Lost of account

My ff14 account has been stolen. Although I get my account back but I lost all my items and gil. How can I get them back?

I have 1.3 billion gil before and a FC and two mansions. But now, I lost all of them.

I don't pretend to know how Support works but in every other MMO I played you will not get your items back. Whether it be by a logger (unlikely) or you just being foolish and sharing your account information the loss of your account or items on it are usually on you. The only exception I've ever seen to this is when data loss occurs to do server problems or a hack against the company hosting the game.

I think there is a one time rollback, if you have not contacted a GM to get an item back in the past you may be able to do so now. You won't be able to get the houses back though. Once those are gone, they're gone.

That's why you should always use security code thing they offer. You press a button and get a number you have to enter each time to log in. It is a extra step but adds security to your account so it cannot be hacked. I always use one when they are available for MMOs.

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Originally Posted by Bixillarla

That's why you should always use security code thing they offer. You press a button and get a number you have to enter each time to log in. It is a extra step but adds security to your account so it cannot be hacked. I always use one when they are available for MMOs.

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Yeah SE rlly goes a step further with security. even if u dont get ur items back u should listen to this cute cat girl here.

When you say your account was "stolen"... was it genuinely hacked or were you sharing it with someone?

It's almost impossible to have an account "stolen". They can be duplicated (a bug that SE know about & have, AFAIK, dealt with), misused (because you shared with someone) or hijacked (because you did something naughty - like used third party software or indulged in RMT).

The security offered by SE is phenomenal & two-stage is available to anyone with the hardware token or who has downloaded the smartphone application. If this is enabled on your account then it's as secure as a game can get. Even without two-stage enabled there's still IP safeguards in place which, theoretically, would enable SE to find out exactly who used your account. Depending of your country this could be used to take legal criminal &/or civil proceedings.

You need to give much more detail about the situation & what you think has happened before we can advise you further.

Well 2 things, 1. 1.3 billion gil?!?! damn. 2. Was your fc populated, and if so can anyone tell you when you supposedly logged on during the time you weren't logged on?

1.3 BILLION gil? O.o huh? No way! >_> /smells a stinky fish

In numbers its: 1.300.000.000.000 Gil!


Im playing since game release and I didnt even earn 300mil Gil - And Im selling alot! o-O

And I like to buy anything I want, no matter the price!

No offence but I feel like you're trying to brag here. I just checked your character through the website and you have a few I170 crafter Eqs, considering you got your gil through season crafting you would've had some gears at 100% spirit bond, the hacker would've obviously converted your equipment, also. 1.3billion gil takes awhile to be sent over, how long did were you away exactly to give the hacker that much time. Also how did you lose your property, it would benefit no one, the FC you are in still owns a mansion. Why aren't your equipments pentamelded, for someone who had that kind of money? Judging from your forum post in 2014 you QQed about having 1million stolen, what is that kind of gil to you? Calling this a bluff.

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Originally Posted by AsahinaMyLove

In numbers its: 1.300.000.000.000 Gil!

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Or 1,300,000,000 if you're European (our billion is a thousand million instead of the million million like North America uses).

But either way, that seems like an unlikely amount of money...

If someone access your account, doesn't the system auto lock your account and send you email to change your password?

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Originally Posted by worldofneil

Or 1,300,000,000 if you're European (our billion is a thousand million instead of the million million like North America uses).

But either way, that seems like an unlikely amount of money...

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Whoa, is this true? I mean, the word billion has different number between 2 regions? Isn't this going to be confusing in the monetary or economic market?

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Originally Posted by AsahinaMyLove

1.3 BILLION gil? O.o huh? No way! >_> /smells a stinky fish

In numbers its: 1.300.000.000.000 Gil!


Im playing since game release and I didnt even earn 300mil Gil - And Im selling alot! o-O

And I like to buy anything I want, no matter the price!

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Ppl have already capped Gil. It is more than possible.

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Originally Posted by worldofneil

Or 1,300,000,000 if you're European (our billion is a thousand million instead of the million million like North America uses).

But either way, that seems like an unlikely amount of money...

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As far as I'm aware... As an American, this is how I visualize 1.3 billion too.

woah 1.3 billions omg :o

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Originally Posted by Sakuraluna

As far as I'm aware... As an American, this is how I visualize 1.3 billion too.

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Ditto. Never heard of this supposed Billion/Trillion confusion.

1,000 = Thousand
1,000,000 = Million
1,000,000,000 = Billion
1,000,000,000,000 = Trillion
1,000,000,000,000,000 = Quadrillion
1,000,000,000,000,000,000 = Quintillion
etc.

We DO still use the English measuring system, which is pretty sad, I'll grant you...

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Originally Posted by Neri

Whoa, is this true? I mean, the word billion has different number between 2 regions? Isn't this going to be confusing in the monetary or economic market?

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Billion has indeed two different meanings depending on region. And no, in practice there isn't much confusion made by it.
See https://en.wikipedia.org/wiki/Long_and_short_scales for a good description of the two systems.

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Originally Posted by worldofneil

Or 1,300,000,000 if you're European (our billion is a thousand million instead of the million million like North America uses).

But either way, that seems like an unlikely amount of money...

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No, that's 1.3 billion here too. The person you quoted put too many zeroes on theirs. They wrote 1.3 trillion.

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Originally Posted by worldofneil

Or 1,300,000,000 if you're European (our billion is a thousand million instead of the million million like North America uses).

But either way, that seems like an unlikely amount of money...

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Countries where the long scale is currently used include most countries in continental Europe and most French-speaking, Spanish-speaking,[3] and Portuguese-speaking countries except Brazil.

They are probably European :P

Until we have all the details I'm not really sure what to say here.

Part of me suspects RMT hijacking but that is just because 1.3 billion gil is a highly unlikely amount of gil for someone to have without RMT, but I won't jump to conclusions

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Originally Posted by Zari

Until we have all the details I'm not really sure what to say here.

Part of me suspects RMT hijacking but that is just because 1.3 billion gil is a highly unlikely amount of gil for someone to have without RMT, but I won't jump to conclusions

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Nah its a bluff. He probably wanted people to be like" WOW MUCH GIL MUCH WOW". But realized he has little to no credibility and way too many loophole. If I were the hacker and I had that amount of time to transfer 1.3B gil over to my account, I would've converted all his equipments to materia.

Back to OP:
Claims to have lost 2 mansions lol, I wouldn't waste my time if i'm not getting anything from relinquishing my land, unless its a FC house that you lost on a alt, even so this requires time. How were you away for THAT long for him to sell 2 FC houses, transfer 1.3B gold (you can only send/mail 1million at a time). I read somewhere in your old posts that your FC was made with close people, how was the hacker online for that long for them to not realize it isn't you and notify you?

Zodiak isn't a server with an absurd demand for houses unlike tonberry (I have some Na friends in zodiak), No one exactly pays to relinquish land there. Besides why do you own 2 mansion, 3 including the FC house? If you have 2 houses in order to make profits out of having multiple airships you could’ve settled with a Small house, so why two large? Why do you have to specify “ two mansions” ?

Lastly, don't pretend you don't know how retrieving of account works here, you've been playing this game at least for 2 years since you have some old minions and the gilgamesh & nanamo veteran reward.

http://i64.tinypic.com/2eq9p42.png

SE can check your character's Item and Gil logs and see how much was stolen and should be able to return it.
Lying about is also taken very seriously to though... >w>

I'm very confused.

I just know I'm from the UK (which is in Europe) and 1.3 billion here is 1,300,000,000 and 1.3 trillion is 1,300,000,000,000.

But I think we're very off-topic now :S

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Originally Posted by worldofneil

I'm very confused.

I just know I'm from the UK (which is in Europe) and 1.3 billion here is 1,300,000,000 and 1.3 trillion is 1,300,000,000,000.

But I think we're very off-topic now :S

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You're right one billion is 1,300,000,000. Varies from country to country too. https://en.wikipedia.org/wiki/Long_and_short_scales

=3= I only asked google how much 0's a 1 billion have .-.

Well lets not jump to conclusions, he never said how he got the gil. Could have just been ill-gained and GMs stripped it. :3