Of all people... they chose Telia?
So that's basically it for anyone not in Europe, and now stuck on a European data centre? Transfer and lose access to all your friends/housing/airship, or put up with the worst possible connection they could have opted for?
Thanks, Square, thanks so much o_0
Why Telia?
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10-22-2015, 09:48 PMAmberylWhy Telia?
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10-22-2015, 10:48 PMColorful
There's no one to blame but yourself for rolling on a European server, we've known for quite sometime that SE has had plans to transfer them to a European datacentre.
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10-22-2015, 10:51 PMCatwho
SE has a very bad track record of taking what third party vendors say at face value, trusting them, and signing up for an inferior product.
See: Digital River, the Mac client, 1.0's outsourced coding.... -
10-22-2015, 10:52 PMTheUltimate3
Who's Telia?
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10-22-2015, 11:06 PMCatwhoGoogle is your friend, but it's an EU ISP.Quote:
Originally Posted by TheUltimate3
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10-22-2015, 11:12 PMSove92
SE is a customer to the company housing the datacenter, they are not exactly in a position to choose the ISPs.
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10-22-2015, 11:41 PMSendohJinthat's part of the criteria when choosing the data center.Quote:
Originally Posted by Sove92
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10-23-2015, 12:18 AMKeoesonSource?Quote:
Originally Posted by Amberyl
When I run traceroute from home it goes through the level3 network, but at work it goes through the telia network.
So if you don't like telia, go to your provider and complain about their routing. -
10-23-2015, 02:30 AMDyvid
I"m confused. Did they outsource the datacenter to Telia or is this just how it gets routed? SE can't control how your ISP routes to their center which is why many of us in the states need to use tunneling services.
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10-23-2015, 02:38 AMl---------------l
Call to logic. European data center, Chaos, european data center, European data, EUROPEAN.
Logic query: Why you making your char in European data center if you no European?
I find it .... Disgusting... To come and blame Square Enix for making the life of all EU players easier, at last!.... And, to be honest, I wouldn't have mind how it was because I had high ping, and EU have high ping. How it is right now is, EU low ping, me middle ping... So, I'm in disadvantage myself... But, please, the logic, EUROPEAN. -
10-23-2015, 02:44 AMNadirahOne of the largest ISP/mobile carriers in Europe.Quote:
Originally Posted by TheUltimate3
Carrier I used in Sweden, has best coverage where I was at. -
10-23-2015, 03:07 AMCGMidlander
Telia was oft complained about (for lag spikes) back when I played WoT more often. Lol
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10-23-2015, 03:27 AMRaist
SE isn't choosing Telia. They chose KDDI. KDDI peers mostly with Level3 and Telia, and your ISP's routing policies are determining which one if them you get assigned.
Need to be in touch with your ISP's Tier3 support. Give them either the IP your client uses (not necessarily the one showing at arrstatus...look it up with resmon or netstat) or the EU lobby server (neolobby06.ffxiv.com). You need a higher tier support then the ones that typically answer the phone or are the first to otherwise respond to a support ticket. You need specifically tier3 (sometimes referred to as Engineering)...they are the ones with the resources to conduct a proper investigation and escalate the issue towards any fixes.
Alternatively you could try altering your path through a VPN. It may be a good idea to at least tinker with the free use policies many offer to see if it improves. If it does, it is good ammo to fire at your ISP to fix your routing. -
10-23-2015, 04:01 AMAskaRayOkay yes, I do think it's rude to blame SE for trying to make the lives of the EU players easier butQuote:
Originally Posted by l---------------l
also don't be rude to non-Europeans on EU servers. Thanks.
There's lots of reasons why non-Europeans would choose and/or stay on an EU server.