I ordered mine with overnight shipping yesterday morning at 10am pst, and my order still says "Preparing Order". I tried contacting SE for an update but am not receiving any replies, so I wanted to ask, has anyone else had their copy ship yet?
[NA] Has anyone's Encyclopaedia Eorzea shipped yet?
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10-19-2016, 07:38 AMAkiyumi[NA] Has anyone's Encyclopaedia Eorzea shipped yet?
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10-19-2016, 07:41 AMMaero
Have not ordered yet as shipping to Canada i heard is expensive.
I imagine demand is very high -
10-19-2016, 07:48 AMLexia
I would imagine it would take least one day processing.
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10-19-2016, 07:54 AMToniRomo
Mine just says validated and preparing.
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10-19-2016, 07:55 AMFevelleSame, still waiting for it to change.Quote:
Originally Posted by ToniRomo
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10-19-2016, 09:13 AMBathroombard
Same here -- nothing outside the change from pending preorder yesterday. Hoping it comes this week.
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10-19-2016, 09:16 AMKyuuen
Still stuck in Processing.. guessing/hoping it'll shift to something else tomorrow.
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10-19-2016, 08:30 PMToniRomo
This is what support told me:
Due to the huge amount of orders recived for this product the delivery could be delayed few days, we're preparing your order to be shipped as soon as possible and we will contact you again with a tracking ID soon as the carrier send it to us to allow you to follow the status of your order. -
10-19-2016, 10:30 PMSessionZeroDays? Do they have cats running their warehouse?Quote:
Originally Posted by ToniRomo
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10-19-2016, 10:33 PMCatwhoTo be fair, you can't compare a small boutique shop like the SE store with something like Amazon, which has frickin robots packing and shipping things at warehouses across the country.Quote:
Originally Posted by SessionZero
Most smaller shops take a few days to process and ship out orders. -
10-19-2016, 10:42 PMNyarlatte
I have ordered two artbooks, delivery moogle plush, odin statue, calender and preordered duality album within the same order of the lore book. I am still waiting for any sort of email related to my order but my bank account shows a pre authorized transaction with the full payment. =/
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10-20-2016, 02:12 AMAkiyumiI got the same reply from them this morning too. Here's to hoping they mean a few days delay from Monday, and not today.Quote:
Originally Posted by ToniRomo
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10-20-2016, 11:32 PMAkiyumi
I just wanted to give an update for all you waiting on your lore books to ship, it seems they are starting to finally head out.
" Thank you for contacting the Square Enix NA Online Store Support.
Your package is on way unfortunately we dont have yet any tracking ID, soon as the mailing service you chosen for your order sent us a tracking ID we will send you a mail with this ID so you can follow the statement of your order.
Please accept my apologies for any inconvenience this may cause you.
Best,
Sergio
The Square Enix NA Online Store Team" -
10-21-2016, 01:32 AMShirKirakira
Checked the SE online store, and my book shows as having changed from validated to shipped, but I still haven't received a tracking ID yet either. It'll probably show up in my email somewhere in a day or two though, every product I've ordered from them before has done the same thing.
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10-21-2016, 02:03 AMMichiko
Sadly my order still states "Delivery Status: Not started" even though I ordered it right at 1pm on Monday. The other items i have ordered are all flagged as shipped.. so dunno what's going on sadly.
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10-21-2016, 02:13 AMBathroombard
My order is still status validated, but when I check the delivery status it says shipped. No email from them as of 10:10 am this morning.
Hype hype hype. -
10-21-2016, 05:00 AMToniRomoSame here.Quote:
Originally Posted by Bathroombard
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10-21-2016, 05:31 AMFevelle
Mine changed to "Shipped" too but I did not receive any tracking options or codes. I'm afraid it will get lost in it's way here since it's another country ;-;
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10-21-2016, 05:51 AMHyoMinPark
Mine said shipped as well when I checked it this morning. But I haven't received a tracking number for it. I ordered the two art books last Friday, and they showed up as shipped on the 18th. However, according to the tracking number, they were just picked up by USPS today at noonish so I'm like >.>
I didn't want to pay an arm and a leg for faster shipping but guess I should have. :/ -
10-21-2016, 06:19 AMMatrinka
I bought the book with the cheapest shipping possible (5-10 days). My order has switched from preparing to shipped. I haven't received a notification email, either.
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10-21-2016, 07:43 AMAntonio_Xul
Mine appears to be shipped, too. My Odin statue on the other hand has been pushed back to December 31st, 2016. Damn!
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10-21-2016, 07:51 AMLewtskieJust a heads up, if you ordered both within the same cart, you may have been charged ahead of time then for the Odin. I was and not needing money right now I'm not too bothered by it, but my understanding was the payment is withheld until the product is actually a week from release/shipping. So that was a little annoying.Quote:
Originally Posted by Antonio_Xul
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10-21-2016, 10:39 AMAvenger
Well, you know, it could be worse: you could have had to deal with Merch Line (Savage) at FanFest... and still had to order it online anyway after it sold out. In-person sales were kind of a mess as well.
But the lore book is really cool! Presumably everyone will get them soon. -
10-22-2016, 03:33 AMZigabar
Got my tracking info today. Hype intensify.
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10-22-2016, 05:02 AMAkiyumiSame! Even though my tracking number doesnt work! :DQuote:
Originally Posted by Zigabar
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10-22-2016, 06:15 AMMatrinka
I got my tracking info today as well from UPS Smart Post and one from Square Enix. Usually, it takes about 24 hours from receiving the email for tracking orders to work properly.
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10-22-2016, 08:41 AMTaleraRistain
My order showed on Tuesday as shipped and I still don't have a tracking number. I contacted support.
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10-22-2016, 09:03 AMBourne_EndeavorLast I checked it was 30.99$ USD. So if you have a relative or some other means of shipping to the US first, then to you from there. I say take it, otherwise order in bulk because those charges are absolutely absurd.Quote:
Originally Posted by Maero
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10-22-2016, 10:20 AMFevelle
Mine is shipped and I got a tacking ID, but when I go to track it there is nothing. ;-;
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10-22-2016, 10:28 AMLexia
I have had usps tracking numbers not update for 2-3 days before.
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10-23-2016, 01:05 AMSpy
I really hope they don't just sell out and not make more...I waited in Merch line, then even missed the online sale because I hadn't gotten home yet...I'm (I believe) on the waiting list...but lack of updates on this has me worried. Maybe it's for the best? Idk...it's frustrating though...I know it's only been a week, I need to have more patience...but it's still frustrating...
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10-23-2016, 01:38 AMMatrinkaThey confirmed on Twitter that they're going to be manufacturing more lore books. https://twitter.com/FF_XIV_EN/status...109630464?s=09Quote:
Originally Posted by Spy
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10-23-2016, 01:53 AMBerethos
Got the email with the tracking number mid-afternoon, had updated with the most recent scan information 3-4 hours later (being delivered via UPS, not sure if that makes a difference in how quickly it's getting updated compared to others).
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10-23-2016, 01:59 AMHyoMinPark
Got my tracking number yesterday afternoon. It's apparently coming via UPS. Unfortunately, my book is sitting in a city 30 minutes away from my home, and says it won't be delivered until 10/25. >.> I'm like "Can't I just drive and pick it up?"
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10-23-2016, 03:22 AMShirKirakira
I got my tracking # yesterday afternoon, and now it is slowly making it across the USA because I paid for whatever the cheapest shipping was, which means I'll probably see it next month because UPS is handling the package.
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10-23-2016, 03:25 AMDamianFataleThis all of the time.Quote:
Originally Posted by HyoMinPark
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10-23-2016, 04:43 AMValarianHeartbreaker
Ordered the book as soon as it was available. Had to pick the 2-5 days shipping because I live in Canada, and 5 days later, when I try to track my package, this is what I get:
"The U.S. Postal Service was electronically notified by the shipper on October 21, 2016 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if/when available."
So much for freaking paying 35$ shipping for "2-5 days".
Never again SE, your Store sucks.
With my luck, I might get it by Christmas... -
10-23-2016, 06:47 AMUltimateAoe2You're able to request to pick it up at a UPS facility if you choose to.Quote:
Originally Posted by HyoMinPark
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10-23-2016, 11:33 AMHyoMinParkReading their FAQ online, it said I can put in a request, but that I won't be allowed to pick up the item before the scheduled delivery date. :/ Aside from the fact I'd have to wait until Monday because the locations aren't open Saturday/Sunday. :< So, unless I'm misunderstanding the FAQ, might as well wait. Sad face.Quote:
Originally Posted by UltimateAoe2
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10-24-2016, 01:19 AMKisik
Confirmation Email time stamped: Mon, Oct 17, 2016 at 10:08 AM
Still on Delivery Status: Not Started
Go team :|