[Fanfest] Please include a livestream access key next time for us event goers

I'm not sure if this suggestion belongs here, but I made it to Fanfest and found myself sick today which is day 2. I'm not a jerk willing to spread my germs around in the heavily populated convention hall, but find myself unable to enjoy what I came here for.

If possible for next Fanfest, please include a livestream key with the Fanfest tickets just so we can still enjoy Fanfest live while outside of the halls, e.g. we suddenly got sick or even while out eating lunch (or standing in the merchandise line v_v)

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Originally Posted by Jeykama

I'm not sure if this suggestion belongs here, but I made it to Fanfest and found myself sick today which is day 2. I'm not a jerk willing to spread my germs around in the heavily populated convention hall, but find myself unable to enjoy what I came here for.

If possible for next Fanfest, please include a livestream key with the Fanfest tickets just so we can still enjoy Fanfest live while outside of the halls, e.g. we suddenly got sick or even while out eating lunch (or standing in the merchandise line v_v)

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That sounds awful ; I'm sorry to hear your day was ruined that way and I hope you feel better soon.

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Originally Posted by Knahli

That sounds awful ; I'm sorry to hear your day was ruined that way and I hope you feel better soon.

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Thanks! Coulda been worse, at least I got through the merchant line yesterday. It just sucks having to miss both concerts and whatnot without having to pay the extra $30 livestream fee even though I have a ticket to be here.

I was at the event day one at around 6 AM. I was in line for hours, and basically missed the keynote as I couldn't see any of the TVs. I felt I was punished for trying to support SE. :(

So this would be nice...

I also wish they had done this. I missed the lore panel standing in the Merchandise line (and was only a few people short from the counter when they sold out of the lore book after fighting those lines since day 1 ;_;) and couldn't really hear what was being said (granted, I gave up trying and got to meet some pretty awesome other players!) And then there was the Mini Cactpot...I wish they had displayed the winning numbers on the screens there instead of making us all congest behind the one (Thank you Reddit users that had the decency to put them up for people during that madness!) And I missed part of the live letter because I was in line for Duty Roulette.. though I'm not as bummed about that because I ran into another ENTM model/judge and had a fun time talking with her! :)

Sadly I have to disagree, unless you are willing to pay an extra 30 for it. The livestream wasn't made for you the event-goer. You are paying for the event swag, the ability to see the panels physically, obtaining merch earlier than others without shipping and handling, and other fun stuff that can only be done at the event like the pvp corner, ultima fight, and RL mini-games along with the social aspect of trading Triple Triad cards and the hidibrand game. And of course helping with the cost of all the employees within the event.

The point is, your ticket provides the cash for all the above content, you aren't given a livestream because it's not in the cost of the ticket. While of course it sucks that you were sick you have to keep in mind that just because you went to the event it doesn't automatically mean you should also gain access to the livestream unless SE themselves put it in the cost of the ticket, but they didn't because they most likely felt a lot of people going to the event wouldn't want to pay for a livestream they would most likely not watch.

I'm sure SE would do this but by adding another $30 to price of person ticket.

Makes no sense since livestream costs em nothing to give access to to SE. They charge by using Cleeng as a paywall. IIRC blizzcon ie gives access to event goers stream access

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Originally Posted by Lexia

I'm sure SE would do this but by adding another $30 to price of person ticket.

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Because giving them livestream access totally costs SE money... -_-;

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Originally Posted by Naunet

Because giving them livestream access totally costs SE money... -_-;

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I didn't say I was against I'm just stating what SE would do or is already doing.

its not something that can't be done. the livestream ticket is literally access rights. Theres literally nothing on the back end that needs to be done to support more people.

They should just throw a unique access key in the goodie bag next time. I mean the people that are actually at the event already paid to access the event who cares if they want to attend certain panels in person or watch it on their tablet somewhere else.

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Originally Posted by Vaer

They should just throw a unique access key in the goodie bag next time. I mean the people that are actually at the event already paid to access the event who cares if they want to attend certain panels in person or watch it on their tablet somewhere else.

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Issue regarding that is said people then selling off those codes for complete profit, given they paid nothing extra for it, or even just handing it off to a friend, in which case is money lost for SE as it's impossible to know said individual would have paid or not so every possibility must be considered a loss. This could only be a possibility were they able to secure said codes to the people who received them first-hand.

That said, I feel exceptions should be considered regarding situations like OP's; life happens and sometimes especially already at the con, support should make a judgement call and consider offering a ticket.

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Originally Posted by Lewtskie

Issue regarding that is said people then selling off those codes for complete profit, given they paid nothing extra for it, or even just handing it off to a friend, in which case is money lost for SE as it's impossible to know said individual would have paid or not so every possibility must be considered a loss. This could only be a possibility were they able to secure said codes to the people who received them first-hand.

That said, I feel exceptions should be considered regarding situations like OP's; life happens and sometimes especially already at the con, support should make a judgement call and consider offering a ticket.

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If they really want to secure it, link the code to the ticket number and have them login with their SE account to authenticate the pass, record the first login and lock the stream to that device. Sure, some people might still get through who are friends but at least they won't be scalped as much. Or just auto-do it where there is no code, it just auto applies access to the SE account that bought the ticket and use the account to authenticate, lock the stream to first device to prevent sharing.

Yeah of course there might be issues with (if it happened) attendees reselling the stream passes. If the pass was only eligible for the livestream and vods for a week, no extra minion/outfit codes of course, I feel that would be OK as it would greatly improve the QoL (hah) of the event. From the sound of the complaints here before Fanfest it was because folks didn't want to pay $30 for digital items and didn't care about the stream anyway...

But I don't see why, having paid the $150+ to attend, I would not be entitled to watch the full event regardless of whether life suddenly happening.

The live stream was included as part of the 2014 Fanfest ticket for attendees.

It seems to have been one of the many things that was cut from the budget this time around, despite them mentioning that the Fanfest was even bigger this time around. "Bigger" only seems to have applied to the number of tickets sold.

When is the next two fan fest?

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Originally Posted by Ibi

The live stream was included as part of the 2014 Fanfest ticket for attendees.

It seems to have been one of the many things that was cut from the budget this time around, despite them mentioning that the Fanfest was even bigger this time around. "Bigger" only seems to have applied to the number of tickets sold.

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Yup it a bigger price tag to attend both in person or via stream if that why they mean.