How to fix DX11 crashing if you have Nvidia cards

My search for a fix to the crashing of the DX11 client on my GTX 970 and then 980 Ti after I upgraded led me first to this Reddit thread:

http://www.reddit.com/r/ffxiv/commen...ur_game_keeps/

Unfortunately at first, trying the steps did not appear to fix the crashing. This Reddit post is not very clear on what it means by disabling applications which create an overlay, so I will be absolutely clear on this point.

You cannot just disable the overlay by making it not appear over the game. You must completely exit the offending application, it cannot be running in the background at all.

I was running MSI Afterburner to overclock my video card, but I had the Rivatuner Statistics Server running in the background because I use Afterburner's recording system to record gameplay. Even when I set it to "Stealth" mode to disable detection and activation of RSS in FFXIV, it still caused crashes. I had to completely disable all gameplay functions in Afterburner, which unloaded the RSS application completely from memory, to resolve the crashes. Afterburner itself doesn't cause any problems, and neither does overclocking assuming your OC is stable in games.

I also run FRAPS to watch the framerate counter from time to time. I had to completely quit FRAPS and not even leave it running in the background to stop the FFXIV client from crashing. Just leaving FRAPS running was causing the crashing to occur, even if the framerate counter overlay is disabled.

In general, any applications which create an overlay over the game must be completely terminated, they can't be running in the background at all. The only apparent "safe" exception is Steam at the moment. I'm going to test my fixes by playing the game for a really long time tomorrow, but this seems to be the solution at least for Nvidia card owners who are having random crashing using the DX11 client. I hope this helps you guys out.

I'm using driver version 353.38 (Chrome hotfix) with FFXIV on my 980 Ti.
If you want to try this driver, download it here: http://nvidia.custhelp.com/app/answe...ail/a_id/3694/

Seems to me something else is causing your game to crash, especially if you tried two different cards and properly wiped the drivers before installing the new card. I have 970's in SLI and I've left fraps on for hours with the fps overlay and have never had any crashes. If a new card and changing drivers didn't stop the crashing then its clearly something else causing it.

The latest drivers from nvidia have this problem. All programs with overlay cause crashes and TDRs. You need to unistall MSI Afterburner / EVGA Precision X and all equivalent programs. I don't know if this is because those programs need to be updated or Nvidia changed smth in latest drivers which causing the crashes. The crashes are not FFXIV's DX11 client fault. Those programs in combination with the latest drivers causing random TDRs in all games and even on desktop. For now unistall those programs and you are safe from crashes. Wait for Nvidia to fix it or those programs to be updated.

Quote:

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Originally Posted by Riardon

The latest drivers from nvidia have this problem. All programs with overlay cause crashes and TDRs. You need to unistall MSI Afterburner / EVGA Precision X and all equivalent programs. I don't know if this is because those programs need to be updated or Nvidia changed smth in latest drivers which causing the crashes. The crashes are not FFXIV's DX11 client fault. Those programs in combination with the latest drivers causing random TDRs in all games and even on desktop. For now unistall those programs and you are safe from crashes. Wait for Nvidia to fix it or those programs to be updated.

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I'm running 353.30 with zero problems.

I'm not using any overlays and I still get one or more crashes per day with the DX11 client (I have an Nvidia card and the latest driver). I switched back to the DX9 client and haven't had a crash yet (unsurprising, as I never crashed prior to Heavensward's release when we were all using DX9.

I'm sorry if this seems obvious but have you tried switching to full screen? In some cases that seems to solve a lot of problems (I use a GTX 970 myself).

It might interest you that during 2.x I kept getting weird slow downs that could be fixed by tabbing out of full screen and back in. I also had some crashing. I tracked it down to an overlay program from ATI called Raptr that I never used but was trying to modify the game. Even having it just running caused issues so I disabled it altogether and life changed. FFXIV doesn't play nice with overlays at times.

Quote:

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Originally Posted by Illya

My search for a fix to the crashing of the DX11 client on my GTX 970 and then 980 Ti after I upgraded led me first to this Reddit thread:

http://www.reddit.com/r/ffxiv/commen...ur_game_keeps/

Unfortunately at first, trying the steps did not appear to fix the crashing. This Reddit post is not very clear on what it means by disabling applications which create an overlay, so I will be absolutely clear on this point.

You cannot just disable the overlay by making it not appear over the game. You must completely exit the offending application, it cannot be running in the background at all.

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I'll add, It's NOT just MSI Afterburner, it's also programs like Raptr, nVidia Experience, OBS and various video recording software.

The reason there-in is because they hook into the video buffer. The crash itself is caused by the game exiting before the hook is released by the software. Such is life.

I could readily replicate the crash with Afterburner every time under DX9 because that app is pretty sloppy at cleaning up after itself, so exiting FFXIV while the video recording is still buffered, would crash it easily.

OBS and such you have to make sure you hit STOP and wait about 30 seconds before you exit. That is so the capture layer has enough time to finish writing out the buffer.

Pretty much.

Yes it really anoying. Though I havn't experienced crashing in couple weeks

I'm no expert but sometimes I know it is from SE end. From the last patch before stormblood until its release for some reason I went through a phase that I would crash 2-3 times in a space of 1-2hrs. Since stormblood it went back to normal again. Although I still get the odd crash that I guess can be "normal" for a mmo. I have a GTX 980. Never really had any problems (only those weeks with ffxiv) with any other games.

Crashes with 11x errors whenever I hit reply to a GM ticket. I log back on with 9 x to reply to them ><

Did you try changing your Video port? if your drivers and direct X are up to date I changed mine from HDMI to Display Port No problems since then. Depends on your GC by the way and monitor.

I had the same issues here. Had all manner of graphical glitches and such with the 980 Ti after I updated to the latest drivers and was scratching my head as to why. Rolled back my drivers to the previous version, haven't had a problem since

Question... This may seem a little unusual but what CPU are you running? The reason I ask is because i had the exact same problem with a single gtx970 then dual gtx970s and then on a gtx1080 (at which point I concluded it wasn't my gpu). I have since switched from my AMD FX 8350 to an Intel i7 7700K and have been perfectly stable since.

For those still being plagued with Dx11 crashes. Try downloading MSI afterburner and lowering your Core Clock speed by 25. This was suggested in the tech support thread and has been the one thing working for me so far. Additionally, I bumped my Voltage to 70. Still need to do some further stress testing but I didn't experience a single crash after half a dozen dungeon runs, Omega normal and savage whereas I haven't made it out of Savage for weeks without a crash.

I would say 9 times out of 10 people think their OC is 100% stable when in fact their OC is causing their crashes and they for whatever reason don't accept it as a possible issue.

step 1 Power config > change advanced power settings > PCI EXpress > Link State power management > setting off.

step 2 If Nvida card you need to nvidia control panel > global settings > power to max power\performance. don't know quite where the setting is as I am at work.

No issues after that.

http://forum.square-enix.com/ffxiv/t...s-10-and-ffxiv

Glad I could help, Crystal Rainbows post was made by me on my hubby account.