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Hi there!
I play FFXIV: Heavenward on my iMac (specs below) since my PC died. I was pleasantly surprised to see that there were changes being made to this version, as it was atrocious in comparison to the PC version given how buggy it was.
However, after following the instructions laid out by SE, I am currently experiencing the bug wherein FFXIV won\\'t open after being reinstalled. I have tried to reinstall several times and restarted my Mac to no effect. My OS is indeed the current version, so I cannot update it further... If I continue to use Yosemite. So therein my question lies: Will I need to update to OSX El Capitan to continue playing? I\\'m reluctant to do so given its poor reviews when it comes to performance issues. Any insight would be appreciated!
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Mac Specs:
OSX Yosemite
Version 10.10.5
iMac (21.5-inch, Late 2012)
Processor: 2.7 GHz Intel Core i5
Memory: 8 GB 1600 MHz DDR3
Startup Disk: Macintosh HD
Graphics: NVIDIA GeForce GT 640M 512 MB
[Patch 3.15] Mac OS X Yosemite Update Error
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12-17-2015, 02:58 PMBowen[Patch 3.15] Mac OS X Yosemite Update Error
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12-17-2015, 11:38 PMskullkyng
I am having the exact same issue on my mac.
I've downloaded the software 3x now and each time, after I download and put the application into my applications folder and try to launch, the software verifies and then nothing happens. The weird thing is that the mac thinks the software is running, because it will not let me drag the app to the trash. The software however can not be force-quit as it does not show up in the force-quit application box. The only way to remove the software is to restart the computer and then trash.
So, right now, I have no way at all to play FFXIV which is incredibly frustrating. My mac spec's are below as well.
OSX v 10.9.5 (not Yomemite)
Macbook Pro, Retina, 15" Late 2013
2GHz Intel Core i7
8GB 1600 MHz DDR3
Intel Iris Pro 1536MB -
12-18-2015, 01:13 AMEmilin
Mine as well sadly, exactly as described! I'm not really sure how to report it either? I regret getting it for my mac at this point. I've been playing it just fine until now when it forced me to uninstall and reinstall.
My specs
OS X V 10.9.5
Macbook Pro Retina, 13" Late 2013
2.4 GHz Intel Core i5
8GB 1600 MHz DDR3
Intel Iris 1536 MB -
12-18-2015, 05:21 AMHiddenlilly
Adding my name to this list as I literally just did the update and cannot launch, which is more than infuriating as my game worked superbly before.. This update essentially broke something that worked for me. Rather annoyed is an understatement.
Specs:
OS X Yosemite 10.10.5
Macbook Pro !5-inch Early 2011
2 GHz Intel Core i7
8GB 1333 MHz DDR3
Intel HD Graphics 3000 512 MB -
12-18-2015, 05:59 AMsarahnight
Seems like it only works on Mac OS X El Capitan 10.11.x... It worked for me there...
When i tried on Yosemite, it does exactly what you guys are describing, launches and remains resident but does not do anything, no launcher, no game, no luck... You can use Activity Monitor in your Utilities folder to see FFXIV running and doing nothing. You can also Force Quit it there, without having to restart your computer.
UPDATE!
Go to System Preferences > Security and Privacy > General tab...
Allow apps downloaded from:
CHANGE TO: Anywhere
Save and close System Preferences.
Kill FFXIV if its currently trying to run...
Launch it again, it should now work.
Seems like they didn't get their certificates right on the App. So Gatekeeper is blocking it. Good Luck! -
12-18-2015, 06:09 AMHiddenlillyWell, looks like I'll be backing up my laptop tomorrow and gambling with the devil again. When I updated to Yosemite it broke my screen and I had to send it into repair.. So you can say I'm a little apprehensive :P Once I do that I'll update here of my findings!Quote:
Originally Posted by sarahnight
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12-18-2015, 06:09 AMskullkyng
I am doing the El Capitan update now. I will let everyone know how it goes...
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12-18-2015, 06:15 AMsarahnight
check your Gatekeeper settings first... see my first note.
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12-18-2015, 06:19 AMHiddenlillyOh my good, golly, GOSH! Sarahnight you are literally the best!! This worked like a charm for me and I'm still on yosemite :D:D Oh my days, you have no idea how happy this made me!Quote:
Originally Posted by sarahnight
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12-18-2015, 06:30 AMskullkyng
This totally worked for me as well, and I am still on 10.9.5. No El Capitan for me!
Thank you! a million gil over!
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12-18-2015, 08:51 AMBowenI wish I had seen this earlier! I ended up updating to El Capitan. The game runs but now this happened!Quote:
Originally Posted by sarahnight
Link
Random artifacts appeared on screen and my game froze up as I zoned into Revenant's Toll! I couldn't do anything but move my mouse around. Couldn't even exit to the desktop. I'm going to continue playing and if this reaccures then I'll update. I'm mildly annoyed now. -
12-18-2015, 09:10 AMBowen
It happened again. In Revenant's Toll also. I was completing an objective in one of the level 54 quests on my AST. Same kind of artifacts.
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12-18-2015, 12:15 PMEmilin
Thanks sarahnight, that worked for me as well. I haven't tried playing the game yet though as I'm busy. Hopefully the freezing and such that's being reported doesn't happen after it's been running near perfect for me for me since the release.
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12-18-2015, 11:21 PMsarahnight
Artifacts do seem to be a curse that follows us randomly... I played for 3 hours last night on Mac OS X without ever having any like you experienced. It does lag occasionally but not continuously, and if anything 2560 x 1440 on my 27 inch iMac the performance generally feels improved. I did 4 guildhests, and a dungeon all without any issues.
I have NVidia in my Mac... i used to get artifacts, its probably to early to say i won't anymore... Which video card do you have? -
12-19-2015, 06:30 AMGaladrium
Why are you still on Yosemite? It's free to upgrade the Mac OS.
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12-19-2015, 09:27 AMGrekumah
Greetings,
Apologies for those of you running into the issue reinstalling the FFXIV Mac client, but there is a known issue with Gatekeeper in previous versions on Mac OS X and it is not related to our software or license. While making temporary adjustments to the security permission levels will allow installation, it is not something that we would recommend doing as it creates a higher security risk. As we mentioned on the new client download page, we recommend that you update to El Capitan, the latest Mac OS, in order to rectify the problem.
We’ve also added this information to our FAQ as well. -
12-19-2015, 12:28 PMBowenThank you for the classification clarification, Grekumah! I am, however, experiencing a totally different issue after updating to El Capitan that I described in a second thread (found here: http://forum.square-enix.com/ffxiv/f...threads/275697). I have since gone and some a completely fresh install (removed all FFXIV related files on my computer.) I will update the thread after this to see if there are any other changes, but I thought I should bring attention to that thread as well.Quote:
Originally Posted by Grekumah