Dx11 vs Dx9

So Yesterday when i actually found out in the client for Heavensward hwo to adjust from Dx9 to Dx11 i tried booting into the game and kept getting error code 2002. I know i know "That is server being full error. That has nothing to do with graphics and running the game." The only thing that confused me is this:

When I run on Dx9 i get in just fine, obviously when there is room on the servers to let me in. However When i Go to "Config" on the client log-in menu, and activate Dx11 and go to "Play" I literally cannot get in no matter what i do. With Dx9? Just fine though. I know my Computer can run it. My graphics card is currently an AMD HD 7800 Series and checked it does support it, plus i ran the benchmark just fine on Dx11. Help?

I've been having the same problem, except I can't log in on the Dx9 client.

Thats interesting....Yeah i can get into Dx9 just fine. First time Connect to data server, boom, im in. Dx11 i get no where. In a forum post here some one mentioned the whole Data Server switch trick and i cant get inot any other server period to try that.

i have the same issue. Dx9 I can log in just fine. Dx11 all I get is errors.

There are config files in your Documents or My Documents folder depending on Windows OS, under MY Games\FINAL FANTASY XIV - A Realm Reborn The FFXIV.cfg file may be the issue. I know before the hot fixes today, I was unable to get onto a data center without deleting this config file each attempt, so it could be corrupt or something for you. I will warn however if you do this, you will lose sound/video/network/gamepad and some other settings when you delete or remove this file from this location, and you will have to watch the intro movie to ARR as if it was a fresh install/first time playing, no way to skip. BUT you will have to re-enable DX11 before logging in again, since that setting is one of the ones lost, remember to do that. Hope this helps!

Thank you! I will give it a try!

Still got the error. Thank you so much for trying to help :)

Quote:

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Originally Posted by Sirren

i have the same issue. Dx9 I can log in just fine. Dx11 all I get is errors.

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Just to confirm, but what errors? 2002 like the first poster?

2002 is a server congestion error, it's not actually linked to either DX9 or DX11, but your computer trying to connect to the data centres and them being overloaded so you get the 2002 error.

I can appreciate that if it only seems to happen while using DX9 and not when you use DX11 or vice versa so it would certainly look like the cause, but if it's a 2002 error then that's just coincidence and the time you tried it the server wasn't congested completely so you were able to connect. If your computer was having issues related to DX9 or DX11 you'd get different errors/crashes, but 2002 is server congestion, not a client error.

What that last guy said. Just keep trying. It's going to be a bit busy for a while longer, but its definitely not as bad as it was over the weekend.

At the moment I have alternated back and forth several times. On each DX11 time I got an error. On the Dx9 tries I got right in.

This is a rather strange issue. I have been running DX11 since the 19th and never had an issue logging in.

Have you emailed or tried to call SE to get assistance?

I have and tested it again and again. Waiting for a response from SE.

Still doesn't work after all this time.

May need to manually add the new DX11 executable to your security rules. There are two separate files now. The older name (ffxiv.exe) is still used for launching in DX9, and the new ffxiv_dx11.exe launches in DX11.

I couldn't get mine to behave at first either. For some reason my firewall wasn't prompting me to allow it access like it normally does when a new file wants to reach out on the network.

Thank you will give this a try!