Error Message on Patch Files

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02-23-2016, 06:48 PM
Daragon

Error Message on Patch Files

trying to download 3.2 onto my PS4 and I keep getting the following error:

Unable to download patch files.
[20512][25008]

A few times it has gone all the way up to 750MB of the 1061 MB patch and doesn't save any progress meaning each time I lose all my progress.

What is going on? Can someone help, thanks.

Update: Been having this issue for nearly 5 hours now, it's getting silly, anyone else managed to fix it? Going to a friends to see if it can be downloaded there instead.
02-23-2016, 06:54 PM
Slippin

Having the same problem losing progress with the error.
02-23-2016, 07:20 PM
Renee

I'm having almost the same issue with my PS4 when trying to start to download the patch, but I get the following note instead.

Unable to complete version check.
[20458] [24530] [20457] [40]

Not even a single chance to update the client. I hope that we can get any news on why this is happening.
02-23-2016, 07:38 PM
iambanana

i have same problem too, but i play on PC, its already happen 2 time, around 530mb ish patch, and then unable to download files...

please halp, thanks
02-23-2016, 07:43 PM
Eloah

Ditto I have the same message as OP, this is frustrating.
02-23-2016, 08:40 PM
chococo

same problem on PC
error [30410][30607][20457][410]
02-23-2016, 09:59 PM
Myopicmonkey

Getting inconsistent versions across boot, Updater, launcher error this morning. Was working fine last night. Error code [30410][30607][20457][410]. Checked Anti Virus, Proxy and cleaned up Temp files. Refuse to do a complete reinstall until I know what caused this.

EDIT: Could just be auspicious timing but, just ran the boot.exe seperately from install location and it downloaded something and then fixed the error. Patching normally. Go figure...
02-23-2016, 10:00 PM
oestrablot

Quote:

Originally Posted by chococo

same problem on PC
error [30410][30607][20457][410]

these are the error codes i'm getting too!
02-23-2016, 10:03 PM
Myopicmonkey

Check my edit and see if that works. If it does, report back. I'd love to know if it was just dumb luck on my part.
02-23-2016, 10:11 PM
alisanne

Error CE-30022-7 after launches update and can't repair restoured by previus backup ps4 and don't work any tip?
02-23-2016, 10:35 PM
GamingSlug

Quote:

Originally Posted by chococo

same problem on PC
error [30410][30607][20457][410]

Quote:

Originally Posted by oestrablot

these are the error codes i'm getting too!

yep me too, exactly the same codes.
02-23-2016, 10:36 PM
oestrablot

Quote:

Originally Posted by Myopicmonkey

Check my edit and see if that works. If it does, report back. I'd love to know if it was just dumb luck on my part.

oh before i saw this i deleted my temp internet files AND rebooted before launching again and now it's updating. maybe it was just dumb luck for me too though, haha
02-23-2016, 10:39 PM
Kyomen

I'm on PC and I've been having the same problem but the codes are much different =/ I've tried a HUGE amount of 'fixes' including restarting my computer, running in compatibility mode, running as an administrator, deleting the boot files and replacing them with older boot files (Which got me to the point where it would DL the patch halfway and tell me of the error). I tried doing some ipconfig/renew stuff. I tried SYSTEM restoring to a point where my game DID work. I tried forcing a launcher update or whatever by altering the update check mode value in document\mygames. My error code is this: unable to update patch files. [11006][20819][20890][19900][3]SqPack:0x0-0x0-0.
02-23-2016, 10:40 PM
Seline

Tried most things, only thing I could get to work was full un-install, delete remaining files/my games files and reinstall the entire game.

That worked for me updated and working, tho the whole data centre im on is totally broken right now.

Really impressive work so far.
02-23-2016, 10:45 PM
Kyomen

Would you mind going over how to reinstall for me? I tried that once, but it got to the point where I couldn't reinstall heavensward because of the exact same error. This prompted the system restore.
02-23-2016, 10:47 PM
Seline

Quote:

Originally Posted by Kyomen

Would you mind going over how to reinstall for me? I tried that once, but it got to the point where I couldn't reinstall heavensward because of the exact same error. This prompted the system restore.

Uninstall the game as normal, go to the root directory it was installed into, use the shortcut (properties) to find the location, delete any remaining files, go to My Documents (on pc) and then My Games in there you will see a FFXIV Folder delete it and install the game again.

This worked for me can't help you with none pc platforms since i don't have them.
02-23-2016, 10:48 PM
Flying-Tiger

For PC users I found this fix on another thread : Thanks to YDerek86

http://forum.square-enix.com/ffxiv/t...ck-Version-FIX!!

I was getting "unable to check version error" so I tried it and it started to update the launcher and the game after login
02-23-2016, 10:55 PM
Mariel_Crystallie

https://scontent-sin1-1.xx.fbcdn.net...27785666_o.jpg

tried anything still stuck on this.. anyone had the same problem here? :confused:

EDIT : Passed using VPN ... seems problem with my DNS server or something...
02-23-2016, 11:11 PM
YgritteM

Quote:

Originally Posted by Flying-Tiger

For PC users I found this fix on another thread : Thanks to YDerek86

http://forum.square-enix.com/ffxiv/t...ck-Version-FIX!!

I was getting "unable to check version error" so I tried it and it started to update the launcher and the game after login

Oh thank you, thank you, thank you! The only line I had to modify was "BootVersionCheckMode" from 0 to 1 and that did the trick... or at least the download is in progress!