Launcher Error -2146697211 after Windows 10 Upgrade.

http://puu.sh/jr0uj/6b4226a8f5.png

Finally Fixed it, the culprit is indeed Windows Defender. However, if you had my issue, you couldn't disable Windows Defender because it was not not being used since you have Avast (or another Anti Virus) program running, so you must disable your current Anti Virus first then you can disable Windows Defender.

This is how I fixed it, I use Avast so I will use that as reference. Right click Avast and disable it.
http://puu.sh/jC1ep/436e33e6ee.jpg


Then open your windows search bar and type Windows Defender and go to the settings.
http://puu.sh/jC1kw/d7d985ee62.png


Now the Windows Defender settings shouldn't be greyed out, if it is, you may need to reboot your computer. Now you can TURN OFF EVERYTHING IN WINDOWS DEFENDER.
http://puu.sh/jC1rg/f6c827269c.png


Now enjoy.
http://puu.sh/jC1KK/a0494a67e4.jpg


DO NOT FORGET TO TURN YOUR AVAST BACK ON!!!!!!!!

I have the same issue, but resetting the router/modem did nothing. Ruled out avast! and it seems to be my ISP (Shaw in BC Canada), but I am still trying to troubleshoot it.

I just don't know what Windows 10 did that causes a connection issue. :(

I fixed this after upgrading to Windows 10 just a few minutes ago. I enabled the shortcut flag for "Run as Administrator". If it's on your taskbar, right click the shortcut and then when the small popup window shows, right click on the "Final Fantasy XIV" icon at the top of the list and choose "properties".

In the Compatibility tab mark the "Run this program as Administrator" checkbox and hit "OK".

If you want you can right-click the shortcut each time and choose "Run as Administrator", but that gets tedious.

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Originally Posted by Shizue

I fixed this after upgrading to Windows 10 just a few minutes ago. I enabled the shortcut flag for "Run as Administrator". If it's on your taskbar, right click the shortcut and then when the small popup window shows, right click on the "Final Fantasy XIV" icon at the top of the list and choose "properties".

In the Compatibility tab mark the "Run this program as Administrator" checkbox and hit "OK".

If you want you can right-click the shortcut each time and choose "Run as Administrator", but that gets tedious.

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Thanks, but it was one of the things listed that i tried, it doesn't work for me. :( I'm glad it fixed it for you though.

Sigh.. I just updated to windows 10 tonight (before the weekend) and now im getting this error as well.

http://s21.postimg.org/5xdyhtg53/ffxiv_error.png

The only way I can get around this is by rebooting. If my PC sits for too long, it breaks and I cannot log in.

I am still trying to figure out what it was that I did to get this to work. It was either
A) https://www.microsoft.com/en-us/down....aspx?id=40784
B) I disabled Kaspersky.

I installed the C++ redist and tried launching and got the error. So I disabled Kaspersky and it loaded. But then when I un paused Kaspersky, the launcher loaded again... So I am not sure which it was that fixed it. I will reply again if it doesn't load again.

Not sure what happened between my original installation of Windows 7 and subsequent upgrade to Windows 10, but I had this issue as well.

Tried adding the files as exceptions, no joy. Paused AVG for 10 minutes and had no issues getting to the sign-in screen. Definite anti-virus issues. Not sure what the workaround is at the moment, will advise if I find anything further.

I was getting this error also .. disabled avast shields and it stopped >.>

Since I use a localization language of windows 10 so I might not be able to name the exact one

Anyway, another way of doing this is rt. click and select "property" then go to "compatibility" tab there will be something like compatibility mod or such just select the compatibility mode for window 8 and that should be ok.

Same Issue for me, upgraded on Windows 10 and got the error. I tried all solutions so far, IE stuff, router reseting, Antivirus issues, administrator exe. Nothing works

Thats fixed it for me, i turned off the Windows Defender in Settings > Update and Saftey > Windows Defender

When i turn it on, the error comes back. When i turn it off, it works

Just because I didn't see it in the list. Did you check if .Net 3.5 is active and current (disabled by default in the last few releases of Winblows)? Seen this fix some weird stuff in the past with web-based apps that also rely on IE like the launcher.

I had this problem as well for awhile after i upgraded to windows 10. It stopped once i disabled windows defender and re-disabled windows firewalls. Hope that helps people who are at a loss. Id imagine running the FFXIV shortcut in administrator mode would of worked just as well, but that's the easy way out lol jk i just didnt think of it at the time :P

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Originally Posted by Puwarh

Since I use a localization language of windows 10 so I might not be able to name the exact one

Anyway, another way of doing this is rt. click and select "property" then go to "compatibility" tab there will be something like compatibility mod or such just select the compatibility mode for window 8 and that should be ok.

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You get a like just because of the hilarious gif you got posted in your signature, i don't even know what you said in your post (was laughing to hard)

Quote:

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Originally Posted by Beara

Same Issue for me, upgraded on Windows 10 and got the error. I tried all solutions so far, IE stuff, router reseting, Antivirus issues, administrator exe. Nothing works

Thats fixed it for me, i turned off the Windows Defender in Settings > Update and Saftey > Windows Defender

When i turn it on, the error comes back. When i turn it off, it works

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You do realize, Windows Defender, is Anti Spyware/Malware (should be included in AV group)?

It's definitely a firewall / access issue. As the reason it won't connect is because the webpage the launcher is requesting is being blocked.

Many days later, still can't fix it. Wasteful, I don't know what else to do.

Windows Defender does seem to be one of the culprits here. Avast isn't causing me any problems when I try to start the game, but disabling Windows Defender fixed the problem. Hopefully this issue gets fixed either on Microsoft or Square's end as more people switch over to Windows 10.

I want to try something out, this worked on my desktop awhile back when I was getting that same error and could not get in. My brother was the one that showed me this and it got me working great.

http://http://cdn5.howtogeek.com/wp-content/uploads/2010/06/405x502x4properties.png.pagespeed.ic.bY4tWFZUIy.png

Get into your wireless adapter properties start unchecking one box at a time and try each time until you are able to get through. Remember not to uncheck the "Internet Protocol" and "Link-layer". This will lead you to your problem if it is something blocking you, if it is a anti-virus plug FFXIV into your anti-virus so it can let you through. My problem was my Avast and it was in that list.

I added http://fronter.ffxiv.com to my trusted sites list and chrome and it didn't work. Disabled windows defender, still didn't work. The entire time I couldn't get to the forums either. Then suddenly, it worked and I was also able to get to the forums at the same time. Also made sure there were exemptions in windows firewall for FFXIV, they were there but I created new ones anyways.

Really stumped, nothing I do seems to fix it but the issue seems intermittent at times. Don't want to turn off windows defender because that's what microsoft security essentials has become in Windows 10 and that's what I use as my antivirus.

The launcher uses the Internet Explorer components of Windows...so you would want to be adjusting things at either the OS level (inetcpl.cpl in the search/run box) or from within Internet Explorer itself for the browser related items (like TSL encryption(the new 3.x SSL) and trusted sites and such).

You should probably also create exceptions in your chosen security applications for the executables as well to make sure they have internet access and such (ffxivlauncher, ffxivupdater, etc.--6 or 7 total nested in the different subfolders).

I also had that error right after upgrading to windows 10. I deleted my ffxiv boot config files (documents\my games\ffxiv\) and disabled all my antivirus/firewall shields (AVAST) and it seemed to work. Re-enabled shields and restarted computer and now it works just fine!

Quote:

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Originally Posted by Flaeb

http://puu.sh/jr0uj/6b4226a8f5.png

I've done a ton of research on this issue and I am at a lost.

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The problem is not:
- Avast (free)
- Internet explorer
- The Launcher itself

I installed Windows 10 two days ago, I ran the launcher just fine, it updated FFXIV, and FFXIV DX10 launched just fine.

This appears to be directly a problem with DNS. I'd suggest you set your DNS to 8.8.8.8 on your Windows PC or router and see if that resolves it. Some ISP's run intercepting DNS (so they can serve custom "not found" pages for whatever the hell reason) so it results in very slow to updates, and that is in fact a change I deliberately make every time it seems like DNS is the culprit.

Quote:

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Originally Posted by KisaiTenshi

This appears to be directly a problem with DNS. I'd suggest you set your DNS to 8.8.8.8 on your Windows PC or router and see if that resolves it.

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That fixed it for me.

My DNS is always 8.8.8.8 8.8.4.4. Good thinking though!

Quote:

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Originally Posted by Flaeb

My DNS is always 8.8.8.8 8.8.4.4. Good thinking though!

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Interestingly enough, I actually managed to see this error (twice) when I logged out and logged back in later. So this might actually be a DNS cache issue.

I've just now got this today. I was able to login last night, but today I can't because of this error.

FIXED IT FINALLY! The problem is indeed WINDOWS DEFENDER. However, I couldn't disable Windows Defender because Avast was running, you need to disable Avast (or whatever Anti Virus program you're using), THEN you can disable Windows Defender. I'll post pics on OP.