November.

The only people who should have them right now is those that ordered day 1

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This is not true. I missed the first batch so I put myself on the waiting list in october and never heard anything, checked the store on the 05/11 and saw they were in stock so I bought one then. Had an email on 8/11 saying it was on its way, then received it a few days later.

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Originally Posted by Genaxx

This is not true. I missed the first batch so I put myself on the waiting list in october and never heard anything, checked the store on the 05/11 and saw they were in stock so I bought one then. Had an email on 8/11 saying it was on its way, then received it a few days later.

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Where are you located? Because the whole "wait till end of November" thing is an NA thing, so if you're EU, that's different

My biggest worry was that my book shipped, but I might've gotten my address wrong. I've done that before O.O discovering that was like flipping a panic switch. Thankfully, that didn't happen this time around.

Typos kill.

Have you checked your order's status to see if it's listed as shipped? Or contacted support for the website? If I'm recalling correctly, they sold out of the first printing of the book very quickly, so most website orders are waiting on the second printing.

What I'd really like to know is whether or not the second print edition will fix the numerous errors present in the first edition. I'm dying to get my hands on all that juicy lore, but I'd far prefer to wait for the most correct version possible.

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Originally Posted by Lukha

Have you checked your order's status to see if it's listed as shipped? Or contacted support for the website? If I'm recalling correctly, they sold out of the first printing of the book very quickly, so most website orders are waiting on the second printing.

What I'd really like to know is whether or not the second print edition will fix the numerous errors present in the first edition. I'm dying to get my hands on all that juicy lore, but I'd far prefer to wait for the most correct version possible.

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'numerous errors' doesn't sound good at all. Are they going to replace the first print editions with corrected ones?

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Originally Posted by Teraluna

'numerous errors' doesn't sound good at all. Are they going to replace the first print editions with corrected ones?

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I think that's a bit exaggerated. Sure, there's a handful of minor factual errors, but it's not large enough to warrant replacements and that would cost Square money to replace all the first print books.

I ordered Day 1 and have been charged, but I have not had mine shipped.

This is incredibly frustrating.

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Originally Posted by MilesSaintboroguh

I think that's a bit exaggerated. Sure, there's a handful of minor factual errors, but it's not large enough to warrant replacements and that would cost Square money to replace all the first print books.

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If a fourteen-page topic of error reports ranging from minor typos to completely wrong information is an exaggeration in your book, I suppose. Along with several official posts from Koji himself explaining that the book was edited under a severe time-crunch and a lot of errors made it through the QC process. He also took the time to clear up some of the more confusing mistakes in those posts, which was pretty awesome of him.

No mention of replacing the erroneous editions has been made, and it's highly unlikely to happen. First editions are more valuable because of issues like these, though, so it's not all bad?

I seen that thread, yes. I don't think the mistakes alone would warrant a "recall" and, as you said, this sort of stuff is valuable to others so it balances out. Now maybe if the entire book had errors everywhere or had some other huuuuuuge goof, then perhaps a recall would suffice.

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Originally Posted by CyrilLucifer

I ordered Day 1 and have been charged, but I have not had mine shipped.

This is incredibly frustrating.

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I did as well. It also switched to "shipped" nearly immediately. I believe the delay is just on second printing, they did give us a vague date, but it is SE the land where nothing ever happens when they say it will lol frankly I will be happy if I get my before xmas. SE knows ppl will grumble, but in the end still pay so their garden of *&$^@ lays fallow.

I paid for mine on the waiting list and it also said shipped a day after.

The day they went on sale, I got home (from work) a few hours after they sold out. I got on the email waiting list, and when I got an email saying more were available, I went and ordered one.

I forget when I got it, but it was a few weeks ago. I should note though, that it did NOT include any sort of code redeemable for a minion or anything of that sort.

I'm in Tampa, Florida if that matters any.

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Originally Posted by Roth_Trailfinder

it did NOT include any sort of code redeemable for a minion or anything of that sort.

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Pretty sure the minion code comes on an insert in the actual book, so no worries there.

I ordered mine on Halloween, so I kinda figured it was a part of the second printing of the book. Hopefully it ships soon, if only to mean that it's one less thing to wait for.

The minion code comes on a leaflet which is inserted into the book. It's the same as the art books. (source: I have the art books and the lore book)

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Originally Posted by Lukha

No mention of replacing the erroneous editions has been made, and it's highly unlikely to happen. First editions are more valuable because of issues like these, though, so it's not all bad?

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This is true, bugs and issues in first editions are common, and nothing to be angry or demand refunds over. Those inconsistencies make the book more valuable and represent the original transcript of the book, and show how human editors are.

I checked the store, and the status is "Shipped." I don't know when it changed to "Shipped," but it should hopefully arrive before the end of this year. I had to double- and triple-check my address info to make sure I didn't mistype anything. Thankfully it's all there.

Thanks
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Originally Posted by Lambdafish

This is true, bugs and issues in first editions are common, and nothing to be angry or demand refunds over. Those inconsistencies make the book more valuable and represent the original transcript of the book, and show how human editors are.

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I also read that, ignoring the blatant errors the book has, the book is considered to be written in character from an NPC in game and they have their own bais and whatnot. You could say the errors are also a part of the charm, if unintentional.

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Originally Posted by Kikoten

I checked the store, and the status is "Shipped." I don't know when it changed to "Shipped," but it should hopefully arrive before the end of this year. I had to double- and triple-check my address info to make sure I didn't mistype anything. Thankfully it's all there.

Thanks
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Not to burst your bubble, but -

Mine has been on status "shipped" for more than 3 weeks now and, when I contacted them about it, they said they change the status to shipped just as a sort of confirmation, they haven't actually sent the book out yet. The status "shipped" doesn't mean it's actually shipped. It's only actually sent out once you get an Email with tracking. Basically, your status just means that they'll ship it whenever they actually have something to ship to you.

Who knows when that will be.

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Originally Posted by MilesSaintboroguh

I also read that, ignoring the blatant errors the book has, the book is considered to be written in character from an NPC in game and they have their own bais and whatnot. You could say the errors are also a part of the charm, if unintentional.

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I like to imagine its the Koji equivalent of the wandering minstrel

I contacted the SE store customer support last night about my order and they confirmed that those of us who are in the second print for NA will have ours shipped around the beginning of December. We'll get e-mails with the tracking number once it has been sent out.