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Run into some trouble earlier today, raised a ticket and got contacted by GM Axafidonx shortly. Was really professional and polite, and my problem solved smoothly. Really appreciate your time and effort on the matter. Here, have some cookies for GM Axafidonx and the rest of the GMs for their efforts! :D
Soki Yagami! Thank you so very much for your feedback. It's my greatest pleasure to have spoken to you and your wonderful demeanor and personality was a real treat to experience. Have a grand adventure in our great lands and I hope to meet you in-game sometime!
Thanks a lot for the help tonight as well! It is good to know we have such reliable GMs working with us to keep the peace!
Thank you very much for your kind words, Zentaku Gamiga. I hope you had lots of fun with whichever duty you chose to queue for after the Alexander run fell through. :)
I would like to thank ALL the GM's they are doing their best, knowing that the sudden influx of WoW players have come to here they are probably have their hands full handling them. I give you guys alot of respect for doing a job that is rough enough with all the RMT's, botters and exploiters. Hats off to you guys 200%
Thank you for your kind words, Geldnar Hothbane. We are here to help you the best we can and we enjoy speaking with you all. If you ever need our assistance, please, don't hesitate to contact us.
Amazingly nice person, responded quick to an issue I had, was extremely nice and easy to work with, and surprised me with a bow out of nowhere! Left a big smile on my face. Absolutely deserves a /thumbsup and a /congratulate.
Saki Amariyo! Thank you so much for the feedback. I'm happy that I had the opportunity to chat with such a wonderful, pleasant player. I'm glad you're part of our community and I was able to put a smile on your face. :)
GM Axafidonx strikes again! There was some trouble with a PvP match earlier today. After that, I immediately queued for another dungeon and Axa was already messaging me before we had even finished -- that fast! I even got a screenshot http://imgur.com/TrWWgEx Thanks!
It was my pleasure, Lorena Caillay. It's always a great privilege to speak with our players and help to the best of our abilities. I hope you crush the competition in your future matches!
Ah I was wondering where I should have posted some feedback, so I suppose I'll contribute to this thread here.
GM Axafidonx responded to a call the other night quickly and efficiently. Was very kind and understanding, and seemed to have a sense of humour too! Axafidonx treated me with respect, using my name in the conversation kept him/her personal and nothing like some robot just doing it's job.
Thank you so much for your assistance. Hope I don't need it again, but if I do I hope I can rely on support as great as yours.
Hello, King Canadane. I'm glad I was able to speak with you. When I embarrass myself by pressing 'Enter' mid-sentence it's a pleasure having someone there that can share in the laugh. :D
If you ever need assistance again, we're here to help. Have a grand adventure!
Gm Axafidonx! I just now realized where I can post some feedback lol....Thank you so much for your assistance the other day! :) Unfortunately, I plan on leaving FFXIV....and I know I said I didn't need anything else at the end of our discussion, but I think I lied. There is one thing: Never quit your job. Quick responder, polite, respectful, and so much more. In my opinion, you're the best Gm out there, hands down. Thanks again, take care! ^_^
Thank you so much, Chibi Nightingale. Hopefully, you see this before you leave us. Wherever you decide to call home I hope it makes you happy and it was a great experience chatting with you. Have a grand adventure!
I also would like to show my appreciation for Gm Axafidonx for being so quick to respond, being so helpful, polite and professional during regarding my issue. Thank you very much! :)
You're welcome, Eris Nabradia! I'm happy to help. Thank you for being such a positive light in our community.
We've all been frustrated when we ask GMs for help with an issue we feel is important to us and get a copy/paste response that isn't even sequitur. And maybe they're not even bad GMs but are just super busy and are doing the best they can with all the worlds' woes.
Thankfully, though, Axafidonx makes it a point to convey to the player that he actually understands what happened and - perhaps more importantly - that it's totally okay to confirm that bad behavior that a player reports can be confirmed to be bad in general terms without actually revealing any private information (such as the likely extensive history of similar bad behavior that the offending players also have).
/salute
Thank you for posting, Eve Knight. You were such a pleasure to speak with and I'm grateful for players like you that do their best to help maintain the atmosphere of our game. Keep being awesome.
I wish to give GM Axafidonx a round of applause. By far you are the kindest GM I have ever spoken with in any MMO I have played (as well as the fastest to reply to my situation). Very understanding of the situation cause I'm very awkward of things. >< I hope to speak with you again sometime (hopefully not over me reporting people) but on fun terms! May we find an adventure together one day and may Hydaelyn watch over your travels!
Thank you for leaving me such positive feedback, Nellindi Kub'he. You made my night. I hope we can chat again on more fun terms as well.