Red Scripts still haven't reset.

Thread Title: My red scripts were set at 450/450 even on reset day. I havent been able to earn any all week.
ISP:Spark
Type of Internet Connection: DSL
Internet Connection Speed: around 1MBS
Date & Time: 30th July +12gmt
Frequency: Unknown, still havent been reset.
Character Name:Hotaru Gin
Race: Hyur female
World: Balmung
Class/Level:
Class and Level of your character when the issue occurred.
Area and Coordinates: Anywhere, always.
Area and map coordinates where the issue occurred. Illdyshire - I noticed soon as I logged on.

Party or Solo: Solo
NPC Name: None

Monster Name: None

In-Game Time: Always

Steps: I had logged on, I pressed control C to check my scripts had reset, they hadn't reset. I have checked every day since thursday. The scripts have been stuck on 450/450 and I still have 0/500. I havent been able to turn in any items all week


Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

PC Specs
-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name THEEMPRESS
System Type x64-based PC
Processor Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz, 3301 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. P1.80, 15/02/2011
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale Japan
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name TheEmpress\Synthia
Time Zone New Zealand Standard Time
Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 12.0 GB
Available Physical Memory 6.71 GB
Total Virtual Memory 24.0 GB
Available Virtual Memory 15.7 GB
Page File Space 12.0 GB
Page File C:\pagefile.sys


Browser Information
- Name and version of the browser currently in-use: Firefox, latest update.
- Internet Explorer Version: Windows Explorer 8

I can confirm the same problem persist for my character (L' A') on Balmug a well. I guess we've had high hopes ... This is now beyond ridiculous! We've already missed all the bonus star turn ins and now it's NO way we'll be able to cap this week limit efectively putting us all one week behind! And I was planing / hoping to get my primary tool upgraded by end of this week on FSH :(

SE should compensate all afected gatherers for this major screw up!

Quote:

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Originally Posted by MichiKyou

I heard some people got reset, and their notes said they fixed this issue.
I can't even do anything. I'm crying at my desk. I've sent so many tickets now.

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Yeah, I'm actually so upset that I just want to shut the game and walk away. In game support is useless providing just copy&paste replies.

Quote:

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Originally Posted by HEC-

I can confirm the same problem perist for my character (L' A') on Balmug a well. I guess we've had high hopes ... This is now beyond ridiculous! We've alredy missed all the bonus star turn ins and now it's NO way we'll be able to cap this week limit efectively putting us all one week behind! And I was planing / hoping to get my primary tool upgraded by end of this week on FSH :(

SE should compensate all afected gatherers for this major screw up!

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I heard some people got reset, and their notes said they fixed this issue.
I can't even do anything. I'm crying at my desk. I've sent so many tickets now.

I also still haven't had my points reset but a few on my server (balmung) were visited by GM's and have had theirs reset so i guess all we can do is wait.

edit: nvm...

I'm having the same issue.
Has it been confirmed that this is supposed to reset on tuesday?
the red scrip system was introduced on a thursday and last week my scrips were reset on thursday.

Quote:

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Originally Posted by Peka

I'm having the same issue.
Has it been confirmed that this is supposed to reset on tuesday?
the red scrip system was introduced on a thursday and last week my scrips were reset on thursday.

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My issue is that they didnt even reset last thursday. Scripts are supposed to reset 1:00 PDT thursday.

Normal reset time for red scrips is on thursday but last week because of a bug some players did not get a red scrips reset (in the hotfix of today). The hotfix should have fixed the problem but the players now need to have a reset from the GM's. A few ppl on my have gotten these resets, i'm still waiting for it.

Quote:

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Originally Posted by Callisto_Kalos

Normal reset time for red scrips is on thursday but last week because of a bug some players did not get a red scrips reset (in the hotfix of today). The hotfix should have fixed the problem but the players now need to have a reset from the GM's. A few ppl on my have gotten these resets, i'm still waiting for it.

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Yes.
That is what this bug report is for.

The fact the 'fix', didn't fix it.

It wasn't supposed to reset everyone scripts though so we have no idea if it is fixed or not! And shall not find out till thursday

My red scripts are also sitting at cap for the week. Very unfair situation for those effected

My red scrips still haven't been reset from last week. Paying customers are being shut out of end game because of a bug. I took time off work to become a grandmaster of the hand before red scrips were released, and now I'm stuck. Please help Square Enix

Sincerely,

Legacy Player

Mine have been capped since early last week before reset as well. Still capped, still no contact, still no information. A few gatherers have said square enix will only reset gatherer's if they were affected but won't touch your crafters. In-game bug report never gets a response. I'd really like to hear something, you're now punishing your playerbase for a mistake on your part, and I don't understand why. This is frustrating beyond belief, and proving very quickly to not be worth my time, effort, or money.

Edit: Moments after this post I was contacted by a GM (Thanks Qeepel you were a huge help!) and he was able to reset my crafter's scrips so I can at least cap this week and won't be behind as I previously expected to me. Very glad for some assistance on it finally!

Qeeple got to me as well, thanks Qeep! I asked for some bonus gathering scrips just because it would be difficult to cap them in two days. He told me he couldn't, and that I should ask for reimbursement on the forums. Where should such a thread be posted?

Having the same issue with my crafters'/gatherers' scrip caps, been sitting at 450/450 since last week. Was hoping the hotfix patch would reset it, but no luck there. Sent in an in-game bug report, I hope that gets read before the upcoming weekly reset so I don't end up missing out on an entire week's worth of red scrips.

My Red Scrips are still not reset yet. It was capped since last week. We're essentially delaying whatever it is we want to buy next by a week. This is unfair :/

Mine red scrips haven't been reset yet. Please reset it soon. World: Famfrit.
Character name Kevin Nguyen

Same problem here. Red gatherer's scrips never reset from the first week.

My red scrip cap for crafter have been sitting at 450 since the end of last week, too. Character name Kirara Hartmann, world is Balmung.